I have a severe gluten allergy, which I marked on the Uber Eats app, wrote in the order notes, and called the restaurant about directly after placing the order and my order was delivered with croutons. I have never had an issue with Original Grain before this, and when I called the woman who I spoke to was extremely rude and spoke to me with lots of attitude, despite this being a food safety issue. I am extremely disheartened with the treatment I received and urge no one else with a severe allergy to order from this establishment again.
Grand Master Jonny Sun
Wheelchair accessibility: Entrance is a little congestive on the side closest to the street across from the DGX. Seems to be most used entrance. The way the store is designed maybe easier to use the exit closest to the pick up for the food and drinks service area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado
D C.
What a great little spot! I arrived here on a random Thursday mid morning. It wasn't busy at all. Which I purposely waited mid morning for. When I walked in I was greeted right away. Everyone was polite and courteous. The menu has nice options for light healthy bites. Dairy free. Gluten free. Vegan. Very much appreciated. I ordered the eggman on gluten free bread to go. When I went to grab my order as it was ready and left out the door, I noticed allll the beverages that I guess I didn't see listed on the menu. Olli pop mainly (my favorite). If i was the business owner i would put those right up front. If i would have seen those when i walked in I probably would've bought two. When i arrived home. I opened my to go container. Everything looked delicious and tasted fresh. The one thing i was surprised and would have asked for was the bread to be toasted. I do not like having mashed avocado on a slice of plain bread. I'm a beige betty who likes her avocado toast. Overall, the experience is not one to keep me away. I will surely be back to try more things on the menu.
Shailja Gaur
For veggie options adding tofu to the bowls would be great!
Atmosphere: 5
Food: 4
Service: 4
Erik Brewer
Mimi made us two great bowls - the southwestern and the "Rad Thai", and both were excellent! Service and food were top-notch. I also appreciated the rad decor: skateboards, cassette decks, and excellent background music!
Atmosphere: 4
Food: 5
Service: 5
Nick M.
Moving back to Syracuse I was nervous about finding a good healthy spot with a trendy vibe in the original grain checks all the boxes perfectly. I strongly suggest the smoothies the specials and the breakfast sandwich at any point of the day. The owners a great guy and cares a lot about his business I encourage anyone to give it a shot!
Zac
Both dishes ordered tasted good and were of a good portion. However the way they set it up to order food is weird - there are two different register areas that apparently are for ordering different things on their menu, but you can order some items in more than one place and other things you can't - it's not straightforward or clearly explained. Music seemed unnecessarily loud...
Atmosphere: 3
Food: 4
Service: 3
Catherine Farrell
I’ve been going here for years. The food is always amazing but the quality of service has gone downhill within the past year. However, Mimi is the best! Love her and love seeing her when I come in.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: PB J Smoothie Bowl
Evelyn Fay
Great spot to grab a bite of food! Between my party of people, we got two smoothie bowls, one smoothie, and the bacon chicken ranch wrap. All of them tasted delicious and the service was quick. Definitely recommend for a lunch spot downtown!
Atmosphere: 5
Food: 5
Service: 5
Shamoy Baker
Amazing food and great Staff! Music is great! Special thank you to Mimi for helping with my order ⭐️⭐️⭐️⭐️⭐️
Visiting from out of town, went in for a late lunch. One of the few places open at 3 in the afternoon (yay!), and food well exceeded expectations.
Elizabeth Ogata
Wish I lived nearby to make this place my regular go to! The flavors and freshness of the kale yeah bowl was perfection. The welcoming and warm service are a rare gem. So glad I found this place!Kid-friendliness: Absolute BEST kid-friendly service! Mimi blew me away with how thoughtfully she made a delicious kid sandwich that my picky 4yo devoured with a smile. So warm and kind!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale Chicken Bowl
Sara
This is my go-to lunch spot when I’m in or passing through Syracuse. I’m bummed the Rochester location closed. Lots of gluten-free, dairy-free and vegetarian options, and easy to customize the menu for dietary restrictions in general.Vegetarian options: Some vegetarian menu items already on the menu and other menu items that are easily customizable to make vegetarian.Dietary restrictions: Menu is easily customizable for gluten free, dairy free and other dietary restrictions. I’ve asked about specific ingredients being in their sauces before and they’ve been able to easily look this up for me.
Atmosphere: 5
Food: 5
Service: 5
Christine E.
I was in Syracuse tonight dropping my kids at the movies and I wanted something new, healthy and delicious and I found this place and absolutely loved it! I got the Salmon poke bowl and mocha rush smoothie. The prices are fair for the quality and amount you get:) the service was super friendly and fast. The ambience was chill and had lots of neat skater decor. There is a public bathroom as well that is available and very clean. Highly recommend and will come again:)
I have a severe gluten allergy, which I marked on the Uber Eats app, wrote in the order notes, and called the restaurant about directly after placing the order and my order was delivered with croutons. I have never had an issue with Original Grain before this, and when I called the woman who I spoke to was extremely rude and spoke to me with lots of attitude, despite this being a food safety issue. I am extremely disheartened with the treatment I received and urge no one else with a severe allergy to order from this establishment again.
Wheelchair accessibility: Entrance is a little congestive on the side closest to the street across from the DGX. Seems to be most used entrance. The way the store is designed maybe easier to use the exit closest to the pick up for the food and drinks service area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado
What a great little spot! I arrived here on a random Thursday mid morning. It wasn't busy at all. Which I purposely waited mid morning for. When I walked in I was greeted right away. Everyone was polite and courteous. The menu has nice options for light healthy bites. Dairy free. Gluten free. Vegan. Very much appreciated. I ordered the eggman on gluten free bread to go. When I went to grab my order as it was ready and left out the door, I noticed allll the beverages that I guess I didn't see listed on the menu. Olli pop mainly (my favorite). If i was the business owner i would put those right up front. If i would have seen those when i walked in I probably would've bought two. When i arrived home. I opened my to go container. Everything looked delicious and tasted fresh. The one thing i was surprised and would have asked for was the bread to be toasted. I do not like having mashed avocado on a slice of plain bread. I'm a beige betty who likes her avocado toast. Overall, the experience is not one to keep me away. I will surely be back to try more things on the menu.
For veggie options adding tofu to the bowls would be great!
Atmosphere: 5
Food: 4
Service: 4
Mimi made us two great bowls - the southwestern and the "Rad Thai", and both were excellent! Service and food were top-notch. I also appreciated the rad decor: skateboards, cassette decks, and excellent background music!
Atmosphere: 4
Food: 5
Service: 5
Moving back to Syracuse I was nervous about finding a good healthy spot with a trendy vibe in the original grain checks all the boxes perfectly. I strongly suggest the smoothies the specials and the breakfast sandwich at any point of the day. The owners a great guy and cares a lot about his business I encourage anyone to give it a shot!
Both dishes ordered tasted good and were of a good portion. However the way they set it up to order food is weird - there are two different register areas that apparently are for ordering different things on their menu, but you can order some items in more than one place and other things you can't - it's not straightforward or clearly explained. Music seemed unnecessarily loud...
Atmosphere: 3
Food: 4
Service: 3
I’ve been going here for years. The food is always amazing but the quality of service has gone downhill within the past year. However, Mimi is the best! Love her and love seeing her when I come in.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: PB J Smoothie Bowl
Great spot to grab a bite of food! Between my party of people, we got two smoothie bowls, one smoothie, and the bacon chicken ranch wrap. All of them tasted delicious and the service was quick. Definitely recommend for a lunch spot downtown!
Atmosphere: 5
Food: 5
Service: 5
Amazing food and great Staff! Music is great! Special thank you to Mimi for helping with my order ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale, Avocado
Restaurantji Recommends
The protein size is so miniscule for the price
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Salmon Poke
Visiting from out of town, went in for a late lunch. One of the few places open at 3 in the afternoon (yay!), and food well exceeded expectations.
Wish I lived nearby to make this place my regular go to! The flavors and freshness of the kale yeah bowl was perfection. The welcoming and warm service are a rare gem. So glad I found this place!Kid-friendliness: Absolute BEST kid-friendly service! Mimi blew me away with how thoughtfully she made a delicious kid sandwich that my picky 4yo devoured with a smile. So warm and kind!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale Chicken Bowl
This is my go-to lunch spot when I’m in or passing through Syracuse. I’m bummed the Rochester location closed. Lots of gluten-free, dairy-free and vegetarian options, and easy to customize the menu for dietary restrictions in general.Vegetarian options: Some vegetarian menu items already on the menu and other menu items that are easily customizable to make vegetarian.Dietary restrictions: Menu is easily customizable for gluten free, dairy free and other dietary restrictions. I’ve asked about specific ingredients being in their sauces before and they’ve been able to easily look this up for me.
Atmosphere: 5
Food: 5
Service: 5
I was in Syracuse tonight dropping my kids at the movies and I wanted something new, healthy and delicious and I found this place and absolutely loved it! I got the Salmon poke bowl and mocha rush smoothie. The prices are fair for the quality and amount you get:) the service was super friendly and fast. The ambience was chill and had lots of neat skater decor. There is a public bathroom as well that is available and very clean. Highly recommend and will come again:)