As great as it has always been. Broccoli was Awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NY Strip Steak Dinner, Petite Filet Mignon 7oz
Stephen McGahey
As greeted rudely at the door. Waited forever for service. Waited even longer once we were seated. Food took forever. Multiples orders were wrong. I ordered a prime rib medium rare and got an end cut that had zero pink. I was told my meal would be free but I was charged for it and my dispute was denied by the restaurant. It has almost been a year and I still haven't seen the money that I told would be coming back. The worst experience that I have ever had at a restaurant and will never be back. Hopefully I see the $225 I am owed at some point!
Atmosphere: 1
Food: 1
Service: 1
Adam Wickert
First and foremost I want to establish that this was my first visit to this establishment. I absolutely loved the rustic atmosphere. However, the service was mediocre and the food was subpar and overpriced.I ordered a 16oz ribeye med-well and it took 30 min to get to us. It was raw. Not rare, raw. I sent the steak back and they put the same steak back on the grill. I don’t know what they did but the steak came back burnt to a crisp and tasted of charcoal. Thought maybe 3rd times the charm, wrong. Got a med-rare steak. Took that home and will cook it myself.I was not charged for the rare steak but I was for the second steak. I do not believe after waiting over an hour to eat my steak and having 3 failed attempts at cooking to med-well that I should have to pay for that $50 steak. That is a personal opinion and one that most restaurants share. In the end, I ate a potato and my wife her overpriced scallop and risotto dish and it cost me $120. I will not be returning to this establishment.
Atmosphere: 5
Food: 2
Service: 3
Ivey
Absolutely love the ambiance and atmosphere of this establishment! This first time I went was for my 32nd birthday I ordered the grilled chicken and tiger shrimp pasta in a white wine sauce, terrible and an outstanding lobster tail, my spouse ordered the Filet Mignon and lobster tail which was superb. The second was for my 33rd birthday I ordered grilled Faroe Island salmon which was disappointing to say the least. So we'll just stick with the steak and lobster.
Atmosphere: 5
Food: 4
Service: 4
William Snyder
Get there early and sit by the fire for drinks before dinner.
Atmosphere: 5
Food: 5
Service: 5
Michelle C
Our surf and turf was amazing. We had 3 different individuals waiting on us. Very good service and delicious food.
Atmosphere: 4
Food: 5
Service: 5
Chris Rowe
Great atmosphere. Our small group sat at the open fire pit and enjoyed couple appetizers and drinks on a Thurs
Atmosphere: 5
Food: 4
Service: 4
Carol M.
My familys go-to spot for new years eve. This place knows how to cook steak and they never miss a beat with service!
Jack
Great place overall. Would rate 5/5 but the steak lacked a ting bit of char that I like. It's a personal thing overall great place.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mashed Potatoes
Smart R.
Honestly I have no idea why anyone goes here. If it were conveniently located I guess I could see stopping for an overpriced cocktail, but driving to shoppingtown for it? Ten years ago they served me a gross glass of wine with dinner and tried to make it out like I was a wine noob for not wanting a half inch of sediment in my glass. I swore I'd never go back. Recently my wife made plans with her family to go there and convinced me to at least try it - it had been a decade after all. I got a porter at the bar - $8.00 before tax and tip, small mug. Nowhere near a pint. Beer was ok. Not epic, but a good representation of the style. When it was time to eat, I didn't realize we were eating in the bar and wandered through the restaurant, which had about four tables occupied at 6pm on a Friday. Uh oh. I got back to the bar, sat with my party, and waited over ten minutes for someone to stop by the table. You don't have all day, so I will have to summarize all the reasons I will never go back. Service: visited twice, forgot side of butter and never came back. No water refills. Had to leave table and tap a waiters shoulder to get check after waiting much too long (total time from sitting down was one hour twenty minutes, with no desserts or cocktail orders). Food: meh. Fish and chips was not awful. Fries were weird dry consistency, only like eight of them (they were big at least, more like wedges). I would not have served them to guests. Fish was ok but only two tiny pieces the size of a gortons square. TWENTY SIX DOLLARS. I would have enjoyed a filet-o-fish with fries at McDonald's more, and it would have been substantially less than twenty six dollars. Ambiance: there is a cool fireplace that was not lit and looked kind of sad. Too dark. Good side, no loud music to drown out conversation, I appreciate that. Nobody i ate with reported liking their food beyond "it was ok I guess", including a diner who never even got a chance to ask for her side of butter again because the waiter never came back. This was a BAD experience in terms of food and service, especially considering the eye-popping prices they charge as if they were competent at both of those things. I'm embarrassed I let my wife talk me into it, don't make the same mistake yourself!! Syracuse has good restaurants, dont overlook them for this dusty, sad relic. If you are near shoppingtown, the chilis franchise has better food, and much better service and prices, that's how bad S&S is. Do not go, even if your wife says so. Fool me once, shame on you. Fool me twice, I will take to yelp and warn people.
Food was very late. Over cooked steak. Fries cold and rubbery. Never
Atmosphere: 4
Food: 1
Service: 1
Sharon Elmer
We sat by the fireplace tonight. We had Flatbread pizza with cheese and sauce, salmon with acorn squash and jasmine rice. We also had a bottle of LaPlaya. Everything was cooked perfectly. The service was good and the staff very helpful l.
Atmosphere: 5
Food: 5
Service: 5
Richard T.
Really has sadly gone downhill . Condescending staff and the food has been awful for a long time . I guess if I want a steak and not an attitude I'll go to Texas Roadhouse
Joe
Very rude when asking for a table for 7 claimed there was no seats available when the place was
Atmosphere: 1
Food: 1
Service: 1
Alfred L.
Always a great place to eat especially next to a warm fire with good food! Our servers were very attentive and quick with any requests.
As great as it has always been. Broccoli was Awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NY Strip Steak Dinner, Petite Filet Mignon 7oz
As greeted rudely at the door. Waited forever for service. Waited even longer once we were seated. Food took forever. Multiples orders were wrong. I ordered a prime rib medium rare and got an end cut that had zero pink. I was told my meal would be free but I was charged for it and my dispute was denied by the restaurant. It has almost been a year and I still haven't seen the money that I told would be coming back. The worst experience that I have ever had at a restaurant and will never be back. Hopefully I see the $225 I am owed at some point!
Atmosphere: 1
Food: 1
Service: 1
First and foremost I want to establish that this was my first visit to this establishment. I absolutely loved the rustic atmosphere. However, the service was mediocre and the food was subpar and overpriced.I ordered a 16oz ribeye med-well and it took 30 min to get to us. It was raw. Not rare, raw. I sent the steak back and they put the same steak back on the grill. I don’t know what they did but the steak came back burnt to a crisp and tasted of charcoal. Thought maybe 3rd times the charm, wrong. Got a med-rare steak. Took that home and will cook it myself.I was not charged for the rare steak but I was for the second steak. I do not believe after waiting over an hour to eat my steak and having 3 failed attempts at cooking to med-well that I should have to pay for that $50 steak. That is a personal opinion and one that most restaurants share. In the end, I ate a potato and my wife her overpriced scallop and risotto dish and it cost me $120. I will not be returning to this establishment.
Atmosphere: 5
Food: 2
Service: 3
Absolutely love the ambiance and atmosphere of this establishment! This first time I went was for my 32nd birthday I ordered the grilled chicken and tiger shrimp pasta in a white wine sauce, terrible and an outstanding lobster tail, my spouse ordered the Filet Mignon and lobster tail which was superb. The second was for my 33rd birthday I ordered grilled Faroe Island salmon which was disappointing to say the least. So we'll just stick with the steak and lobster.
Atmosphere: 5
Food: 4
Service: 4
Get there early and sit by the fire for drinks before dinner.
Atmosphere: 5
Food: 5
Service: 5
Our surf and turf was amazing. We had 3 different individuals waiting on us. Very good service and delicious food.
Atmosphere: 4
Food: 5
Service: 5
Great atmosphere. Our small group sat at the open fire pit and enjoyed couple appetizers and drinks on a Thurs
Atmosphere: 5
Food: 4
Service: 4
My familys go-to spot for new years eve. This place knows how to cook steak and they never miss a beat with service!
Great place overall. Would rate 5/5 but the steak lacked a ting bit of char that I like. It's a personal thing overall great place.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mashed Potatoes
Honestly I have no idea why anyone goes here. If it were conveniently located I guess I could see stopping for an overpriced cocktail, but driving to shoppingtown for it? Ten years ago they served me a gross glass of wine with dinner and tried to make it out like I was a wine noob for not wanting a half inch of sediment in my glass. I swore I'd never go back. Recently my wife made plans with her family to go there and convinced me to at least try it - it had been a decade after all. I got a porter at the bar - $8.00 before tax and tip, small mug. Nowhere near a pint. Beer was ok. Not epic, but a good representation of the style. When it was time to eat, I didn't realize we were eating in the bar and wandered through the restaurant, which had about four tables occupied at 6pm on a Friday. Uh oh. I got back to the bar, sat with my party, and waited over ten minutes for someone to stop by the table. You don't have all day, so I will have to summarize all the reasons I will never go back. Service: visited twice, forgot side of butter and never came back. No water refills. Had to leave table and tap a waiters shoulder to get check after waiting much too long (total time from sitting down was one hour twenty minutes, with no desserts or cocktail orders). Food: meh. Fish and chips was not awful. Fries were weird dry consistency, only like eight of them (they were big at least, more like wedges). I would not have served them to guests. Fish was ok but only two tiny pieces the size of a gortons square. TWENTY SIX DOLLARS. I would have enjoyed a filet-o-fish with fries at McDonald's more, and it would have been substantially less than twenty six dollars. Ambiance: there is a cool fireplace that was not lit and looked kind of sad. Too dark. Good side, no loud music to drown out conversation, I appreciate that. Nobody i ate with reported liking their food beyond "it was ok I guess", including a diner who never even got a chance to ask for her side of butter again because the waiter never came back. This was a BAD experience in terms of food and service, especially considering the eye-popping prices they charge as if they were competent at both of those things. I'm embarrassed I let my wife talk me into it, don't make the same mistake yourself!! Syracuse has good restaurants, dont overlook them for this dusty, sad relic. If you are near shoppingtown, the chilis franchise has better food, and much better service and prices, that's how bad S&S is. Do not go, even if your wife says so. Fool me once, shame on you. Fool me twice, I will take to yelp and warn people.
Restaurantji Recommends
Food was very late. Over cooked steak. Fries cold and rubbery. Never
Atmosphere: 4
Food: 1
Service: 1
We sat by the fireplace tonight. We had Flatbread pizza with cheese and sauce, salmon with acorn squash and jasmine rice. We also had a bottle of LaPlaya. Everything was cooked perfectly. The service was good and the staff very helpful l.
Atmosphere: 5
Food: 5
Service: 5
Really has sadly gone downhill . Condescending staff and the food has been awful for a long time . I guess if I want a steak and not an attitude I'll go to Texas Roadhouse
Very rude when asking for a table for 7 claimed there was no seats available when the place was
Atmosphere: 1
Food: 1
Service: 1
Always a great place to eat especially next to a warm fire with good food! Our servers were very attentive and quick with any requests.