Tim Hortons

1250 University Ave, Rochester
(585) 244-0940

Recent Reviews

Lisa Williams

I love me some tim Hortons I wouldn't trade them for nothing best coffee and donuts

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate & Coffee, Doughnut

gianna glasgow

I went there and they were out of everything, so I asked them to substitute what I wanted with 4 chocolate timbits. They gave me a single honey glazed timbit. I also asked for a medium iced latte and they gave me a medium hot coffee.

Atmosphere: 1

Food: 1

Service: 1

Toe Kneemah

No matter what time of day I get coffee they're always there for me! Every person I've interacted with at this location has been so sweet to me and I can't thank y'all enough, your workers deserve the world!

Atmosphere: 5

Food: 5

Service: 5

Jonathan Tifone

It was good. Only driver through worked.

Atmosphere: 1

Food: 4

Service: 4

Joe Ansuini

Always consistent,Fresh and tasty!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chocolate & Coffee, Doughnut

Tangledmassofcurls

Best coffee ever. Slow lines, but that’s not the employees’ fault. No one wants to pay a living wage anymore.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Chocolate & Coffee

Luke Bamburoski

A very good location — friendly staff and efficient.Parking: Adequate spots

Atmosphere: 5

Food: 5

Service: 5

Isaiah Kelly

Whomever was working there today (Nov. 5) deserves at least two bonuses. I received my bagel with cream cheese and it had more than 0.5 MM of cream cheese for once. This made my entire day and I appreciate it immensely. If not a raise, a bonus!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Bagel

Some random person

DO NOT COME TO THIS LOCATION, THE CASHIERS ARE RUDE AND MISERABLE! I’d give ZERO stars if I could, came in today (October 20th @ around 7:58) and was polite as I always am (doesn’t matter because the workers always seem miserable and rude) but I mentioned that I’d like a MEAL and the black girl with the blonde twists/braids rang it up fast and didn’t give me a receipt on purpose. I asked her for the receipt because she had that look on her face like she messed up but didn’t want to tell anyone or let me know. As soon as she gave me the receipt she realized I saw that she messed up and got defensive before I could even say anything. I was handed the incorrect order. After kindly telling her that I asked for the meal instead of individual items, she literally said “No you didn’t, I asked you and you said no” (which she literally stood there and lied about because she didn’t ask me anything or even repeat my order back to me which is why she didn’t want to give me my receipt.) She was literally just LYING to save herself and I said, actually I specifically mentioned the meal and she said “No you didn’t” this back and forth with her disgusting attitude of convincing me that I didn’t mention the meal, when she could have just said sorry and re-rang it back up correctly happened in front of the manager on duty and I couldn’t believe they didn’t intervene with the back and forth. All the manager basically did was just throw in the hash brown while the girl storms off to the back of the store stil saying “no you didn’t” . Again, this was the black cashier with blonde twists in her hair on cashier @7:58 she’s probably new because she was acting like she didn’t know what she was doing so I just said that it was okay and can she just refund for my wrong order she put in and I can just buy the meal, as I wanted and told her I’d like in the first place but instead she wanted to argue. She was ridiculously rude and miserable and it’s a shame that this location needs people so bad that you’ll literally have anyone working for you. I will not be back.

Atmosphere: 1

Food: 1

Service: 1

Joshua Messenger

Even when it's busy the drive thru is pretty quick.

Food: 4

Service: 5

Recommended dishes: Bagel

Jonny Page

Yeah I go to this Tim Hortons at least three times a week and they don't know how to make a cup of coffee to save their life The coffee itself tastes like dirty water. They need to learn how to brew a pot of coffee . unfortunately If this didn't happen the last seven times in a row I wouldn't have made this

Atmosphere: 4

Food: 3

Service: 3

James W.

Quick service, food smelled like weed and cigarettes, 30 minutes after eating and I've had stomach pain all day. Contemplating reaching out to corporate

Noah C.

Place sucks , workers are lazy . I don't know how it stays in business. Been here 3 times and never had a good experience

Autumn Briggs

last time i was here i had to get my order remade 3 times and got attitude, i finally talked to a manager who finally fixed the issue. i decided to try going there again because it wasn’t too big of a deal, i just received my food and realized my sausage is pink and raw. i do not recommend this location.

Atmosphere: 2

Food: 2

Service: 1

Brenda Pickett

They were very patience and answered all my questions. They never rushed me or made me feel incompetent. They were respectful. Thank you ??

Atmosphere: 4

Service: 4

Recommended dishes: Mochi

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