As a nurse I’ve been to hundreds of Dunkin’s and I have never had a better experience since making this my regular before work spot. The staff are absolutely incredible and so genuinely personable and kind it’s amazing. My drink always being made perfectly and the positive attitude are often the only things that get me through a rough shift. I wish there was a better way to recognize my favorite Dunkin peoples but I hope whoever reads these gives those who work the closing shift here a shoutout!
The menu board was not up and the lady on the microphone was snippy and did not have any knowledge of what was or wasn't 86'd. Whoever took our order tried to force us to have skim milk instead of oat milk. Afterwards, Person working drive through tried to force us to leave without the drinks we paid for. Even then our sandwhiches came out with the wrong ingredients (one was supposed to have bacon but gave us turkey sausage instead). Never again. We had order #1618 at 12:04:56pm.
Atmosphere: 1
Food: 1
Service: 1
Ruddogge44
Great service! Decent food, and atmosphere you would expect.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
Ilonka Salisbury
Can always count on
Atmosphere: 5
Food: 5
Service: 5
Ruso Xene
My experiences at Dunkin have been incredibly frustrating. I've attempted to place orders there twice, and both times were utter disappointments. The service was abysmal – not only did I not receive my order, but there was also a complete lack of communication from their end. To make matters worse, when I attempted to contact the Dunkin location on Velasko Rd, they repeatedly ignored my calls, leaving me feeling as if they were actively avoiding providing service. This level of customer service is unacceptable and left me with a highly negative impression of Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns, Coolatta, Donuts, Egg and Cheese, Bagels
Tems Pinet
Best Dunkin’s I’ve been do jaelyn & divine think is their names are the sweetest people ever they made sure I got everything I needed ❤️
I went to this yesterday and they forgot my donut after they charged me for it,Chris 398219 the woman you had helping you at 5:44pm forgot my plain donut I wanted that...do better I still want my plain
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Donuts, Bagels
Joe Marotta
Went through drive through with a mobile order to be told no bread whatsoever because it’s all frozen still. And I had to refund a drink also because they were out of whip cream. Employees were short rude and didn’t even tell me about the whip cream until I came back after
I went there to get just a coolatta, lemonade, and a bagel and the worker named Jocelyn (hopefully I’m spelling her name correctly.) was absolutely amazing and a huge sweetheart. She literally made my day with how genuine and quick she was. She apologized multiple times despite me not being in a rush; because of the wait. She deserves a raise for how great she is with people :-)
Atmosphere: 5
Service: 5
Recommended dishes: Donuts
Beyonce wood
Food is good as always. Sandwiches were warm and not overcooked/burned. My coffee was just right. Loved the options in the menu to customize your order of coffee. I appreciate that they have lots of seating and a section with ground coffee to purchase.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Donuts
Mo D
Just a bunch of random people behind the counter that are walking around ignoring all the customers in line. Never again
Ed Howard
I have had very good experience with the kiosk. Chemistry is great, delivery of foodstuff is reliable and done right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese, Apple Fritter, Sandwich, Wake
Brandon B (Ikbob315)
The manager is what makes this place run smooth...everywhere DD I'm syracuse is literally ? compared to this dunkin...
Coffee was great ...
Atmosphere: 5
Food: 4
Service: 5
As a nurse I’ve been to hundreds of Dunkin’s and I have never had a better experience since making this my regular before work spot. The staff are absolutely incredible and so genuinely personable and kind it’s amazing. My drink always being made perfectly and the positive attitude are often the only things that get me through a rough shift. I wish there was a better way to recognize my favorite Dunkin peoples but I hope whoever reads these gives those who work the closing shift here a shoutout!
Atmosphere: 5
Food: 5
Service: 5
Always smiling and patient staff ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sandwich, Donuts, Everything Stuffed Bagel Minis
The menu board was not up and the lady on the microphone was snippy and did not have any knowledge of what was or wasn't 86'd. Whoever took our order tried to force us to have skim milk instead of oat milk. Afterwards, Person working drive through tried to force us to leave without the drinks we paid for. Even then our sandwhiches came out with the wrong ingredients (one was supposed to have bacon but gave us turkey sausage instead). Never again. We had order #1618 at 12:04:56pm.
Atmosphere: 1
Food: 1
Service: 1
Great service! Decent food, and atmosphere you would expect.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
Can always count on
Atmosphere: 5
Food: 5
Service: 5
My experiences at Dunkin have been incredibly frustrating. I've attempted to place orders there twice, and both times were utter disappointments. The service was abysmal – not only did I not receive my order, but there was also a complete lack of communication from their end. To make matters worse, when I attempted to contact the Dunkin location on Velasko Rd, they repeatedly ignored my calls, leaving me feeling as if they were actively avoiding providing service. This level of customer service is unacceptable and left me with a highly negative impression of Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns, Coolatta, Donuts, Egg and Cheese, Bagels
Best Dunkin’s I’ve been do jaelyn & divine think is their names are the sweetest people ever they made sure I got everything I needed ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Everything Stuffed Bagel Minis
I went to this yesterday and they forgot my donut after they charged me for it,Chris 398219 the woman you had helping you at 5:44pm forgot my plain donut I wanted that...do better I still want my plain
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Donuts, Bagels
Went through drive through with a mobile order to be told no bread whatsoever because it’s all frozen still. And I had to refund a drink also because they were out of whip cream. Employees were short rude and didn’t even tell me about the whip cream until I came back after
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went there to get just a coolatta, lemonade, and a bagel and the worker named Jocelyn (hopefully I’m spelling her name correctly.) was absolutely amazing and a huge sweetheart. She literally made my day with how genuine and quick she was. She apologized multiple times despite me not being in a rush; because of the wait. She deserves a raise for how great she is with people :-)
Atmosphere: 5
Service: 5
Recommended dishes: Donuts
Food is good as always. Sandwiches were warm and not overcooked/burned. My coffee was just right. Loved the options in the menu to customize your order of coffee. I appreciate that they have lots of seating and a section with ground coffee to purchase.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Donuts
Just a bunch of random people behind the counter that are walking around ignoring all the customers in line. Never again
I have had very good experience with the kiosk. Chemistry is great, delivery of foodstuff is reliable and done right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese, Apple Fritter, Sandwich, Wake
The manager is what makes this place run smooth...everywhere DD I'm syracuse is literally ? compared to this dunkin...
Atmosphere: 5
Food: 5
Service: 5