McDonald's

91-18 Beach Channel Dr, Rockaway Beach
(718) 474-4949

Recent Reviews

MHz Studios

I believe the staff member’s name is Danielle at the drive thru but she provided extraordinary service when I went here a while back. Chick-fil-A level of service. Made the food taste better, to be honest. Give the staff here a raise especially her.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Gloria Martindale

I have to say that the last few times I've gone the this one the server and cashier at the window were on their A game.

Atmosphere: 4

Food: 4

Service: 4

SH

These people are excellent – at consistently messing up my order. No matter what time of day I go, whatever the order is , how simple it is, they can never get it right. They even charged me a whole $25 by accident, for the customer that previously ordered, and the Manager tells me to go thru my bank.I had to go through hell to get my money back from the credit card company.

Julia Romero

Hello, they said we could not eat here but we were already eating, How disappointing.some guys just told use we cant eat here anymore

Atmosphere: 1

Food: 1

Service: 1

gia g

Kicked my children out the restaurant for no reason what so ever meanwhile they let all the other people sit down plus the fact my children were still eating.

Lillie Douglas

The fries stay very hot. I love it.

Atmosphere: 5

Food: 5

Service: 5

OSMAN ÖZBEK

I did pay. But they don't deliver my order. They say the restaurant is closed. What money did they refund? Nor mine. They placed my order. I ordered online.

Atmosphere: 1

Food: 1

Service: 1

Nikoleta Moulinos

Very clean. Got my order in no time. Bathroom was spotless too!

Atmosphere: 5

Food: 5

Service: 5

Julia Landro

Worst McDonald's ever. Customer service is wack, workers preparing meals are talking all the time and taking long with orders, once order is done the waiting time for it to be bagged is over 2 minutes. Fries are over salt,

Atmosphere: 1

Food: 3

Service: 1

Oleksandr Chubenko

The worst McDonald's in the world!!!We ordered food through the app, confirmed arrival, waited 40 minutes, then another 10 minutes inside. The service was absolutely zero, no one even apologized.

Atmosphere: 1

Food: 1

Service: 1

Baby Dani

It's not the best service, but it is also not bad. Staff can seem a little rude and unhappy. When I pulled up to the last window to receive my food, I said thank you to the worker, and they replied with "mhmm"

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: French Fries, Big Mac

Patrick McManus

They never get it right should be this location's slogan. The one consistency is that they will mess up your order.

Atmosphere: 1

Food: 1

Service: 1

Ai Carter

I am disgusted someone would even send this to someone’s door. I order 2 Large Bacon Quarter Pounder meals and I get this. One fry missing and the other half full as if someone eat half. The bag was indeed sealed. So this means someone was just careless with the order. Lack of respect for people who spend hard earned money.

Atmosphere: 1

Food: 1

Service: 1

Overni M

Customer service in this location is non existent. I came to order food for me and my kid and the food was given to me cold, fries were not fresh, burgers were cold, cheese was not melted. It was a mess. On top of the food being disgusting the security worker that walks around the restaurant is creepy. Made me feel super uncomfortable. Thy should focus more on providing great customer service but instead they gossip behind the counter all day and walk around doing nothing. I don't recommend this location at all.

Atmosphere: 2

Food: 1

Service: 2

Gustavo Carrizo

MacDonald lost the quality of their food. Hamburger meat look like slice of salami . Really

Atmosphere: 4

Food: 3

Service: 4

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