Dunkin'

3045 Broadway, Schenectady
(518) 374-2761

Recent Reviews

Garth Osier

Needed a Coffee and bagel. Decided to walk in because no one was in the drive-thru. 3 people working. Almost 8 minutes to make a bagel.....said no to the coffee because time is of Essence when you're at work... so I won't come back to this dunking ever again.

Atmosphere: 3

Food: 3

Service: 1

Undercover Brother

Always great service ?

Dawn Tarbox

Stuff is getting very expensive. Otherwise still very good.

Atmosphere: 3

Food: 4

Service: 3

Christopher Wolfersteig

I normally go to this Dunkin donuts for coffee but service has severely gone down. I went there today and they messed up my coffee I saidFrench vanilla swirl they gave me French vanilla shot in my iced coffee then the worker Abigail argued with me and my husband on how much cream and sugar we wanted horrible customer service. I work in the same type of environment and I know for a fact that arguing with customers is unacceptable I will never go to this Dunkin again and spend my money this Dunkin has severely gone down in service.

Atmosphere: 1

Food: 1

Service: 1

Erik Guilefuss

I usually come in the drive thru and there's usually a bit of a wait, but the food is hot and accurate every time

Atmosphere: 4

Food: 5

Service: 3

Chris Huntley

The guy on duty at 6PM, June 14, 2023 got our simple order completely wrong. I ordered 2x frozen hot chocolates......got 2x frozen

Food: 2

Service: 1

James Raucci

Hit or miss….but mostly a miss. I shouldn’t be waiting in the drive thru for 15 minutes for an iced coffee at 130 in the afternoon….

Maximus Vad

Anyone notice the new paper cups are leaking. I asked them to put a second cup over it to help stop a chance of leakage. They said they would have to charge me. Really!?

Rebecca Grunenwald

Placed a mobil order and when I arrived at 9am they were out of donuts I ordered, no biggie changed order but got something totally different. Kid we're flexible and just excited for a special treat

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Sausage Egg and Cheese, Hash Browns, Coolatta, Donuts

Keith O'Brien

My go-to spot for weekend bagels/breakfast. The people are always friendly, the order is always correct, and it's usually pretty fast.

Atmosphere: 5

Food: 5

Service: 5

Alyssa Messina

Coffees hot, staffs nice.

Katelynn Hickey

The manager who has short dark brown hair I think was named Stephanie was helping me with my complaint and she was just plain rude and disrespectful and didn’t even care to satisfy her customers. Will never come back to this location!

Patrice Gregory

Coffee was strong and they don't have much of a selection of donuts

NYUSA

Friendly service and usually quick too!

Pauline H.

The staff here is so friendly. I'm from IL and the service we are provided at those Dunkin' Donuts is absolutely absurd people are so rude and you can tell they hate their job. This location just different shout out to the staff for always being happy to take my order

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