McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
54-29 Metropolitan Ave, Ridgewood
(929) 442-5596
Customers' Favorites
McDonald's Reviews
Crowded with teens on holiday night at 11pm. Overcrowded with teens seems to be regular basis at this location. Very long wait times because of how many people put orders through online because they supply on kiosk service 90% of the time or suggest processing through app, I never see a cashier in person or in passing. Ive had them forget to hand me half of my order and had to come back to the location to retrieve it.
I came here yesterday. Poor customer service it took me a while to get someone's attention to get my mobile order. Fries weren't fresh. Dirty tables. Garbage cans overflowing with trash. This location is next to a few schools. During the week it can get very crowded with students. They need to improve their food quality and customer service.
Ratings
Menu
Hours
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The drive thru was unavailable. They had no cones or tape to deter customers from going through. It created chaos.An elderly man preferred to deal with a cashier as opposed to the kiosk and they were trying to make use the kiosk. He was obviously unfamiliar or uncomfortable using the kiosk. No communication or compassion towards customers.