Not sure if was manager or disgruntled worker yelled at my daughter and boyfriend for his equipment was not working properly two minutes later he yelled at someone else the WORST customer service I will spread the word not to go to this place if I could a zero star I would it was 4-5-24 around 9:00pm this was by the Atrium mive theater not tottenville
Atmosphere: 3
Food: 1
Service: 1
Seek Er
Owner behind the counter is extremely rude ! Treats customers horribly and is in a bad mood all the time. Do not give them any service! Notice how many other reviews say the same thing.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Cahill
I used to come here years ago when it opened and it was great. So I was craving yogurt again tonight and this is the only place near tottenville Ithat sells yogurt. Came here with a friend. The floor was covered with yogurt sides for your yogurt so it was slippery and the chairs were cracked right in the front. Also the staff member behind the counter was rude. I don't go by reviews. I write them as I see for myself. I will not be coming back here. The place on hylan in New dorp is much better.
Atmosphere: 1
Food: 3
Service: 1
Nat Hyhot
do not pay with card they will add a extra $2-$5 on your charge I remember my total being $9 in the store then when i go to check my bank transactions i was charged $12 they are
Atmosphere: 1
Food: 1
Service: 1
Brina Nicole
Love!! Best froyo place on the island to me! Open late too!
Atmosphere: 5
Food: 5
Service: 5
Nick Riz
I Really don’t write reviews, but I needed to leave one on Yogurt CityMy wife and kids just finished watching a movie next door so the kids wanted to try this place , I must say it was pretty good ( for a person that never tried it) kids just had fun with all the toppingsI don’t understand why people were leaving reviews of rude workers , they were very helpful with us
Eugene L.
great selection and so fresh. very clean place and good location. bonus they are open late. highly recommended.
Santino C.
terrible service, the worker is always angry and in a bad mood. i do not recommend coming here because of the extremely high prices and the terrible customer service.
Eug Lyu
Great location, excellent selection options, friendly staff / owner. Lots of toppings and clean seating area. Most definitely coming back for more.
Diane Kling-Gerardi
Owner is extremely rude and the Yogurt is mediocre. The fact the owner gets so defensive in the replies of negative reviews shows how little accountability he takes for his own mistakes and inability to satisfy the customer. Don't come here.
I love this place and I love the pistachio frozen yogurt. I don’t know why everyone has a problem with the front desk guy he is cool. It’s self serve I don’t know what costumer service you need in there lol
Amal B
I love this place and I love the pistachio frozen yogurt. I don’t know why everyone has a problem with the front desk guy he is cool. It’s self serve I don’t know what costumer service you need in there lol
dililah troche
After reading every response I rather not even go .
angelina donnoli
love the yogurt but the cashier is very rude and cheap. Literally complained about throwing out a cup because the flavor was no good so i needed a new cup meanwhile they had no spoons out.
Not sure if was manager or disgruntled worker yelled at my daughter and boyfriend for his equipment was not working properly two minutes later he yelled at someone else the WORST customer service I will spread the word not to go to this place if I could a zero star I would it was 4-5-24 around 9:00pm this was by the Atrium mive theater not tottenville
Atmosphere: 3
Food: 1
Service: 1
Owner behind the counter is extremely rude ! Treats customers horribly and is in a bad mood all the time. Do not give them any service! Notice how many other reviews say the same thing.
Atmosphere: 1
Food: 1
Service: 1
I used to come here years ago when it opened and it was great. So I was craving yogurt again tonight and this is the only place near tottenville Ithat sells yogurt. Came here with a friend. The floor was covered with yogurt sides for your yogurt so it was slippery and the chairs were cracked right in the front. Also the staff member behind the counter was rude. I don't go by reviews. I write them as I see for myself. I will not be coming back here. The place on hylan in New dorp is much better.
Atmosphere: 1
Food: 3
Service: 1
do not pay with card they will add a extra $2-$5 on your charge I remember my total being $9 in the store then when i go to check my bank transactions i was charged $12 they are
Atmosphere: 1
Food: 1
Service: 1
Love!! Best froyo place on the island to me! Open late too!
Atmosphere: 5
Food: 5
Service: 5
I Really don’t write reviews, but I needed to leave one on Yogurt CityMy wife and kids just finished watching a movie next door so the kids wanted to try this place , I must say it was pretty good ( for a person that never tried it) kids just had fun with all the toppingsI don’t understand why people were leaving reviews of rude workers , they were very helpful with us
great selection and so fresh. very clean place and good location. bonus they are open late. highly recommended.
terrible service, the worker is always angry and in a bad mood. i do not recommend coming here because of the extremely high prices and the terrible customer service.
Great location, excellent selection options, friendly staff / owner. Lots of toppings and clean seating area. Most definitely coming back for more.
Owner is extremely rude and the Yogurt is mediocre. The fact the owner gets so defensive in the replies of negative reviews shows how little accountability he takes for his own mistakes and inability to satisfy the customer. Don't come here.
Restaurantji Recommends
Owners attitude is absolutely trash
I love this place and I love the pistachio frozen yogurt. I don’t know why everyone has a problem with the front desk guy he is cool. It’s self serve I don’t know what costumer service you need in there lol
I love this place and I love the pistachio frozen yogurt. I don’t know why everyone has a problem with the front desk guy he is cool. It’s self serve I don’t know what costumer service you need in there lol
After reading every response I rather not even go .
love the yogurt but the cashier is very rude and cheap. Literally complained about throwing out a cup because the flavor was no good so i needed a new cup meanwhile they had no spoons out.