I was certainly excited to try this place with some friends. I was not familiar with their food and follow a kosher diet, so believe me how excited I was seeing a menu where I could enjoy bacon. Sadly, that's where it ends. For one, the menus need to be updated. They have a sign that says prices on the menu are not reflective of what they truly are. So they can make a sign but not a new menu? How hard is it to print a new menu and laminate it? I ordered The Holy Double, and waited about an hour for my food to come and it never arrived. One of my friends received his falafel wrap in minutes and it looked good. Another friend ordered a rice bowl that didn't come until I asked where is our food. 20 minutes pass.I ask where is mine and they said "it'll be right out". 20 minutes pass. I ask again and they ask me what kind of sandwich I want (even though it says on the device "The Holy Double"), and they bring me the wrong one entirely. I return it, then later ask again. They point to my alleged sandwich as it was being made (it was not my sandwich). I ask once more and a worker says once again "it'll be right out". People that came into this restaurant later than me were getting their food faster. At this point I requested my refund. How long does it take to make a sandwich? The food seems really good so I will come back in the future to ACTUALLY try some. Until then, please get your act together!
Fishel R
Good food good service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Burgers Platter
Lois Kurpiel
Ordered 36 prepaid latkes 4 days prior to pick up with owner Erik. Checked on order 4 hours prior to pick up. Was told all was fine. At pick up only half, 18 were available instead 36. Immediately Requested speaking to Erik on Dec 10 to no avail. Repeated over 2 weeks tried again to no avail. Contacted Corporate Office person named Ofeer who promised we would hear from Erik. As of Jan 1st, no return call. Zero respect for customer and zero responsibility.
Atmosphere: 2
Food: 3
Service: 1
Rhonda B
If you want to clearly read a menu and know what the food prices are, this place isn't for you.Menu had prices and lunch specials listed and we were there on a weekday 11-3. Ordered a lunch special sandwich, 2 shwarma rice bowls and a create your own salad with Brisket.We expected to pay the prices on the menu, and the waiter/manager did not inform us any prices would be different.The check came and the lunch special of 15.99 was 22.99, and the salad with toppings should have been 20.24 but we were charged 22.49. Normally pointing this out to a waiter would get an apology and quick correction but we were given explanations such as:1) the menu says "prices subject to change anytime" (from the time we ordered to the time we paid?)2) the computer has new prices (but your menu doesn't, nor does it have a note. And the waiter did not inform us about the price change).3) kosher food is expensive (of course, but you still expect to pay price on menu)Eventually the waiter/manager called another manager and he agreed to refund $4, which makes no sense since we were overcharged more than that.And after all the discussions the $4 refund was never credited to my friend's credit card.Anyway, if you choose to eat here check your bills very carefully. Very bad business practices so I will stay away.The food review- schwarma was okay (not on a spit like some places do it), brisket was very good, matzoh ball soup was great, Israeli salad ok (very large pieces, little dressing), portions were plentiful. There are better Israeli places in Brooklyn but on staten island kosher food is more limited.Prices on menu (which is not what we paid for everything) was in line with most kosher places.Atmosphere was takeout style with some tables.Parking: Park before you reach the restaurant in free lot. Few spots in front.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Salads, Brisket, Rice Bowl
Borislav Kheyson
Food was ok, arrived late and cold. Salad is saggy and tasteless. Rice is clumpy, and came as a mesh. French fries was cold and tasted “old”. Ordered from here before, food was always decent. Will have to consider twice to order
Food: 2
Service: 2
Exceptional E.
If you want to clearly read a menu and know what the food prices are, this place isn't for you. Menu had prices and lunch specials listed and we were there on a weekday 11-3. Ordered a lunch special sandwich, 2 shwarma rice bowls and a create your own salad with Brisket. We expected to pay the prices on the menu, and the waiter/manager did not inform us any prices would be different. The check came and the lunch special of 15.99 was 22.99, and the salad with toppings should have been 20.24 but we were charged 22.49. Normally pointing this out to a waiter would get an apology and quick correction but we were given explanations such as: 1) the menu says "prices subject to change anytime" (from the time we ordered to the time we paid?) 2) the computer has new prices (but your menu doesn't, nor does it have a note. And the waiter did not inform us about the price change). 3) kosher food is expensive (of course, but you still expect to pay price on menu) Eventually the waiter/manager called another manager and he agreed to refund $4, which makes no sense since we were overcharged more than that. Anyway, if you choose to eat here check your bills very carefully. Food was okay (schwarma), good (Brisket, matzoh ball soup), nice portions.
Jabari All
Horrible made sandwiches. The flavors are not what they’re suppose to be. Way too overpriced for food that’s not even
Atmosphere: 1
Food: 1
Service: 1
Mia H.
If I could have given zero stars I would have. It took over 2 hours for my order to arrive and the food was freezing cold and dried out.
Greg Michaels
We ordered food. Spend a lot of money they ask us for a tip. We gave a tip and been waiting for our delivery two hours, which is never came such a disappointment. Bad unprofessional management. Never going to get food from this place again.?
i rivera
Sign says now open 10am 11pm sun-thurs. Its sun 1230 and store is closed......
Ate it like 50 min after it was ordered and was still good and tasted fresh!
Food: 5
Zaki K.
I love this place nice and clean and close to my house plus it's kosher, their chicken shawarma is amazing
Mendy Ausch
The guy I spoke to had a very harsh tone the foods good but the guy was so
Atmosphere: 1
Food: 4
Service: 1
Jason N
This place is terrible. Nasty food— avocado was brown, thins was inedible. They just made excuses and refused to refund our money. I’d give them a zero if that was possible.
Food: 1
Service: 1
Hillel Weinberger
Good kosher sandwich place on the island, fast service and an efficient system that texts you when your order is ready. Prices are reasonable as well. Quite well known in Staten Island.Kid-friendliness: They have a kid's menu.Parking: Usually a few spots open in front of the store.Wheelchair accessibility: No stairs.
I was certainly excited to try this place with some friends. I was not familiar with their food and follow a kosher diet, so believe me how excited I was seeing a menu where I could enjoy bacon. Sadly, that's where it ends. For one, the menus need to be updated. They have a sign that says prices on the menu are not reflective of what they truly are. So they can make a sign but not a new menu? How hard is it to print a new menu and laminate it? I ordered The Holy Double, and waited about an hour for my food to come and it never arrived. One of my friends received his falafel wrap in minutes and it looked good. Another friend ordered a rice bowl that didn't come until I asked where is our food. 20 minutes pass.I ask where is mine and they said "it'll be right out". 20 minutes pass. I ask again and they ask me what kind of sandwich I want (even though it says on the device "The Holy Double"), and they bring me the wrong one entirely. I return it, then later ask again. They point to my alleged sandwich as it was being made (it was not my sandwich). I ask once more and a worker says once again "it'll be right out". People that came into this restaurant later than me were getting their food faster. At this point I requested my refund. How long does it take to make a sandwich? The food seems really good so I will come back in the future to ACTUALLY try some. Until then, please get your act together!
Good food good service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Burgers Platter
Ordered 36 prepaid latkes 4 days prior to pick up with owner Erik. Checked on order 4 hours prior to pick up. Was told all was fine. At pick up only half, 18 were available instead 36. Immediately Requested speaking to Erik on Dec 10 to no avail. Repeated over 2 weeks tried again to no avail. Contacted Corporate Office person named Ofeer who promised we would hear from Erik. As of Jan 1st, no return call. Zero respect for customer and zero responsibility.
Atmosphere: 2
Food: 3
Service: 1
If you want to clearly read a menu and know what the food prices are, this place isn't for you.Menu had prices and lunch specials listed and we were there on a weekday 11-3. Ordered a lunch special sandwich, 2 shwarma rice bowls and a create your own salad with Brisket.We expected to pay the prices on the menu, and the waiter/manager did not inform us any prices would be different.The check came and the lunch special of 15.99 was 22.99, and the salad with toppings should have been 20.24 but we were charged 22.49. Normally pointing this out to a waiter would get an apology and quick correction but we were given explanations such as:1) the menu says "prices subject to change anytime" (from the time we ordered to the time we paid?)2) the computer has new prices (but your menu doesn't, nor does it have a note. And the waiter did not inform us about the price change).3) kosher food is expensive (of course, but you still expect to pay price on menu)Eventually the waiter/manager called another manager and he agreed to refund $4, which makes no sense since we were overcharged more than that.And after all the discussions the $4 refund was never credited to my friend's credit card.Anyway, if you choose to eat here check your bills very carefully. Very bad business practices so I will stay away.The food review- schwarma was okay (not on a spit like some places do it), brisket was very good, matzoh ball soup was great, Israeli salad ok (very large pieces, little dressing), portions were plentiful. There are better Israeli places in Brooklyn but on staten island kosher food is more limited.Prices on menu (which is not what we paid for everything) was in line with most kosher places.Atmosphere was takeout style with some tables.Parking: Park before you reach the restaurant in free lot. Few spots in front.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Salads, Brisket, Rice Bowl
Food was ok, arrived late and cold. Salad is saggy and tasteless. Rice is clumpy, and came as a mesh. French fries was cold and tasted “old”. Ordered from here before, food was always decent. Will have to consider twice to order
Food: 2
Service: 2
If you want to clearly read a menu and know what the food prices are, this place isn't for you. Menu had prices and lunch specials listed and we were there on a weekday 11-3. Ordered a lunch special sandwich, 2 shwarma rice bowls and a create your own salad with Brisket. We expected to pay the prices on the menu, and the waiter/manager did not inform us any prices would be different. The check came and the lunch special of 15.99 was 22.99, and the salad with toppings should have been 20.24 but we were charged 22.49. Normally pointing this out to a waiter would get an apology and quick correction but we were given explanations such as: 1) the menu says "prices subject to change anytime" (from the time we ordered to the time we paid?) 2) the computer has new prices (but your menu doesn't, nor does it have a note. And the waiter did not inform us about the price change). 3) kosher food is expensive (of course, but you still expect to pay price on menu) Eventually the waiter/manager called another manager and he agreed to refund $4, which makes no sense since we were overcharged more than that. Anyway, if you choose to eat here check your bills very carefully. Food was okay (schwarma), good (Brisket, matzoh ball soup), nice portions.
Horrible made sandwiches. The flavors are not what they’re suppose to be. Way too overpriced for food that’s not even
Atmosphere: 1
Food: 1
Service: 1
If I could have given zero stars I would have. It took over 2 hours for my order to arrive and the food was freezing cold and dried out.
We ordered food. Spend a lot of money they ask us for a tip. We gave a tip and been waiting for our delivery two hours, which is never came such a disappointment. Bad unprofessional management. Never going to get food from this place again.?
Sign says now open 10am 11pm sun-thurs. Its sun 1230 and store is closed......
Service: 1
Restaurantji Recommends
Ate it like 50 min after it was ordered and was still good and tasted fresh!
Food: 5
I love this place nice and clean and close to my house plus it's kosher, their chicken shawarma is amazing
The guy I spoke to had a very harsh tone the foods good but the guy was so
Atmosphere: 1
Food: 4
Service: 1
This place is terrible. Nasty food— avocado was brown, thins was inedible. They just made excuses and refused to refund our money. I’d give them a zero if that was possible.
Food: 1
Service: 1
Good kosher sandwich place on the island, fast service and an efficient system that texts you when your order is ready. Prices are reasonable as well. Quite well known in Staten Island.Kid-friendliness: They have a kid's menu.Parking: Usually a few spots open in front of the store.Wheelchair accessibility: No stairs.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Holy Toasty