This is a horrible place to order from! They got the order COMPLETELY wrong and I was also hung up on multiple times when trying to place an order which they proceeded to completely mess up. When I called to try and get my money back because they sent me the wrong order they offered me only a tiny portion of my money back. In addition, a few months before, my job placed a very large order which should have been delivered by 8am and it never showed up until almost 10am. I will NEVER order from there again.
Parking: Very limited parking
Recommended dishes: Bakery
Patricia Failla
Staff was extremely accommodating along with patrons praising their pies and cakes etc. excellent all around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Ivette Melendez
Busy bakery, worth the wait šBest brownie I have ever eaten. The Canoli and expresso great. Corner bakery/ parking not so great. Love Staten Island š
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bakery
Nicholas Defrancesco
Ordered a checker board cake and it was so dry it was close to the consistency of sand. Not worth 30$ at all. They donāt make bakeries like they used to. All their pastries look good but they donāt taste good by far. Never again.
Atmosphere: 1
Food: 1
Service: 1
Brian Reilly
Delicious cakes my daughters gets it after school
Atmosphere: 4
Food: 5
Service: 5
Matthew Miller
This is the spot! I come from Jersey, best Cheesecake Iāve ever had in my life, check out their stuffed breads also delicious, 7 layer crumb cake also insane. Kudos to this place. I will be catering thanksgiving with their desserts.
Atmosphere: 5
Food: 5
Service: 5
Luv Calandro
Very expensive.
Atmosphere: 2
Food: 2
Service: 4
LS
If I could leave zero stars I would. This place when it was on Arthurkill Road was amazing. Once they closed the Arthurkill location and condensed it with the Tottenville Bakery location it went downhill... FAST! The first time we ordered from the Tottenville location the food was horrible and the service was not much better. I chalked it up to growing pain and boy was I wrong. We tried again and it was the same thing. This last time I decided that Bella Baci would never be what it used to be. I placed an order online because it was convenient. When we went to pick up the food half our later that is when they decided to tell us they were out of pizza and one of the rolls. OK not a problem we substituted. I know what your thinking maybe they didn't have my phone number to let me know they ran out of items, but I specifically gave my number because that is what happened the second time. Once home we opened the bag to realize items were missing from our order, but it was too late because they were already closed. I know they are technically a bakery, but if you are going to offer a lunch and dinner options please make sure it is at least good or don't do it at all. If your specialty is bakery stick to what you know, but the bakery isn't that great either. Maybe it is because they are trying to be both. All I know is at the this location I gave them 3 chances and now I will never order from there again.
Atmosphere: 1
Food: 1
Service: 1
Kathy Barzal Real Estate
I ordered breakfast bread platters this week as thank you gifts. They went over great! The platters were bigger than expected. The recipients were very happy.
Atmosphere: 5
Food: 5
Service: 5
Justin Schneider
Ice cold food 3 minute drive away, nonsense and waste of money.
My best friend called and ordered a last minute gender reveal cake. They were able to follow through and make something same day!!! The cake was sooo delicious! Workers are so friendly. Iāll use this bakery for other events in the future!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes
K i K i
3 words- SEVEN LAYER CHEESECAKE!!!!
Atmosphere: 5
Food: 5
Service: 5
Millie McAlman
Had their checkerboard cake it was delicious!!! The best!!
Atmosphere: 5
Food: 5
Service: 5
Brittany G
7 layer cookies were great! Did get a pie that was terribleā¦ tasted stale and proceeded to tell me it was made that day. Sure didnāt taste like it!
Atmosphere: 2
Food: 3
Service: 1
Annna MO
I ordered a 2 tier custom cake for my party and it was amazing. EVERYONE loved the cake. They matched the design we asked for perfectly and the call itself was perfect. Not too sweet and overloaded with strawberries. Thank you for doing a great job!
This is a horrible place to order from! They got the order COMPLETELY wrong and I was also hung up on multiple times when trying to place an order which they proceeded to completely mess up. When I called to try and get my money back because they sent me the wrong order they offered me only a tiny portion of my money back. In addition, a few months before, my job placed a very large order which should have been delivered by 8am and it never showed up until almost 10am. I will NEVER order from there again.
Parking: Very limited parking
Recommended dishes: Bakery
Staff was extremely accommodating along with patrons praising their pies and cakes etc. excellent all around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Busy bakery, worth the wait šBest brownie I have ever eaten. The Canoli and expresso great. Corner bakery/ parking not so great. Love Staten Island š
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bakery
Ordered a checker board cake and it was so dry it was close to the consistency of sand. Not worth 30$ at all. They donāt make bakeries like they used to. All their pastries look good but they donāt taste good by far. Never again.
Atmosphere: 1
Food: 1
Service: 1
Delicious cakes my daughters gets it after school
Atmosphere: 4
Food: 5
Service: 5
This is the spot! I come from Jersey, best Cheesecake Iāve ever had in my life, check out their stuffed breads also delicious, 7 layer crumb cake also insane. Kudos to this place. I will be catering thanksgiving with their desserts.
Atmosphere: 5
Food: 5
Service: 5
Very expensive.
Atmosphere: 2
Food: 2
Service: 4
If I could leave zero stars I would. This place when it was on Arthurkill Road was amazing. Once they closed the Arthurkill location and condensed it with the Tottenville Bakery location it went downhill... FAST! The first time we ordered from the Tottenville location the food was horrible and the service was not much better. I chalked it up to growing pain and boy was I wrong. We tried again and it was the same thing. This last time I decided that Bella Baci would never be what it used to be. I placed an order online because it was convenient. When we went to pick up the food half our later that is when they decided to tell us they were out of pizza and one of the rolls. OK not a problem we substituted. I know what your thinking maybe they didn't have my phone number to let me know they ran out of items, but I specifically gave my number because that is what happened the second time. Once home we opened the bag to realize items were missing from our order, but it was too late because they were already closed. I know they are technically a bakery, but if you are going to offer a lunch and dinner options please make sure it is at least good or don't do it at all. If your specialty is bakery stick to what you know, but the bakery isn't that great either. Maybe it is because they are trying to be both. All I know is at the this location I gave them 3 chances and now I will never order from there again.
Atmosphere: 1
Food: 1
Service: 1
I ordered breakfast bread platters this week as thank you gifts. They went over great! The platters were bigger than expected. The recipients were very happy.
Atmosphere: 5
Food: 5
Service: 5
Ice cold food 3 minute drive away, nonsense and waste of money.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My best friend called and ordered a last minute gender reveal cake. They were able to follow through and make something same day!!! The cake was sooo delicious! Workers are so friendly. Iāll use this bakery for other events in the future!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes
3 words- SEVEN LAYER CHEESECAKE!!!!
Atmosphere: 5
Food: 5
Service: 5
Had their checkerboard cake it was delicious!!! The best!!
Atmosphere: 5
Food: 5
Service: 5
7 layer cookies were great! Did get a pie that was terribleā¦ tasted stale and proceeded to tell me it was made that day. Sure didnāt taste like it!
Atmosphere: 2
Food: 3
Service: 1
I ordered a 2 tier custom cake for my party and it was amazing. EVERYONE loved the cake. They matched the design we asked for perfectly and the call itself was perfect. Not too sweet and overloaded with strawberries. Thank you for doing a great job!
Atmosphere: 5
Food: 5
Service: 5
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