The chicken Parm sun was amazing, will come back for more. service was amazig. The ambiance was quiet with amazing deco.
Danielle R.
After driving by this place for years we finally decided to try it out and WOW we've been missing out!! Ordering was easy via the slice app and our food was ready within 15 mins! The woman working there was super sweet and friendly and even took the time to label our subs. The bread was amazing and there was a perfect amount of meat. Very tasty! We will be back!!
william burkovich
My first time here, friendly fast service great bread for the subs, very, very light on the meat though, it’s only an extra $1 for double the meat but even with that may have been light on the meat..
Atmosphere: 4
Food: 3
Service: 5
David Bu
Have always gotten good food and service. I've been going here for over 5
Last THREE times I’ve been there, it has been ABSOLUTELY terrible!!!! I’ve lived in Gates 24 years and when I’ve come in, it’s always been a guy there (assuming the owner) and the food was great! Went WAY DOWNHILL since the lady has been there cooking! TERRIBLE! I think I’m done going there unfortunately!!! First, she blamed 2 of the ovens not working properly! Next, “the dough was on it’s LAST LEGS” (IDK exactly what that means but it doesn’t sound good)!!!! Even this review process is a joke… I’m complaining about my experience and they ask “what food you’d recommend”!!! SMH!!!
Atmosphere: 4
Food: 1
Service: 1
Vincent LaPiana
Have been in a couple times and have tried the pizza and subs. Subs are big. Food is good and staff is always nice and wonderful?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Locomotive Sub, Pizza, Two Pizza Slice
scott mccuiston
The staff is awesome from out of town working in the Rochester area and after my first visit the staff always remembers my name when I come in I eat their daily now for their good food and awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Bob Doodie
This is the pizza I tried to transfer from the box to my plate. Absolutely horrible. Thin and uncut. Cheese stayed in the box after removing the slice. I'll never order from here
Worst pizza I've ever ordered from anywhere. Paper thin and uncooked. You could see light through it since the cheese fell off and it was so soggy. Whoever made this pizza should be ashamed and fired. Absolute embarrassment. Don't waste your money!
Atmosphere: 1
Food: 1
Service: 1
Justin Hilton
Bread always fresh. Never have to wait in line more then 2 min and that is pushing it.
Atmosphere: 5
Food: 5
Service: 4
Tina Burley
We were the only people in the sub shop and it still took over 15 minutes for 2 subs. My husband got a turkey and cheese with lettuce, onions and banana peppers. With each addition the girl had to run to the cooler to get it. I got a chicken parm sandwich. It was the worst sandwich I have ever had. No sauce, terrible chicken and the bread was just horrible. Worst service and worst food ever. Will never go back.
Michelle Cassevoy
Great food and service. Will definitely go back
Angela May
The owner is very generous and the subs are delicious!
Found hair in my sub today
The chicken Parm sun was amazing, will come back for more. service was amazig. The ambiance was quiet with amazing deco.
After driving by this place for years we finally decided to try it out and WOW we've been missing out!! Ordering was easy via the slice app and our food was ready within 15 mins! The woman working there was super sweet and friendly and even took the time to label our subs. The bread was amazing and there was a perfect amount of meat. Very tasty! We will be back!!
My first time here, friendly fast service great bread for the subs, very, very light on the meat though, it’s only an extra $1 for double the meat but even with that may have been light on the meat..
Atmosphere: 4
Food: 3
Service: 5
Have always gotten good food and service. I've been going here for over 5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham Sub, Steak Sub, Sub
Love the hot Sicilian sub.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Locomotive Sub, Pizza, Sub, Oven Baked Chicken Wings
Last THREE times I’ve been there, it has been ABSOLUTELY terrible!!!! I’ve lived in Gates 24 years and when I’ve come in, it’s always been a guy there (assuming the owner) and the food was great! Went WAY DOWNHILL since the lady has been there cooking! TERRIBLE! I think I’m done going there unfortunately!!! First, she blamed 2 of the ovens not working properly! Next, “the dough was on it’s LAST LEGS” (IDK exactly what that means but it doesn’t sound good)!!!! Even this review process is a joke… I’m complaining about my experience and they ask “what food you’d recommend”!!! SMH!!!
Atmosphere: 4
Food: 1
Service: 1
Have been in a couple times and have tried the pizza and subs. Subs are big. Food is good and staff is always nice and wonderful?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Locomotive Sub, Pizza, Two Pizza Slice
The staff is awesome from out of town working in the Rochester area and after my first visit the staff always remembers my name when I come in I eat their daily now for their good food and awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
This is the pizza I tried to transfer from the box to my plate. Absolutely horrible. Thin and uncut. Cheese stayed in the box after removing the slice. I'll never order from here
Food: 1
Service: 1
Restaurantji Recommends
Worst pizza I've ever ordered from anywhere. Paper thin and uncooked. You could see light through it since the cheese fell off and it was so soggy. Whoever made this pizza should be ashamed and fired. Absolute embarrassment. Don't waste your money!
Atmosphere: 1
Food: 1
Service: 1
Bread always fresh. Never have to wait in line more then 2 min and that is pushing it.
Atmosphere: 5
Food: 5
Service: 4
We were the only people in the sub shop and it still took over 15 minutes for 2 subs. My husband got a turkey and cheese with lettuce, onions and banana peppers. With each addition the girl had to run to the cooler to get it. I got a chicken parm sandwich. It was the worst sandwich I have ever had. No sauce, terrible chicken and the bread was just horrible. Worst service and worst food ever. Will never go back.
Great food and service. Will definitely go back
The owner is very generous and the subs are delicious!