Stopped through the drive througj today (~2pm) while traveling between work sites. I waited for several minutes at the speaker waiting for a prompt to order, and asked several times if anyone was there. I drove forward to the window and after a minute, saw an employee walking towards the window putting a headset on, make eye contact with me, and walk somewhere in back, never to return. I waited several more minutes but after nobody replied to me calling out, I decided I'm not going into the lobby to receive the same kind of treatment. I've had insanely long wait times at this location before and almost never write reviews but after seeing some of the other recent reviews it seems like it's a constant occurrence at this location and despite the management replying on these ratings, nothing is being fixed. I'll choose another one of the stores on this strip before returning here again. I suggest you do the same. Wild
Dylan Keenan
Waited almost 30 minutes for my food and there were only two orders ahead of me, and none of the orders were big. When I finally got the food (cantina chicken burrito and quesadilla meals) I was disappointed with the quality. Taco Bell is a low bar for quality as it is, but the burrito was barely wrapped and it completely fell apart as soon as it was picked up, the quesadilla looked like someone submerged it in fryer oil before cramming it in the bag without cutting it (it was so greasy it was hard to hold onto). There were also only 3 pieces of chicken in the quesadilla, the nacho cheese for the chips were cold, and we didn't get the verde sauce that was supposed to come with both meals.
Atmosphere: 3
Food: 1
Service: 1
Todd Z
Stopped by this location for lunch. My first time there. I ordered a bean burrito and a Dragon Brisk drink. Burrito was warm at best. Most of the cheese wasn't melted. Dragon Brisk drink was mostly carbonation. They need to either balance the mix better or change the Bag-In-Box (BIB) since the syrup was almost out. It was like drinking colored seltzer water. I ended throwing out 3/4 of the burrito and 99% of the drink. What a waste of money. Never again. That was my first and last time I stop at that Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
Alexis Szemplinski
If I could give this rating a 0 star…. I would. The staff are uncontrollably rude and disheartening. I was just trying to get a chicken chalupa and taco. This is a disgrace.
Atmosphere: 1
Food: 2
Service: 1
Louis Weiler
Is 9 am looking for breakfast. First there is no service at the counter. Had to pull a chair to counter and wait , just to be scolded because I requested breakfast at 9am. Per the attendant. " we didn't get breakfast in the truck. " I would have given zero stars if it was an option. Horrible Customer service. Horrible experience. No wonder the dining room is empty. Would not return to this location if it was the last place in earth.
Atmosphere: 1
Food: 2
Service: 1
Luke E
They were out of most items on the menu then once I got one of the few things that could be ordered my food was barely warm and my sprite had no sweetener in it and tasted like plain
Food: 2
Brian Gitman
Staff is kind and helpful. But they keep running out of ingredients which the all will not inform you. So your order has to be altered and or refunded when you arrive. Which can be inconvenient.
random guy
This location seems to be run by a skeleton crew. Lobby is frequently closed whether it's 8:30am or after 9pm, despite the signage saying it's open. Food delivery pickups always have me waiting 10-20 minutes. The drive through is constantly backed up and can take 20 minutes to get through.Food is good but it's not worth the wait.
Atmosphere: 1
Food: 5
Service: 1
Ashley Ohara
I truly do hate having to make a negative comment about a restaurant because I do understand stuff happens and that’s ok! But this is the THIRD time, in a row, going to this location and they STILL forget an item. Tonight I was missing the chalupa that was in the $5 box….last time I was missing the 5 layer burrito…time before that it was missing a taco and after repeating several times NOOOO sour cream, everything I did get had sour cream. Most employees are friendly but the constant forgetting stuff is so annoying. And the one time I did ask about a missing item I was given an attitude and wasn’t given anything. I won’t give this store my business anymore.
Atmosphere: 2
Food: 3
Service: 2
John Mayer
Worst drive-thru of any fast-food restaurant I've been to. Struggles to keep up with only a 3 car line.
Terrible! I said in the Drive-Thru Lane for 20 minutes and was never acknowledged. I walked up to the drive through window and was told that the lobby was backed up and they were not accepting drive through orders at that time and didn't know when they might start.
Food: 5
Service: 5
Recommended dishes: Burrito Supreme
Kamrul Hasan
Nobody care customer,, it shift change time . Everyone go back and talk ,,, in the front lost of customers but they looks like they feel we are the enemy… They keep talking not working.. sometimes everyone goes inside together.. Nobody show there face .. they just time pass here for money..
Atmosphere: 1
Service: 1
Recommended dishes: Soft Beef Tacos
Nicole Catanzarita
Lobby doors are closed at 8 o'clock. earlier than they're supposed to be. couldn't go through drive through with work truck.
Micro USB
Either a bunch of idiots work here and/or their managers are not training them properly and are failing them. EVERY SINGLE TIME I order a burrito of ANY KIND they roll it COMPLETELY WRONG so all the ingredients are shoved into either side of the burrito instead of running lengthwise together (example will order a bean and rice burrito and have one half of it nothing but rice and the other half nothing but beans.)I'm so sick of spending money and waiting a ridiculous amount of time (which is another issue with this location) just to get a mouthful of beans because you people can't be bothered to do a simple job correctly and just roll a burrito how it shows you in the training video. There are literally instructions around to tell you how to correctly make the food. And if these people can't do the job correctly why are the managers keeping them around just to have them screw up more orders and upset customers?I used to love coming here but I'm not going to waste any more time or money. It's just not worth it. Basically paying you money to not get what i asked for and waste 20 mins of my life. No thanks.
Atmosphere: 2
Food: 1
Service: 2
Bryan Vanzandt
Food was cold and still took 15 minutes to make, when we walked in there is only one other customer there every table was filthy, underneath the tables were filthy, and the bathrooms were disgusting.
Stopped through the drive througj today (~2pm) while traveling between work sites. I waited for several minutes at the speaker waiting for a prompt to order, and asked several times if anyone was there. I drove forward to the window and after a minute, saw an employee walking towards the window putting a headset on, make eye contact with me, and walk somewhere in back, never to return. I waited several more minutes but after nobody replied to me calling out, I decided I'm not going into the lobby to receive the same kind of treatment. I've had insanely long wait times at this location before and almost never write reviews but after seeing some of the other recent reviews it seems like it's a constant occurrence at this location and despite the management replying on these ratings, nothing is being fixed. I'll choose another one of the stores on this strip before returning here again. I suggest you do the same. Wild
Waited almost 30 minutes for my food and there were only two orders ahead of me, and none of the orders were big. When I finally got the food (cantina chicken burrito and quesadilla meals) I was disappointed with the quality. Taco Bell is a low bar for quality as it is, but the burrito was barely wrapped and it completely fell apart as soon as it was picked up, the quesadilla looked like someone submerged it in fryer oil before cramming it in the bag without cutting it (it was so greasy it was hard to hold onto). There were also only 3 pieces of chicken in the quesadilla, the nacho cheese for the chips were cold, and we didn't get the verde sauce that was supposed to come with both meals.
Atmosphere: 3
Food: 1
Service: 1
Stopped by this location for lunch. My first time there. I ordered a bean burrito and a Dragon Brisk drink. Burrito was warm at best. Most of the cheese wasn't melted. Dragon Brisk drink was mostly carbonation. They need to either balance the mix better or change the Bag-In-Box (BIB) since the syrup was almost out. It was like drinking colored seltzer water. I ended throwing out 3/4 of the burrito and 99% of the drink. What a waste of money. Never again. That was my first and last time I stop at that Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
If I could give this rating a 0 star…. I would. The staff are uncontrollably rude and disheartening. I was just trying to get a chicken chalupa and taco. This is a disgrace.
Atmosphere: 1
Food: 2
Service: 1
Is 9 am looking for breakfast. First there is no service at the counter. Had to pull a chair to counter and wait , just to be scolded because I requested breakfast at 9am. Per the attendant. " we didn't get breakfast in the truck. " I would have given zero stars if it was an option. Horrible Customer service. Horrible experience. No wonder the dining room is empty. Would not return to this location if it was the last place in earth.
Atmosphere: 1
Food: 2
Service: 1
They were out of most items on the menu then once I got one of the few things that could be ordered my food was barely warm and my sprite had no sweetener in it and tasted like plain
Food: 2
Staff is kind and helpful. But they keep running out of ingredients which the all will not inform you. So your order has to be altered and or refunded when you arrive. Which can be inconvenient.
This location seems to be run by a skeleton crew. Lobby is frequently closed whether it's 8:30am or after 9pm, despite the signage saying it's open. Food delivery pickups always have me waiting 10-20 minutes. The drive through is constantly backed up and can take 20 minutes to get through.Food is good but it's not worth the wait.
Atmosphere: 1
Food: 5
Service: 1
I truly do hate having to make a negative comment about a restaurant because I do understand stuff happens and that’s ok! But this is the THIRD time, in a row, going to this location and they STILL forget an item. Tonight I was missing the chalupa that was in the $5 box….last time I was missing the 5 layer burrito…time before that it was missing a taco and after repeating several times NOOOO sour cream, everything I did get had sour cream. Most employees are friendly but the constant forgetting stuff is so annoying. And the one time I did ask about a missing item I was given an attitude and wasn’t given anything. I won’t give this store my business anymore.
Atmosphere: 2
Food: 3
Service: 2
Worst drive-thru of any fast-food restaurant I've been to. Struggles to keep up with only a 3 car line.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Terrible! I said in the Drive-Thru Lane for 20 minutes and was never acknowledged. I walked up to the drive through window and was told that the lobby was backed up and they were not accepting drive through orders at that time and didn't know when they might start.
Food: 5
Service: 5
Recommended dishes: Burrito Supreme
Nobody care customer,, it shift change time . Everyone go back and talk ,,, in the front lost of customers but they looks like they feel we are the enemy… They keep talking not working.. sometimes everyone goes inside together.. Nobody show there face .. they just time pass here for money..
Atmosphere: 1
Service: 1
Recommended dishes: Soft Beef Tacos
Lobby doors are closed at 8 o'clock. earlier than they're supposed to be. couldn't go through drive through with work truck.
Either a bunch of idiots work here and/or their managers are not training them properly and are failing them. EVERY SINGLE TIME I order a burrito of ANY KIND they roll it COMPLETELY WRONG so all the ingredients are shoved into either side of the burrito instead of running lengthwise together (example will order a bean and rice burrito and have one half of it nothing but rice and the other half nothing but beans.)I'm so sick of spending money and waiting a ridiculous amount of time (which is another issue with this location) just to get a mouthful of beans because you people can't be bothered to do a simple job correctly and just roll a burrito how it shows you in the training video. There are literally instructions around to tell you how to correctly make the food. And if these people can't do the job correctly why are the managers keeping them around just to have them screw up more orders and upset customers?I used to love coming here but I'm not going to waste any more time or money. It's just not worth it. Basically paying you money to not get what i asked for and waste 20 mins of my life. No thanks.
Atmosphere: 2
Food: 1
Service: 2
Food was cold and still took 15 minutes to make, when we walked in there is only one other customer there every table was filthy, underneath the tables were filthy, and the bathrooms were disgusting.
Atmosphere: 1
Food: 2
Service: 1