Dunkin'

2500 Albany St, Schenectady
(518) 393-9565

Recent Reviews

Lizzy Katz

Always friendly, happy to help, fast, and

Food: 5

Service: 5

Jeff

the coffee tasted like water with a dash of cream and the breakfast sandwiches had a bad chemical taste. this place has incredibly low standards compared to other dunkins in the area. buyer beware.

Teresa Pavoldi

I went to the drive through this morning and ordered a ham and cheese croissant stuffer and an iced tea. As I was driving away I realized they had given me an egg and bacon on a croissant. Although it looked good, it was not what I ordered. I was late for work but decided to go back through the line and get what I ordered. First they told me to keep the sandwich because they couldn't take it back but would get me my croissant stuffer, then they said they wanted it back and to pull forward and they would bring out my order. I pulled ahead and as I was sitting there realized that what I paid for and what I ordered were not the same price and that I was paying at least $1.00 more for my order (I had declined the receipt so wasn't sure of the price) and should get a refund. When the young lady brought me my food I brought up the price difference to her and she said "oh no, they're about the same price." which is ridiculous. I pointed out that they should have brought up the refund as it was their mistake and why am I giving them an extra $1.00??? I know it sounds stupid but it is the principle. She said, in a very not nice tone, well you can come in and get the refund, I'm just doing what my manager told me to do. As I was late, I let it go but was so annoyed. AND my ham and cheese croissant was stone cold. Will not go there again.

Food: 1

Service: 1

Victor Vazquez

Came to pick up an order as i pulled in the lot seen everyone yes everyone in the back vaping and not paying attention to orders coming in and preparing them causing unnecessary delays.

Atmosphere: 1

Service: 1

Sarah Wagner

They always have our favorite donuts

Food: 5

Service: 5

J

The drink came out great. The service was great.

Atmosphere: 5

Food: 5

Service: 5

Chrizzle Piasecki

Get better

Atmosphere: 4

Food: 3

Service: 4

RJ Wade

Just put a sign on it that says we work when we feel like it!!!!!Went there yesterday at 6:30pm- closed!!!Supposed to be open till 9:00pm.Went there today 6:30pm-- closed!!!Supposed to be open till 9:00pm.Looks like I'll just start going to Starbucks- last three times I went they didn't get my order right not ONCE anyways!I always tip because I order the frozen drinks and I know they are a PITA to make especially if busy!!This place is close to home and used to have awesome staff that got it right and were always open when they supposed to be open!

Atmosphere: 1

Food: 1

Service: 1

Khadija Rafiqi

Refused to serve me because the line was too long and said we don’t have enough people to serve. Awful service. Ended up going to Starbucks instead. Dunkin will lose business if employees keep refusing to serve their customers.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sourdough Breakfast Sandwich

Ms.Queenie

They never make my order right and they usually don't have what I want. Every time I go there whatever I ask for they don't have. I'm just gonna stop going there.

Lloyd G

Bagel was horrible. Had like no cream cheese. Evertime I go there.

Atmosphere: 3

Food: 1

Service: 3

MJ Danzy

These are friendly and professional people. The manager made sure to come to the cash register area to greet us!

Tracy Ope

Coffee was AWFUL, Tasted old and bitter. I'm a D.D. fan, but thus, Coffee was awful ?

Roy Smith

I really wanted this to be a good experience. It was less than. I haven't been to Dunkin in over two years. My return made clear why. As has been my experience they rarely get my order correct. My coffee and breakfast sandwich is not a difficult order. It's very frustrating to pay so much to not get what you want.

Atmosphere: 4

Food: 2

Service: 4

Allisha Seeram

Order drive thr yesterday afternoon 5:30pm this store was empty didn’t had a drink or anything to eat the employees did not wanted to give back my refund!!!

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