East Wok Restaurant

6382 Thompson Rd, Syracuse
(315) 431-9513

Recent Reviews

Melissa Hall

Tried to order online had an error with tje payment processing. Used the same card in store, no issue. Charged me more in the store than ordering online. Crab ragons was a fried shell with a pea size filling amount of filling. Do not waste your money.

Aaron Wilson

Food is going downhill. Shorting customers that have come here for years, ex. Peppersteak with onions and green peppers there is maybe 5 or 6 small pieces of steak and tons of onions with a few pieces of green pepper, and they are now loading the dish with more rice to skimp on the main entrée aka the meat, yet the price isn't reduced. Competitors are giving more meat portions for cheaper prices. When they start scamming customers with shady tactics and shorting them on what they pay for, its time to go! This has been a regular stop for me over the last 20 years but I think its time to give my business elsewhere!

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: General TSO's Chicken

jats rose

the worst service of my life. staff in a very bad

Service: 1

Jay S.

Meh. Sauce on both my wife's Sesame chicken and my General Tso's was sweet. Egg rolls okay. Rice was meh. I kinda expected better given other reviews on here. It wasn't bad, just standard.

Josh G.

All around, pretty great. But sometimes the rice can be hard. Always quick and with a good selection.Vegetarian options: You can substitute vegetables for any protein.Dietary restrictions: Let them know.Parking: It's a little strip with a couple food options next to them.Wheelchair accessibility: Not much more I can say other than it is.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Boneless Spare Ribs, Sesame Chicken, Crab Rangoon

Jessica Fisher

Awesome delivery. Fast, fresh, great quality food!

Food: 5

Service: 5

Keri Baldwin

The food here is delicious! You get a good amount of food for very reasonable prices and the staff is super friendly ? definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

christine bushnoe

Person taking my order was rude and kept interrupting me. Food was not very hot, and about one fourth of my chicken had no sauce on it.

Atmosphere: 2

Food: 2

Service: 1

Michaela VanAtta

Me and my bf were very skeptical ordering dinner at East Wok tonight due to the previous reviews about the food and the service. The parking lot was packed. When we entered, we were greeted by a male with a friendly smile and personality. When we got home with our food, the food looked so good and smelled amazing! The food was very fresh and delicious! We wanted seconds! We will definitely be back for more!!

Atmosphere: 5

Food: 5

Service: 5

Arthur Larrabee

THIS PLACE SUCKS. RUDE PEOPLE. THE SUBSTANCE THEY CALLED FOOD WAS BURNT AND LEATHERY. THE IMITATION CRAB WAS LIKE CHEWING ON A RUBBER

Atmosphere: 1

Food: 1

Service: 1

Stacey M

I just moved to the area and figured I'd give this place a try. Will definitely be my last time. Called to place my order and the person answering the phone was very rude and short. Pretty much said "what do you want?" and said it would be ready in 5 mins. I'm not sure how fresh food can be cooked that quickly. Needless to say it was NOT fresh. Chicken was hard as a rock (probably cooked hours prior and smothered in sesame sauce) and the rice had a weird burnt taste to it. Not impressed at all.

Atmosphere: 1

Food: 1

Service: 1

frenchy kent

THE BEST CHINESE DINE IN OR TAKE OUT IN SYRACUSE NY

Tania BeeC

One of my favorite places to get take out. The food is always fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sesame Chicken

Casey Thompson

Food was good at first. Chicken has a fishy taste and is dry. Also seems like egg rolls are old and greasy

OhItsLaz “OhItsLaz”

Every time I pickup food here, I feel like I’m being treated like a theif. They look at me funny, ask my last name to pickup my food.. I’ll never come back and I’ll go out of my way to tell people not to eat or order here. Staff is RUDE!

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