I got the waffles from the breakfast menu. They came with maple syrup and a side of fruits, but no powdered sugar as advertised. The waffles tasted okay but not too great. The fruit cup was filled with half frozen fruit as if it were in the freezer and was now thawing. There was not enough maple syrup for the waffles. The portion size was big though. My food was kind of disappointing. They gave the food after I waited a while. I was confused on how to order and pay in the food court.Vegetarian options: It seemed as if they cooked all of the food on a shared stove top as meat. This might not be the best place for vegetarians.
Atmosphere: 2
Food: 2
Service: 3
Jeff McHugh
Choose what I thought was the safest option for breakfast before my flight…an omelette and home fries. Now, less than 1.5 hours later and 35,000 feet in the air, I’ve pretty much done unspeakable things to the airplane’s lavatories (sorry fellow passengers/crew) and I only had a couple bites before I decided that the taste of the food was horrendous.If you don’t want your guts twisted in knots before your vacation, avoid at all costs! The “A” on their health inspection must stand for “A-hole evacuation”
Atmosphere: 1
Food: 1
Service: 3
Sherry Smallcomb
READ THE OTHER REVIEWS- THEY ARE SPOT ON. If you need a quick meal before your flight? DON’T COME HERE.If you’re looking for any kind of courtesy or service? DON’T COME HERE.If you’re tempted by the nostalgic name of Philly Cheesesteak? DON’T COME HERE.Waited 25 minutes for a sandwich that did NOT match the ingredients on the menu. Staff doesn’t even bother making eye contact and were downright rude. There’s a range of options in the JetBlue terminal, go to any other outpost. $15 for food not fit for dogs.
Justin Z.
To understand the true gravity of this meal, allow me to you back in time: We had just sat in traffic for 1.5 hours and waited through what I can only describe as the least coordinated TSA checkpoint on this side of the Mississippi. Justin and Kevin were starving for sustenance. While Justin had TSA pre, Kevin's broke a$$ was stuck in the regular line. While Justin zoomed through security, Kevin sat and watched as a family of 4 struggled to comprehend the fact that laptops must be removed from the carry on before it goes through the metal detector. While Justin waited what felt like a millennia, he analyzed the terminal map in extreme detail, searching for any potential meal spot that wasn't in the food court. He identified two potential spots for dinner: an off brand taco $hop, that's probably $hittier than Taco Bell, and a Shake Shack. Deciding either of these options would be better than the food court that was spilling with high schoolers and elderly people who smelled like cheese. After Kevin arrived, they trekked through the terminal to the shake shack and taco shop near their gate, ultimately finding both of them were still under construction. Knowing that the future was out of their control, they accepted their fate and approached the food court. They spent about 10 minutes, deciding whether to go to the pizza place, the burger spot, the Asian spot, or the Philly cheesesteak stand. While none of these options were ideal and all of them had lines of 15+ people. Anything would be better than the empty Dunkin', with workers literally shaking in anticipation of getting their first order past 1pm. Kevin, emotionally beaten to a pulp by the TSA, recalled the geopolitical complexity of banana republics. That's right. It's not just a clothing store, but a horrifying story of capitalism unchained. Back in the day when bananas were all the rage, fruit companies had an issue. These bananas were grown in Central America and would begin to rot after two weeks. Now at the time, like in the first half of the 1900s, shipping from Guatemala to a grocery store in Chicago was an arduous task that could barely be done on time and it was expensive. So what did companies like f-in DOLE do? They supported political candidates in the elections of these developing countries and once in office used them to slash worker wages and crest more predatory labor laws that would allow these companies to work the farmers even harder. Whenever there were protests, they were violently put down by government forces. That's right. DOLE. The company that makes the peach cups mom used to pack at preschool lunch was quelling protests with violence so the margins looked a little better to the investors on the earning call. I'm sure there are a dozen or so historical inaccuracies in there. Anyway, where were we? Ah, after like 12 minutes of deliberation, they decided to go for some cheese steaks. When they approached the kiosk, the employee told them they weren't taking anymore orders. Surprised, Justin goes "even for cheese steaks?" It was apparent they were using the cheese steak grills to cook the overflowing burger orders coming in from the next restaurant. They held their ground and said "No." After taking about 5 paces to the north west, the same employee yells back that we should come back and order like he didn't just tell us to eat somewhere else. Also the cheesesteaks were okay. No clue why the bread was whole grain.
My son-in-law just bought 4 sandwiches and they only delivered 3, plus they don't clean the grill where they cook the meat, my sandwich was full of burnt meat.
Food: 1
Amar Umad
I normally read reviews before buying food but I didn’t because i was in a rush like many! Spent 2 days with diarrhea, felt like I had to go to the ER…2 days of my vacation spending with a stomach virus. Read the other reviews, their food is disgusting and I got sick! Also the service is terrible, should have been smart enough to walk away after being yelled at with a “I can’t Remember that!”Honestly someone needs to shut down that place….
Atmosphere: 1
Food: 1
Service: 2
Mario Matos
Absolutely the worst customer service. I was in fear for my life just for asking if the eggs were scramble or
Atmosphere: 1
Food: 1
Service: 1
Pat W.
Based on one visit. I ordered cheese and it came with it but couldn't even taste it. Poor taste not even considering it costs $14. No onions or other toppings came with it. Considering the taste try another place.
Lisa Hansen
They got my order wrong but were quick and kind about fixing the issue. Not the best sandwich but it did its job after having to stay the night at the airport due to a layover. I had the sausage, egg, cheese hero sandwich.Worth checking your order when you get it, instead of at your gate like I did ;)
Chicken like rubber. The bun was soggy like wet sock.
Atmosphere: 1
Food: 1
Service: 1
Danielle T.
My husband and I ate here due to long layover from JetBlue. After 30mins, both our stomachs were aching (this was Saturday). As of today (Monday), we are still unable to get past the bubbles and have lost 20lbs combined. Stomach aches and diarrhea. Do not recommend at all unless you are planning to lose weight painfully.
Atmosphere: 1
Food: 1
Service: 1
Jebson Dantas
Just a bread like meat and totally tasteless. Cold bread. It's not a Philly Cheesesteak. The worst I've ever tasted. The attendants are rude. I do not recommend.
Atmosphere: 1
Food: 1
Service: 1
House of Devereaux Stone (HODS)
I lived for my breakfast steak hoagie... Wish I took a picture if it. Inhaled it too fast.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Philly Cheesesteak
Monique W.
Philly Cheesesteaks is located in Terminal 5, JetBlue, in the quick service area. It's right next to Dunkin Donuts. I had arrived at Philly Cheesesteaks around 3:00 P.M. There wasn't a line. I looked over their menu and decided to order the Steak/Cheese sandwich. You have to place your order through the Kiosk in front of the Philly Cheesesteak quick service location. You place your order and then put a name for the order on the Kiosk. The meal was relatively expensive, $15.00 for just the sandwich. I didn't wait long at all for the order though, approximately 5 minutes which was pretty fast! The team members at Philly Cheesesteaks called out my name and then I picked up the order.I ended up taking the sandwich back to the my departure gate. The steak was juicy and there was just enough provolone in the sandwich. The bread was fresh! The meal was actually pretty good. If you're looking for a quick bite to eat, I'd recommend Philly Cheesesteaks. The team didn't get my order wrong, it was quick, and tasted pretty good for a meal in the airport!
I got the waffles from the breakfast menu. They came with maple syrup and a side of fruits, but no powdered sugar as advertised. The waffles tasted okay but not too great. The fruit cup was filled with half frozen fruit as if it were in the freezer and was now thawing. There was not enough maple syrup for the waffles. The portion size was big though. My food was kind of disappointing. They gave the food after I waited a while. I was confused on how to order and pay in the food court.Vegetarian options: It seemed as if they cooked all of the food on a shared stove top as meat. This might not be the best place for vegetarians.
Atmosphere: 2
Food: 2
Service: 3
Choose what I thought was the safest option for breakfast before my flight…an omelette and home fries. Now, less than 1.5 hours later and 35,000 feet in the air, I’ve pretty much done unspeakable things to the airplane’s lavatories (sorry fellow passengers/crew) and I only had a couple bites before I decided that the taste of the food was horrendous.If you don’t want your guts twisted in knots before your vacation, avoid at all costs! The “A” on their health inspection must stand for “A-hole evacuation”
Atmosphere: 1
Food: 1
Service: 3
READ THE OTHER REVIEWS- THEY ARE SPOT ON. If you need a quick meal before your flight? DON’T COME HERE.If you’re looking for any kind of courtesy or service? DON’T COME HERE.If you’re tempted by the nostalgic name of Philly Cheesesteak? DON’T COME HERE.Waited 25 minutes for a sandwich that did NOT match the ingredients on the menu. Staff doesn’t even bother making eye contact and were downright rude. There’s a range of options in the JetBlue terminal, go to any other outpost. $15 for food not fit for dogs.
To understand the true gravity of this meal, allow me to you back in time: We had just sat in traffic for 1.5 hours and waited through what I can only describe as the least coordinated TSA checkpoint on this side of the Mississippi. Justin and Kevin were starving for sustenance. While Justin had TSA pre, Kevin's broke a$$ was stuck in the regular line. While Justin zoomed through security, Kevin sat and watched as a family of 4 struggled to comprehend the fact that laptops must be removed from the carry on before it goes through the metal detector. While Justin waited what felt like a millennia, he analyzed the terminal map in extreme detail, searching for any potential meal spot that wasn't in the food court. He identified two potential spots for dinner: an off brand taco $hop, that's probably $hittier than Taco Bell, and a Shake Shack. Deciding either of these options would be better than the food court that was spilling with high schoolers and elderly people who smelled like cheese. After Kevin arrived, they trekked through the terminal to the shake shack and taco shop near their gate, ultimately finding both of them were still under construction. Knowing that the future was out of their control, they accepted their fate and approached the food court. They spent about 10 minutes, deciding whether to go to the pizza place, the burger spot, the Asian spot, or the Philly cheesesteak stand. While none of these options were ideal and all of them had lines of 15+ people. Anything would be better than the empty Dunkin', with workers literally shaking in anticipation of getting their first order past 1pm. Kevin, emotionally beaten to a pulp by the TSA, recalled the geopolitical complexity of banana republics. That's right. It's not just a clothing store, but a horrifying story of capitalism unchained. Back in the day when bananas were all the rage, fruit companies had an issue. These bananas were grown in Central America and would begin to rot after two weeks. Now at the time, like in the first half of the 1900s, shipping from Guatemala to a grocery store in Chicago was an arduous task that could barely be done on time and it was expensive. So what did companies like f-in DOLE do? They supported political candidates in the elections of these developing countries and once in office used them to slash worker wages and crest more predatory labor laws that would allow these companies to work the farmers even harder. Whenever there were protests, they were violently put down by government forces. That's right. DOLE. The company that makes the peach cups mom used to pack at preschool lunch was quelling protests with violence so the margins looked a little better to the investors on the earning call. I'm sure there are a dozen or so historical inaccuracies in there. Anyway, where were we? Ah, after like 12 minutes of deliberation, they decided to go for some cheese steaks. When they approached the kiosk, the employee told them they weren't taking anymore orders. Surprised, Justin goes "even for cheese steaks?" It was apparent they were using the cheese steak grills to cook the overflowing burger orders coming in from the next restaurant. They held their ground and said "No." After taking about 5 paces to the north west, the same employee yells back that we should come back and order like he didn't just tell us to eat somewhere else. Also the cheesesteaks were okay. No clue why the bread was whole grain.
Ordered chicken steak. Tastes like rubberNot worth $16.75Worth 50 cents junk
My son-in-law just bought 4 sandwiches and they only delivered 3, plus they don't clean the grill where they cook the meat, my sandwich was full of burnt meat.
Food: 1
I normally read reviews before buying food but I didn’t because i was in a rush like many! Spent 2 days with diarrhea, felt like I had to go to the ER…2 days of my vacation spending with a stomach virus. Read the other reviews, their food is disgusting and I got sick! Also the service is terrible, should have been smart enough to walk away after being yelled at with a “I can’t Remember that!”Honestly someone needs to shut down that place….
Atmosphere: 1
Food: 1
Service: 2
Absolutely the worst customer service. I was in fear for my life just for asking if the eggs were scramble or
Atmosphere: 1
Food: 1
Service: 1
Based on one visit. I ordered cheese and it came with it but couldn't even taste it. Poor taste not even considering it costs $14. No onions or other toppings came with it. Considering the taste try another place.
They got my order wrong but were quick and kind about fixing the issue. Not the best sandwich but it did its job after having to stay the night at the airport due to a layover. I had the sausage, egg, cheese hero sandwich.Worth checking your order when you get it, instead of at your gate like I did ;)
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Chicken like rubber. The bun was soggy like wet sock.
Atmosphere: 1
Food: 1
Service: 1
My husband and I ate here due to long layover from JetBlue. After 30mins, both our stomachs were aching (this was Saturday). As of today (Monday), we are still unable to get past the bubbles and have lost 20lbs combined. Stomach aches and diarrhea. Do not recommend at all unless you are planning to lose weight painfully.
Atmosphere: 1
Food: 1
Service: 1
Just a bread like meat and totally tasteless. Cold bread. It's not a Philly Cheesesteak. The worst I've ever tasted. The attendants are rude. I do not recommend.
Atmosphere: 1
Food: 1
Service: 1
I lived for my breakfast steak hoagie... Wish I took a picture if it. Inhaled it too fast.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Philly Cheesesteak
Philly Cheesesteaks is located in Terminal 5, JetBlue, in the quick service area. It's right next to Dunkin Donuts. I had arrived at Philly Cheesesteaks around 3:00 P.M. There wasn't a line. I looked over their menu and decided to order the Steak/Cheese sandwich. You have to place your order through the Kiosk in front of the Philly Cheesesteak quick service location. You place your order and then put a name for the order on the Kiosk. The meal was relatively expensive, $15.00 for just the sandwich. I didn't wait long at all for the order though, approximately 5 minutes which was pretty fast! The team members at Philly Cheesesteaks called out my name and then I picked up the order.I ended up taking the sandwich back to the my departure gate. The steak was juicy and there was just enough provolone in the sandwich. The bread was fresh! The meal was actually pretty good. If you're looking for a quick bite to eat, I'd recommend Philly Cheesesteaks. The team didn't get my order wrong, it was quick, and tasted pretty good for a meal in the airport!