McDonald's

1673 Union St, Schenectady
(518) 372-6953

Recent Reviews

TOMASZ PODGORSKI

I never use any delivery services, it's a fast food restaurant. Safe money and get your food fresh. Walk inside or order from the car at the window. Pay cash not card. It's so simple. I like locations like this one which serves French Fries in red thin cardboard container not in small white paper bag, they don't cheat on weight and quantity.

Troy Rose

Every time me and my fiancé go to get a mcflurry the machine is always down. And are rude about telling us

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Mcflurry with M&M's Candies

Ronnie Lawson

Do not go here mf gave my wife a watered down slushy and didn’t put no mayo or lettuce on my sandwich and my fries are stale they suck

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Mcchicken, Big Mac

The Steve-O-Sick Show

Everytime I've ordered from them on grub hub they always forget my son's happy meal. Just seems like everyone there is stoned and incompetent. They take no accountability for being such failures at such a simple job. Go to any other McDonald's in the area. Not this one.

Atmosphere: 1

Food: 1

Service: 1

Joleen Richardson

Nice area quite astmoshere great customer service clean

Atmosphere: 5

Food: 5

Service: 5

Elyzabeth B.

Use app..didn't speak with

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chicken Sandwich, Happy Meal, Bacon Egg & Cheese Biscuit

Jesse Cohen

They got the order incorrect. Even though it was via the app. Not shocked.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Mcmuffin

Anna Manzari

Went in today, a man left bc he was waiting 15min. For his order. And another woman said she would have left if she didn’t pay. And she was waiting longer than the man that left. Poor girl was going to be late for work she said and she made a good point this is supposed to be fast food. She’s correct was not fast. I think what the problem is, I can see the workers r doing their jobs but it’s the app. Orders in my opinion. I think they should take it away I see it every where and I think it’s slowing everyone down. App orders were done in like seconds. In my opinion if u really want something go in like everyone else, forget about these app orders. Worry about the paying customer in front of you. Not the workers fault they’re just doing what they r told. But i think too bc it’s a smaller McDonald’s just take the app orders away. Smaller McDonald’s but very busy.

Atmosphere: 5

Food: 5

Service: 3

Hannah Collins

I have been going here for 15 years. The service is terrible. And I especially had a terrible experience tonight enough to the point to make me write this review. I never leave negative reviews but I was just there and was laughing with my friend in the drive through. When the person in the second window gave us dirty looks and gave lots of attitude assuming we were laughing about them (we were not) and said “what’s funny” then slammed the window closed and gave us a dirty look again followed by a “mhmmmm”. Extremely rude and unprofessional, I am very upset and felt very disrespected. Rude staff long waits all the time!!!Parking: None

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Cheeseburger

Liam Witting

Worst designed parking lot I've ever been in.

Atmosphere: 1

Food: 1

Service: 1

Wallace Nansi

Worst McDonald's ever. Do not eat here.

Atmosphere: 1

Food: 1

Service: 1

tee kay

Staff are rude, don't pay attention, refused to let me order via drive through. I happened to be on a bike. I would have gone inside, but they close the dining room at 10pm. The gas station up the street provided me with better service. Shout out to Razda Mart, they have walk in service till 12 in the morning.

Atmosphere: 1

Food: 1

Service: 1

James Tang

Even pulling out of the parking lot takes forever because of how the drive through is set up...

Richard Sauerschell

Smallest quarter pounders ever. Regular burger size for price of QP. ridiculous.I QP 1 large fry $12.

Atmosphere: 1

Food: 1

Service: 1

Jason Bogdanowicz-Wilson

The order was not right as soon as I pulled up to the window. They then asked me to pullover and they would bring it out when ready. It was only one meal and I waited at least 15 minutes for it. They served at least 5 or 6 cars by the time my meal came out. Then it was still wrong. Had my son go in. And they got the double quarter pounder wrong 2 more times inside when he went in to get it fixed. They just weren't listening to what people were asking for. First it was the size of the meal. Then the double 1/4 pounder was missing a patty, then they didn't have the toppings correct twice. My son really likes McDonald's, but I would be very hesitant to go back to this particular store.

Atmosphere: 2

Food: 5

Service: 1

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