Why does Blades Coffee Roasters website come up when I click on Google link to your website?
Lynne “Lynne”
Very nice meal, we will come back!
Atmosphere: 4
Food: 5
Service: 5
John Falcon
I left the food unrated because we didn't get it yet. We are here now waiting an hour and a half for food. Sawmill shouldn't be open if they do not have people to workOther people walked out. It's terrible pls reconsider when choosing this place.
Atmosphere: 1
Service: 1
Chloe Harmon
I honestly work in the service industry and would neeeeeever leave a bad review but this place is a mess, we waited 45 minutes to be greeted- but only after letting someone know (twice) - didn't get any of our drinks and it really wasn't that busy ? I don't think I would recommend going
Atmosphere: 1
Food: 4
Service: 1
Daniel Reardon
Good experience for filmmakers visiting Rochester, from Finland, Germany, Japan and Spain. Everyone enjoyed the quinine.
Atmosphere: 5
Food: 5
Service: 5
Sara Adams
Food was decent. But it took us 20 minutes before a server came for us to even order drinks. It wasn't busy that morning, and we watched as two servers totally ignored our table on the way back inside. Staff isn't very friendly or welcoming either. Food is decent but honestly not worth writing home about.
Atmosphere: 2
Food: 4
Service: 2
Ona Matyckas
Waited 20min to be seated which was fine but then waited an additional hour to have no server ever take our order. Ended up leaving after the hour because we were hungry and wanted to go somewhere that would actually feed us in a timely fashion.
Dawn DiPasquale
Measure of a business is how they handle mistakes. They “lost” our reservation for 12. Seated us at 3 separate tables which we combined to 2. We got no beverages for 45 minutes and no water for anyone until the food was served. We arrived at 145 and food came at 245 with the restaurant closing at 3. We were rushed. Customer service is nonexistent since they get 18% gratuity on 6 or more. Waitress was curt and dismissive. Many items were not available. If you can’t handle the volume then close for the day. Zero stars and no one from our party will ever be going back.
Don Gnann
Only two beers on tap. No liquor except Saki for some reason. Had seafood Pealla and it was way way more rice than seafood. Definitely not worth $20. Gyro had only two slices of lamb. Will not return!
Dasha Rodina
Both online and on their door the hours are saying open until 3 pm. We came at 1:55 pm the door was locked but there were ppl inside. The waitress saw us try the door and waived.So we waited for her to let us in or tell us if they are not seating ppl. Few more ppl came and were waiting with us. Finally another customer who saw the situation opened the door from inside.And only then the waitress came up and yelled at us that they are closed and don’t sit ppl.
The measure of a business should always be how they handle mistakes. Our reservation for 12 people was "lost." We were split into 3 tables which we ended up combining into 2. Customer service is nonexistent since they get 18% gratuity on tables of 6. We got nothing...no waters or beverages for 45 minutes. We were seated at 145 pm with food and beverages arriving at 245 and the restaurant closed at 3. Our server was clearly annoyed, unfriendly, curt and dismissive. When your order is wrong and you have waited 60 minutes for food ...the only person who gets to be upset is the customer. Many items were not available on the menu. I get it..it's Mothers Day and holidays can be hectic... either be prepared or close for the day. First and only visit to this establishment. Zero stars at best.
Peachie Kay
Arrived, wasnt very busy. Got seated. Sat for 15 mins, nobody brought us waters, took our drink orders, even really acknowledged us… we left. Food could be great, drinks could be too. We wouldn’t know.
Guy Ward
I had the turkey club on a bun and it was very good.
Martin R.
come in for breakfast hostess was rude told us to sit at the bar we said no. than she said it would e a 10 minute wait to get seated because she slammed the kitchen. funny place is 1/2 empty. we didn't wait to return and we will never go back. why a place that only serves breakfast and lunch has a full service bar in the middle of it is beyond me . really sounds like a big business plan f9 failure
Barclay Neal
When me and my partner went with my son the first time, had no problems what so ever. However this time, extremely long wait for a table, and people got seated before us that arrived after us, and there were tables available when we arrived. Extremely long wait for our meal, and when it arrived, while it tasted good, the berry compote was over cooked, the lemon curd was not a true lemon curd (curd is more like a custard in consistency), and instead was lemon and powdered sugar mixed together. The pancakes were super flat and not fluffy. Took extremely long for us to get drink refills. Honestly, even though they did discount the meal (we did not ask for this), we will not be going back. Super disappointed that our two times going there were so night and day in comparison.
Why does Blades Coffee Roasters website come up when I click on Google link to your website?
Very nice meal, we will come back!
Atmosphere: 4
Food: 5
Service: 5
I left the food unrated because we didn't get it yet. We are here now waiting an hour and a half for food. Sawmill shouldn't be open if they do not have people to workOther people walked out. It's terrible pls reconsider when choosing this place.
Atmosphere: 1
Service: 1
I honestly work in the service industry and would neeeeeever leave a bad review but this place is a mess, we waited 45 minutes to be greeted- but only after letting someone know (twice) - didn't get any of our drinks and it really wasn't that busy ? I don't think I would recommend going
Atmosphere: 1
Food: 4
Service: 1
Good experience for filmmakers visiting Rochester, from Finland, Germany, Japan and Spain. Everyone enjoyed the quinine.
Atmosphere: 5
Food: 5
Service: 5
Food was decent. But it took us 20 minutes before a server came for us to even order drinks. It wasn't busy that morning, and we watched as two servers totally ignored our table on the way back inside. Staff isn't very friendly or welcoming either. Food is decent but honestly not worth writing home about.
Atmosphere: 2
Food: 4
Service: 2
Waited 20min to be seated which was fine but then waited an additional hour to have no server ever take our order. Ended up leaving after the hour because we were hungry and wanted to go somewhere that would actually feed us in a timely fashion.
Measure of a business is how they handle mistakes. They “lost” our reservation for 12. Seated us at 3 separate tables which we combined to 2. We got no beverages for 45 minutes and no water for anyone until the food was served. We arrived at 145 and food came at 245 with the restaurant closing at 3. We were rushed. Customer service is nonexistent since they get 18% gratuity on 6 or more. Waitress was curt and dismissive. Many items were not available. If you can’t handle the volume then close for the day. Zero stars and no one from our party will ever be going back.
Only two beers on tap. No liquor except Saki for some reason. Had seafood Pealla and it was way way more rice than seafood. Definitely not worth $20. Gyro had only two slices of lamb. Will not return!
Both online and on their door the hours are saying open until 3 pm. We came at 1:55 pm the door was locked but there were ppl inside. The waitress saw us try the door and waived.So we waited for her to let us in or tell us if they are not seating ppl. Few more ppl came and were waiting with us. Finally another customer who saw the situation opened the door from inside.And only then the waitress came up and yelled at us that they are closed and don’t sit ppl.
Restaurantji Recommends
The measure of a business should always be how they handle mistakes. Our reservation for 12 people was "lost." We were split into 3 tables which we ended up combining into 2. Customer service is nonexistent since they get 18% gratuity on tables of 6. We got nothing...no waters or beverages for 45 minutes. We were seated at 145 pm with food and beverages arriving at 245 and the restaurant closed at 3. Our server was clearly annoyed, unfriendly, curt and dismissive. When your order is wrong and you have waited 60 minutes for food ...the only person who gets to be upset is the customer. Many items were not available on the menu. I get it..it's Mothers Day and holidays can be hectic... either be prepared or close for the day. First and only visit to this establishment. Zero stars at best.
Arrived, wasnt very busy. Got seated. Sat for 15 mins, nobody brought us waters, took our drink orders, even really acknowledged us… we left. Food could be great, drinks could be too. We wouldn’t know.
I had the turkey club on a bun and it was very good.
come in for breakfast hostess was rude told us to sit at the bar we said no. than she said it would e a 10 minute wait to get seated because she slammed the kitchen. funny place is 1/2 empty. we didn't wait to return and we will never go back. why a place that only serves breakfast and lunch has a full service bar in the middle of it is beyond me . really sounds like a big business plan f9 failure
When me and my partner went with my son the first time, had no problems what so ever. However this time, extremely long wait for a table, and people got seated before us that arrived after us, and there were tables available when we arrived. Extremely long wait for our meal, and when it arrived, while it tasted good, the berry compote was over cooked, the lemon curd was not a true lemon curd (curd is more like a custard in consistency), and instead was lemon and powdered sugar mixed together. The pancakes were super flat and not fluffy. Took extremely long for us to get drink refills. Honestly, even though they did discount the meal (we did not ask for this), we will not be going back. Super disappointed that our two times going there were so night and day in comparison.