This was one of the best Pizzas I have ever experienced. The delivery time was on point . Crust was perfectly well done with out asking!! Compliments to thr chef!!
Christopher Purdy
You can never go wrong with Pontillos, it’s always a solid choice. My only suggestion for improvement is a little more consistency on the menu from store to store. I’ve had times where I’ve called one location and accidentally looked at the menu for another, which confused the staff. Otherwise, it’s a great pizza place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Wings, White Garlic Pizza
Alphonse Proia
BEST PIE AROUND, AND IT HAS BEEN FOR YEARS***
Atmosphere: 5
Food: 5
Service: 5
Cellar Door
Something has changed with the taste of their dough and sauce within that last 6 months or so.This used to be my favorite pizza in Rochester for years, but now it lacks the flavor it used to have.They used to sprinkle romano cheese in clumps all over the pizza and over the crust, for one, but now it's non existent. I mentioned that specifically when I ordered and was told they would put extra on my pizza for me. My pizza arrived with the amount of romano cheese that would fill a hollow pea, only spread around the sauce between the crust and cheese. Zero sprinkled on the crust, zero on the cheese. Why say that if you don't make sure to do it?I also notice the sauce is missing key seasonings - specifically garlic and oregano.Normally I HATE leaving negative reviews for locally owned joints, but unfortunately the pizza has been consistently tasteless for the past few months, doesn't have the flavor it used to, and I'd hope the manager/owner goes back to the recipe we Pontillos has always had a reputation for.Advice to Pontillos: I don't know if rising cost of inventory is the reason, but in my opinion, the worst choice a good restaurant can do is change their ingredients and/or dishes to lower quality to try to make up for rising costs of inventory. You are better off charging a few bucks more for the same great food you gota reputation for.People are more willing to pay a little extra for good food they know and love, than pay a few dollars less for losing the flavor that made your food amazing in the first place.Unfortunately until this happens, I am pushed to seek out a new favorite pizza joint.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Wings
Tiffany
Pizza was delicious! They also have hot cherry peppers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, White Garlic Pizza
Isaac Salem
Great cheese slice, might be my favorite in the area
Kellie Wright
Pizza was late, driver forgot my drink. When I called to ask them to bring me one they said it would be 20 minutes. Order from the Hilton Pontillos where the staff is made up of adults who care about customer
Atmosphere: 1
Food: 2
Service: 1
Ed Frances
Still! One of the best pizzas around...
Brad Paradise
Best Pontillos in the area. Food is outstanding and customer service is fantastic.
Atmosphere: 5
Food: 5
Service: 5
Enrique Gonzalez
Worst pizza ever 2nd time ordering thinking it would be better but absolutely not . I'm a man of my word dont waste youre money at this pizza place you will be frustrated !
Great pizza! How do you make the crust so perfect?! I'd share a pic if I hadn't already eaten 75% of this gem, my small cheese pizza
Gail Zayas
If you like it saucy and not salty this is the spot, dough was fantastic with a great crust will order
Atmosphere: 4
Food: 4
Service: 4
Austin
Almost never leave 1 star reviews but that pizza was awful. Maybe it was the sauce. Ordered it for a party and people literally stopped eating it because it was so bad. Gotta go back to formula or something.
Drew Campbell
They cut a round pizza into squares. They charge $24 for a large that is missing cheese and toppings on part of the pizza. Part of the crust was burnt. Highly disappointed!!
Docmartin1020
I love there pizza . I always get a medium cheese and pep. It's always tasty hot , and delivered on time.
This was one of the best Pizzas I have ever experienced. The delivery time was on point . Crust was perfectly well done with out asking!! Compliments to thr chef!!
You can never go wrong with Pontillos, it’s always a solid choice. My only suggestion for improvement is a little more consistency on the menu from store to store. I’ve had times where I’ve called one location and accidentally looked at the menu for another, which confused the staff. Otherwise, it’s a great pizza place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Wings, White Garlic Pizza
BEST PIE AROUND, AND IT HAS BEEN FOR YEARS***
Atmosphere: 5
Food: 5
Service: 5
Something has changed with the taste of their dough and sauce within that last 6 months or so.This used to be my favorite pizza in Rochester for years, but now it lacks the flavor it used to have.They used to sprinkle romano cheese in clumps all over the pizza and over the crust, for one, but now it's non existent. I mentioned that specifically when I ordered and was told they would put extra on my pizza for me. My pizza arrived with the amount of romano cheese that would fill a hollow pea, only spread around the sauce between the crust and cheese. Zero sprinkled on the crust, zero on the cheese. Why say that if you don't make sure to do it?I also notice the sauce is missing key seasonings - specifically garlic and oregano.Normally I HATE leaving negative reviews for locally owned joints, but unfortunately the pizza has been consistently tasteless for the past few months, doesn't have the flavor it used to, and I'd hope the manager/owner goes back to the recipe we Pontillos has always had a reputation for.Advice to Pontillos: I don't know if rising cost of inventory is the reason, but in my opinion, the worst choice a good restaurant can do is change their ingredients and/or dishes to lower quality to try to make up for rising costs of inventory. You are better off charging a few bucks more for the same great food you gota reputation for.People are more willing to pay a little extra for good food they know and love, than pay a few dollars less for losing the flavor that made your food amazing in the first place.Unfortunately until this happens, I am pushed to seek out a new favorite pizza joint.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Wings
Pizza was delicious! They also have hot cherry peppers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, White Garlic Pizza
Great cheese slice, might be my favorite in the area
Pizza was late, driver forgot my drink. When I called to ask them to bring me one they said it would be 20 minutes. Order from the Hilton Pontillos where the staff is made up of adults who care about customer
Atmosphere: 1
Food: 2
Service: 1
Still! One of the best pizzas around...
Best Pontillos in the area. Food is outstanding and customer service is fantastic.
Atmosphere: 5
Food: 5
Service: 5
Worst pizza ever 2nd time ordering thinking it would be better but absolutely not . I'm a man of my word dont waste youre money at this pizza place you will be frustrated !
Restaurantji Recommends
Great pizza! How do you make the crust so perfect?! I'd share a pic if I hadn't already eaten 75% of this gem, my small cheese pizza
If you like it saucy and not salty this is the spot, dough was fantastic with a great crust will order
Atmosphere: 4
Food: 4
Service: 4
Almost never leave 1 star reviews but that pizza was awful. Maybe it was the sauce. Ordered it for a party and people literally stopped eating it because it was so bad. Gotta go back to formula or something.
They cut a round pizza into squares. They charge $24 for a large that is missing cheese and toppings on part of the pizza. Part of the crust was burnt. Highly disappointed!!
I love there pizza . I always get a medium cheese and pep. It's always tasty hot , and delivered on time.
Atmosphere: 5
Food: 5
Service: 5