Sonic Drive-In

3808 Brewerton Rd, North Syracuse
(315) 870-9458

Recent Reviews

Thomas A. George

Inside was locked and took a long time for anyone to take my order.

Atmosphere: 1

Food: 1

Service: 1

charles richards

waited over 10 minutes at the drive through speaker then drove up to place our order only to be told we had to drive back around and place it only to have them mess it up

DOOMspork

Ordered online went to an outside booth for pick up could hear someone mumbling from the next booth turns out the idiots inside were trying to tell me to go through the drive-thru for pick up I found that out because we were there for like 20 minutes I keyed the call button and she screamed at me from the booth I was in went through the drive-thru told them we had a mobile order and was told to pull ahead get to the window and was told they didn't have my order and to cancel it we were like we already paid for some reason they thought it was a doordash order no clue where that idea came from they were amazingly rude to us we were there over 40 minutes before we got our food asked for the number for corporate and they said look it up....never ever eating at sonic again.

Atmosphere: 1

Food: 3

Service: 1

Jared Picker

There was only one person there, got the order wrong, didn’t bother to fix it.

Service: 1

Colin Wood (mewoodboy)

Closed at 8pm

Edward Willingham

Just service suck people was rude and

Atmosphere: 1

Food: 1

Service: 1

n fik

So happy to have found it open over Easter weekend. Food was hot and fresh, and drive thru attendant was friendly too. No complaints :)

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Burger, Fries

Mickenzie Bulster

Half my food was wrong and hard which is gross and my drinks were warm watered down with NO ICE????? You would think if they were out of ice they would tell you when ordering? Do not recommend this sonic or the other one in this area either they both suck.

Atmosphere: 1

Food: 1

Service: 1

Erslan Shah

absolutely garbage customer service. didn’t even get greeted at upon coming to the drive thru. she was rude saying “what do you want” i asked for a shake she said we don’t got that, then why is it being displayed on the menu?? and then i asked for the m&m frozen zone and she said we don’t got that, just being lazy and didn’t want to do her job.

Atmosphere: 1

Food: 1

Service: 1

Camerynn Bleskoski

We all know the workers are icky and this place is slow as

Atmosphere: 1

Food: 2

Service: 1

Edward W.

Closing down shop almost two hours early, buns were burnt, order wasn't complete still waiting on customer service for a

Atmosphere: 1

Food: 1

Service: 2

Greg Sanders

Service was great but the food should have never left the window but $65 worth of food majority of it was cooked in the fryer tenders mozzarella sticks tater tots and it was all terrible super bitter, tried to eat it but was si bad like silly bad, threw it away I work in the food industry and I know when oil is bad or burnt in that oil was beyond usable should have never been used and should have never been served food out of it and we had family come over and went out of our way because they wanted to try Sonics and drove all the way back 20 minutes from the location absolutely horrible

Atmosphere: 3

Service: 5

Lynnore Fetyko

Every wait in line every time I come here is at least 15 minutes to a half an hour. Why do I keep giving them a chance!

Food: 3

Service: 1

Kaeleigh

I was hopeful this Sonic was going to have better service than the one on Erie Blvd but it is just as terrible. There is no point in ordering through the Sonic app because when you arrive at your stall they don’t bring the food out. You have to hit the red button for them to tell you “drive-thru only”. When you pull up to the drive thru ordering, you have to wait 5 minutes until someone even acknowledges that you’re there waiting. Then you have to wait another 10 plus minutes for a simple drink. The service is painstakingly slow, the employees’ attitudes are not welcoming or nice, and ultimately it’s not worth stopping.

Atmosphere: 1

Food: 3

Service: 1

Jess Sibert

This Sonic has the most rude and unprofessional fast food workers I’ve ever encountered. Do yourself a favor and go somewhere else. I waited a very long time and then was yelled at because I asked for them to actually make what I ordered. I will never be coming back here.

Atmosphere: 1

Food: 1

Service: 1

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