Chipotle Mexican Grill

129 Marshall St, Syracuse
(315) 422-1904

Recent Reviews

Hank Barksdale

Great Service for Door Dash Delivery Friendly Staff good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito, Pollo Asado Burrito Bowl, Chicken Bowl

Lutfullo Qosymov

I am a regular customer of Chipotle, but I have never encountered such an attitude, not when you come to order, you are kicked out of the store from that very moment, I ask you to take action ? with respect, your former customer from today ?

Atmosphere: 1

Food: 1

Service: 1

Sanket Bhoir

Food was tasty.... It took a lot of time to take the food...the food delivery orders were not handled good creating chaos..

Atmosphere: 3

Food: 5

Service: 1

monica tubolino

ordered delivery. my bowl was half full, tons and tons of sour cream, veggies were missing and there was like no rice. tried calling but its all automated!!!! ridiculous

Food: 1

Kristi C

Went to pick-up a doordash order. Store was very busy but my wait was not long.

Service: 5

Recommended dishes: Chicken Bowl

Brian

Go early, otherwise they'll be out of multiple ingredients. Out of brown rice, out of black beans, guac is being reserved for Internet orders, and I think they were rationing what was left because they kinda drowned the burrito with cheese which may have been why it was so cold. Guy must have been overworked cause he seemed out of it. Nobody seemed happy to be there. Not the staff, not the dozens of people waiting. I think I'll only ever go to the location on Erie Blvd again.

Ajab Ali

The worse chipotle I’ve ever had in my life , rice too hard and uncooked, plus it was too salty , their food is jus awful !!! Highly recommend going somewhere else

Atmosphere: 1

Food: 1

Service: 1

tereyna ancira

theyll run out of items for food and not tell customers upon pick up. i live right around the corner so i went back to fix it and they said once theyre out, they dont refill their pans. i loved this location, but they just suck now.

Atmosphere: 1

Food: 1

Service: 1

Muhammed Abdel

Great staff during the

Service: 5

Recommended dishes: Chicken Burrito

Courtney Ellis

Service is very

Atmosphere: 1

Food: 1

Service: 1

Sutton Thomas

The place is just so poorly

Atmosphere: 2

Food: 2

Service: 2

Al C

Busy college location. Looked like a limited menu but they were super quick ... Food was fine.

Atmosphere: 3

Food: 4

Service: 5

Joe Thompson

Dirty tables. Salty chicken. Bad service and children bickering behind the counter. Do better

Atmosphere: 1

Food: 1

Service: 1

Brandon Higgins

Went in and got a bowl, but they were out of chicken and steak. I had no problem waiting the 5 minutes and even when they got finished they gave me amazing portions, and a free drink and chips and guac. Amazing customer service and they all are super nice! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bowl

Deleted Profile

this is hands down the worst chipotle I have been to. Multiple occasions pick up orders or deliveries are not ready when promised. The staff and management are rude and condescending when you present concerns to them as if you are being given free lunch from a cafeteria. It’s a shame this is the chipotle on doordash as opposed to the one in dewitt or clay that has WAY better customer service and food

Atmosphere: 1

Food: 2

Service: 1

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