McDonald's

197 S Broadway, Saratoga Springs
(518) 587-9652

Recent Reviews

Danielle Dibble

Kaitlyn was so nice, even offered me a drink. She was very personable and kind. I really appreciated her kind spirit!

Atmosphere: 4

Food: 4

Service: 5

Michael Salzer

I ordered a double quarter pounder with an extra patty no bun no sauces. First time I’ve ever gotten a double quarter pounder patties that were burnt. And they gave it to me.

Atmosphere: 3

Food: 1

Service: 1

Warren Wildy

All I wanted was 2 mcdoubles, what I got was a lot of burnt onion. Thanks for making me waste my money. #still hungry

Randy Bouley

They forgot my fry’s I went back and they tried to tell me that I didn’t order fry’s then they gave me the fry’s but I can hear the lady in the back saying you should of gave him a medium something needs to be done

Atmosphere: 3

Food: 1

Service: 1

Rebecca McCormick

Erica the drive thru attendant was absolutely amazing with her customer service big thumbs up

Food: 5

Service: 5

Enrique Vargas

This has to be the best McDonald's I've been to. Such a major difference between this McDonald's and ones in NYC, everyone had a smile, you were greeted well and treated with kindness. The best part, everyone looked happy to work there. Amazing service, so far the best tasting coffee from any other McDonald's I've been to, I guess because whoever made it, was happy ?

Atmosphere: 5

Food: 5

Service: 5

Sarah Chertok

Sat in the drive through for 20 minutes literally at the pay window, the girl was on her phone with an AirPod in and smoking her vape. Then she couldn’t find our order. We ended up leaving. The place was not busy, and the service was beyond horrible. Do better

Atmosphere: 1

Food: 1

Service: 1

Melissa Brady

I ordered a meal through Uber eats and McDonald’s screwed up our order and gave us someone else’s. They put the wrong order in the wrong bag and blamed it on Uber eats. It was McDonald’s fault. We could fix it if we drove there but the whole idea about getting delivery is so we didn’t have to go out. So whoever got our order is probably pissed off too.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Mcnuggets

Tak WONG

If there could be -1 star I would.They closed the lobby in middle of day at 2:15pmWe went to drive through.I ordered 6 burgers they gave me 5.I told them I am missing one and the lady (white chubby female with a pony tail) said “you have to go around drive through for me to give you”.I said you have me 5 I am suppose to get 6.She said I cannot hear you. You have to drive around and line up again.Manager came out , Spanish curly hair tall guy - told me I can give you the burger but you have drive around drive through.There were atleast 8 cars being me , I told them they are ridiculous and I left. I have to be at city center at 230.Very ridiculous.

Atmosphere: 1

Food: 1

Service: 1

James Gencarelli

Very slow service, do not know what they are doing

Thomas Lynch

Egg McMuffin breakfast meal.

Atmosphere: 4

Food: 5

Service: 4

Gregory Nelson (Sarge)

Fast and fresh. ThanksUpdate: 27Jan24Everything was great. Service has gotten a lot better than the last few times.

Atmosphere: 5

Food: 5

Service: 5

Michael Hansen

Food is basic, nothing special. The service is slower than molasses.My fiancee works here and they can't even get her initials right on her paycheck. I wouldn't recommend working here or eating here unless it's an absolute emergency.It's painfully obvious there's no sign of intelligence within this particular store.

Atmosphere: 2

Food: 2

Service: 1

Feroz Syedi

The fries always have way too much salt on them.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Mcchicken, Chicken Mcnuggets, French Fries

Leah Star

If zero stars was possible ....most horrible mcdonalds I have ever been to...minors cussing around customers vaping thru out whole store managers included. Management is incompetent lazy and rude as hell especially Christina. Another Manager was snorting something in the bathroom ...such a sad establishment !!! Food was also zero stars as the fries are always cold and stale. Burger Patty's old dry ND hard as well mc chicken also dry and very apparent they do not throw them away even if sitting there for hours upon hours. I'm surprised cooperate has not been aware of how horrid this establishment is .

Atmosphere: 1

Food: 1

Service: 1

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