Love the food in this place - the owner are great food is prep in a timely fashion and always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Street Corn, Steak, Wings, Chips&Salsa, Chicken Tacos, Street Corn Nachos, Chips, Carne Asada
Sandra C
The short lady at the front desk has a BAD ATTIUDE, SHE IS VERY ARROGANT AND is racist toward all US Citizens. She treat also so bad all Uber Eats, Doordash, Grub hub and humiliates them. If in case an Uber Driver need to use the bathroom, they decline the use of the bathroom when they do bringing business with them. It is time to report this to NY State Complaint about discrimination's and racism in this place.Mexican do hate Americans and Puerto Rican! They treat them so bad. This short lady should get fire! Otherwise I see this business closing soon as there is a line of people complaining about this place how poor treatment, poor service and unhuman treatment towards others specially with Americans.This lady should be careful how she treat US Citizens, a complaint to Immigrant Agency she can loose her privilege that she has in this country and easily deportated to her country for only her attitude. She should think twice before treating others because she may not last here in this country. She will be gone soon!!!They don't have NO respect to the poor people who do DELIVERY FOR THEM and sacrifice time, energy, mileage, gas doing the job for them. Shame on them. Soon National TV Cameras may come here and they will all around the news.IF this people don't change or be remove from this place more problem to come including closing down this place,Oh and my mother was here who is a senior citizen and she was also treated so bad, so they don't even have no respect for older people some one have to do something about this!I'm considering reporting to Consumer Affairs Protection. In addition to business reputation on Trustpilot and all other site all over the internet.
Atmosphere: 1
Food: 1
Service: 1
Alison B
These are not good people, honestly.Numerous times I've ordered from this place and the next thing I know I get an alert from the driver that they told him to cancel the order. So then I have to wait for DoorDash to reassign the order, it's ridiculous.Additionally, the food is poorly made. Like.. they're supposedly an authentic Mexican restaurant yet Chipotle actually tastes better than their bland food.Lastly, the few times I've actually been in the establishment itself I see them arguing with people and haggling with customers over things like extra sauce or extra cheese. The owners just don't seem like nice people.
Atmosphere: 1
Food: 1
Service: 1
The truth comes out
Honestly, this place has been the closest place to an actual Mexican meal I can get to. The service, the staff, the atmosphere was A1. The drinks they served were truly delicious. The food was phenomenal. I couldn’t have eaten at a better taco spot. The ingredients were so fresh. You could’ve swore they got it straight from Mexico itself. The tacos weren’t dry and the tostadas were the best.Dietary restrictions: they were able to meet with allergy restrictions as per the customers request.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Grilled Chicken
Chris Johnson
They would not let my 8 year old use the restroom
Gina Semioli
My husband frequently eats here for lunch. He told me we had to come as a family. The food is PHENOMENAL! Authentic Mexican food. The husband and wife who owe this place are so attentive to details. They really take pride in their business and it shows! I told my husband we have to go back! I had the best mole enchiladas! Definitely a 5⭐️ ⭐️⭐️⭐️⭐️ restaurant!
Atmosphere: 5
Food: 5
Service: 5
Sergio Chamorro
Food is really good. The burritos are great size. The street corn taste So good. Staff is amazing Always cheerful and welcoming.
Horrible restaurant. They don’t have the logistical capability to churn out orders but they leave their door dash and uber eat order system up and running even though they can’t even handle what they already have. I understand wanting to make money, and I don’t fault them for that. However, their business needs to understand that you’re worse off leaving the ‘incoming orders’ option online when you are already overwhelmed with other orders. A business is supposed to know when to shut off new incoming orders. You don’t just take 50+ orders at once when you have a staff of 5.As such they will cancel orders regularly. Because they feel like abusing the delivery drivers who pickup from there. Insisting that drivers cancel trips that they’ve already agreed to make, and then when they get there, if you have two orders and only one is ready, the crack management team at this joke of a restaurant will insist that you cancel the other delivery trip in order to satisfy the customer with a completed order. Essentially screwing over whomever ordered the second order.They have no clue what they’re doing and they try and manipulate delivery services in order to abuse the system so that it benefits them and not the drivers or the customers.You abuse the delivery system at the expense of both the customers and the delivery drivers.Asking delivery drivers to intentionally cancel orders that you took just because you don’t know how to manage the expectations of your customers regarding delivery times is unprofessional.Drivers lose opportunities when they cancel orders. Drivers get less trips when they do so.How about next time, either don’t leave your incoming order system on when you cannot handle the demand.ORHow about when a customer places and order and then calls asking where it is, try actually managing their expectations and telling them that there will be a wait time because you’re busy.It’s ridiculous that you people don’t comprehend how a 3rd party delivery business model actually works. You expect UberEats and DoorDash drivers who accept two pickups at your restaurant to cancel one order, thus screwing over another customer, and the driver, just because you can’t manage an unruly customer or logistically handle all of the orders you’re accepting.You also seem to think that delivery drivers are able to decide, when given two orders to be picked up at the same location, to deliver one and then come back for the other. Sadly that is not the way the system works. The system only reveals the address of the customer when both orders are fulfilled.Perhaps you should try using the driver app on a delivery platform so you can get a firm grasp on how the system works, instead of asking delivery drivers to basically screw over their own ratings because you are ignorant enough to think that a 3rd party delivery system is your own personal driver pool.As far as keeping the food. Guess what genius, there is literally zero way for a driver to deliver an order once it’s been cancelled because THE ADDRESS DOESNT GET SHOWN UNTIL BOTH ORDERS ARE CONFIRMED. Had you provided me with the address I would have made the delivery but you refused because you were bitter.You don’t know anything and you don’t care who you screw over, either your customers, or their delivery driver, because of your own ignorance of how a 3rd party delivery platform works and your inability to understand one of the basic rules of customer service. Managing expectations.By the way, Uber paid me for both orders and your restaurant is going to be investigated for manipulating the ordering system. Also, please feel free to call UberEats, they will explain to you that once an order is cancelled a driver is not provided with a delivery address. They also have a detailed account of what you tried to do because I already told them and they have ensured me that they will have a representative investigate this situation as to prevent you from abusing the system any further.Check their 1 star reviews on Yelp. This place does this a lot.
Atmosphere: 1
Food: 1
Service: 1
Tara Andrews
The worst! We ordered from here several times and order was always delayed , never on time and twice order was just cancelled ... save your time and money and try one of the other many Mexican places on the island that treat people and orders decently.
Atmosphere: 1
Food: 1
Service: 1
Wil Ramos
Authentic Mexican food, like abuelitas cooking. And the staff amazing.Parking: No worries there's parking for all.Wheelchair accessibility: Well leveled floor and easy access, no worries. The staff is so great they will help you in if any difficulty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada Fries, Carne Asada Quesadilla, Guacamole, Steak, Mexican Street Corn, Chicken Tacos, Nachos with Chicken
Placed an Uber eats call. Included VERY simple instructions for the restaurant to follow. Decided to call to be sure my order was prepared correctly. Upon calling the listed number I was greeted by a VERY non-friendly & difficult woman that was not even on-site at the restaurant. Too bad bc the food here is not bad but the service everytime I have gone or ordered is absolutely terrible.
Atmosphere: 1
Food: 3
Service: 1
Vitaly D
Order from here for delivery, often. The burritos are delicious and fresh. Awesome lunch spot.
Food: 5
J Narv
It’s a shame that the service is the absolute worse. I’ve had better at a fast food joint. However the food is great, so if you can deal with the attitude and non existent customer service you’ll
Atmosphere: 1
Food: 5
Service: 1
jennie colon
everytime i order a bowl they get everything wrong this is the 6th timw and to get it wrong when your already pricey is crazy definitely never ordering anymore from this
Food: 5
yakkhanadha
Today me and my friends went to this maxican restaurant, and we had our lunch today, first of all I have to say girl who works at front she was amazing, her name is Yeraldine, she did a great job today, explained what kind of food they got there and everything, oh my god we had so much foods, it was really delicious, we enjoyed lot, place is so clean and beautiful, you can here there music to, we had a good time there, thank you guys, I been going to this place so many times, but only for the delivery, today I had the opportunity to try your food ????❤️ keep it up, you guys are amazing
Love the food in this place - the owner are great food is prep in a timely fashion and always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Street Corn, Steak, Wings, Chips&Salsa, Chicken Tacos, Street Corn Nachos, Chips, Carne Asada
The short lady at the front desk has a BAD ATTIUDE, SHE IS VERY ARROGANT AND is racist toward all US Citizens. She treat also so bad all Uber Eats, Doordash, Grub hub and humiliates them. If in case an Uber Driver need to use the bathroom, they decline the use of the bathroom when they do bringing business with them. It is time to report this to NY State Complaint about discrimination's and racism in this place.Mexican do hate Americans and Puerto Rican! They treat them so bad. This short lady should get fire! Otherwise I see this business closing soon as there is a line of people complaining about this place how poor treatment, poor service and unhuman treatment towards others specially with Americans.This lady should be careful how she treat US Citizens, a complaint to Immigrant Agency she can loose her privilege that she has in this country and easily deportated to her country for only her attitude. She should think twice before treating others because she may not last here in this country. She will be gone soon!!!They don't have NO respect to the poor people who do DELIVERY FOR THEM and sacrifice time, energy, mileage, gas doing the job for them. Shame on them. Soon National TV Cameras may come here and they will all around the news.IF this people don't change or be remove from this place more problem to come including closing down this place,Oh and my mother was here who is a senior citizen and she was also treated so bad, so they don't even have no respect for older people some one have to do something about this!I'm considering reporting to Consumer Affairs Protection. In addition to business reputation on Trustpilot and all other site all over the internet.
Atmosphere: 1
Food: 1
Service: 1
These are not good people, honestly.Numerous times I've ordered from this place and the next thing I know I get an alert from the driver that they told him to cancel the order. So then I have to wait for DoorDash to reassign the order, it's ridiculous.Additionally, the food is poorly made. Like.. they're supposedly an authentic Mexican restaurant yet Chipotle actually tastes better than their bland food.Lastly, the few times I've actually been in the establishment itself I see them arguing with people and haggling with customers over things like extra sauce or extra cheese. The owners just don't seem like nice people.
Atmosphere: 1
Food: 1
Service: 1
Honestly, this place has been the closest place to an actual Mexican meal I can get to. The service, the staff, the atmosphere was A1. The drinks they served were truly delicious. The food was phenomenal. I couldn’t have eaten at a better taco spot. The ingredients were so fresh. You could’ve swore they got it straight from Mexico itself. The tacos weren’t dry and the tostadas were the best.Dietary restrictions: they were able to meet with allergy restrictions as per the customers request.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Grilled Chicken
They would not let my 8 year old use the restroom
My husband frequently eats here for lunch. He told me we had to come as a family. The food is PHENOMENAL! Authentic Mexican food. The husband and wife who owe this place are so attentive to details. They really take pride in their business and it shows! I told my husband we have to go back! I had the best mole enchiladas! Definitely a 5⭐️ ⭐️⭐️⭐️⭐️ restaurant!
Atmosphere: 5
Food: 5
Service: 5
Food is really good. The burritos are great size. The street corn taste So good. Staff is amazing Always cheerful and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada Fries, Guacamole, Steak, Chicken Tacos, Taco Fiesta 20 CT
Horrible restaurant. They don’t have the logistical capability to churn out orders but they leave their door dash and uber eat order system up and running even though they can’t even handle what they already have. I understand wanting to make money, and I don’t fault them for that. However, their business needs to understand that you’re worse off leaving the ‘incoming orders’ option online when you are already overwhelmed with other orders. A business is supposed to know when to shut off new incoming orders. You don’t just take 50+ orders at once when you have a staff of 5.As such they will cancel orders regularly. Because they feel like abusing the delivery drivers who pickup from there. Insisting that drivers cancel trips that they’ve already agreed to make, and then when they get there, if you have two orders and only one is ready, the crack management team at this joke of a restaurant will insist that you cancel the other delivery trip in order to satisfy the customer with a completed order. Essentially screwing over whomever ordered the second order.They have no clue what they’re doing and they try and manipulate delivery services in order to abuse the system so that it benefits them and not the drivers or the customers.You abuse the delivery system at the expense of both the customers and the delivery drivers.Asking delivery drivers to intentionally cancel orders that you took just because you don’t know how to manage the expectations of your customers regarding delivery times is unprofessional.Drivers lose opportunities when they cancel orders. Drivers get less trips when they do so.How about next time, either don’t leave your incoming order system on when you cannot handle the demand.ORHow about when a customer places and order and then calls asking where it is, try actually managing their expectations and telling them that there will be a wait time because you’re busy.It’s ridiculous that you people don’t comprehend how a 3rd party delivery business model actually works. You expect UberEats and DoorDash drivers who accept two pickups at your restaurant to cancel one order, thus screwing over another customer, and the driver, just because you can’t manage an unruly customer or logistically handle all of the orders you’re accepting.You also seem to think that delivery drivers are able to decide, when given two orders to be picked up at the same location, to deliver one and then come back for the other. Sadly that is not the way the system works. The system only reveals the address of the customer when both orders are fulfilled.Perhaps you should try using the driver app on a delivery platform so you can get a firm grasp on how the system works, instead of asking delivery drivers to basically screw over their own ratings because you are ignorant enough to think that a 3rd party delivery system is your own personal driver pool.As far as keeping the food. Guess what genius, there is literally zero way for a driver to deliver an order once it’s been cancelled because THE ADDRESS DOESNT GET SHOWN UNTIL BOTH ORDERS ARE CONFIRMED. Had you provided me with the address I would have made the delivery but you refused because you were bitter.You don’t know anything and you don’t care who you screw over, either your customers, or their delivery driver, because of your own ignorance of how a 3rd party delivery platform works and your inability to understand one of the basic rules of customer service. Managing expectations.By the way, Uber paid me for both orders and your restaurant is going to be investigated for manipulating the ordering system. Also, please feel free to call UberEats, they will explain to you that once an order is cancelled a driver is not provided with a delivery address. They also have a detailed account of what you tried to do because I already told them and they have ensured me that they will have a representative investigate this situation as to prevent you from abusing the system any further.Check their 1 star reviews on Yelp. This place does this a lot.
Atmosphere: 1
Food: 1
Service: 1
The worst! We ordered from here several times and order was always delayed , never on time and twice order was just cancelled ... save your time and money and try one of the other many Mexican places on the island that treat people and orders decently.
Atmosphere: 1
Food: 1
Service: 1
Authentic Mexican food, like abuelitas cooking. And the staff amazing.Parking: No worries there's parking for all.Wheelchair accessibility: Well leveled floor and easy access, no worries. The staff is so great they will help you in if any difficulty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada Fries, Carne Asada Quesadilla, Guacamole, Steak, Mexican Street Corn, Chicken Tacos, Nachos with Chicken
Restaurantji Recommends
Placed an Uber eats call. Included VERY simple instructions for the restaurant to follow. Decided to call to be sure my order was prepared correctly. Upon calling the listed number I was greeted by a VERY non-friendly & difficult woman that was not even on-site at the restaurant. Too bad bc the food here is not bad but the service everytime I have gone or ordered is absolutely terrible.
Atmosphere: 1
Food: 3
Service: 1
Order from here for delivery, often. The burritos are delicious and fresh. Awesome lunch spot.
Food: 5
It’s a shame that the service is the absolute worse. I’ve had better at a fast food joint. However the food is great, so if you can deal with the attitude and non existent customer service you’ll
Atmosphere: 1
Food: 5
Service: 1
everytime i order a bowl they get everything wrong this is the 6th timw and to get it wrong when your already pricey is crazy definitely never ordering anymore from this
Food: 5
Today me and my friends went to this maxican restaurant, and we had our lunch today, first of all I have to say girl who works at front she was amazing, her name is Yeraldine, she did a great job today, explained what kind of food they got there and everything, oh my god we had so much foods, it was really delicious, we enjoyed lot, place is so clean and beautiful, you can here there music to, we had a good time there, thank you guys, I been going to this place so many times, but only for the delivery, today I had the opportunity to try your food ????❤️ keep it up, you guys are amazing
Atmosphere: 4
Food: 4
Service: 4