Worst customer service I have experienced in a long time. I visited here on two different occasions and on both occasions I stood at the counter while employees walked past me without any acknowledgment whatsoever understanding that they are busy but stood several minutes before I was waited on. Want somebody was ready to take my order they didn't say hello it didn't say thank you they acted like it was a chore serving me. Most likely will be the last time I enter this building
Service: 1
Cho Zin
There breakfast sandwiches taste like chemicals, and usually come out burnt.
Atmosphere: 1
Food: 1
Service: 2
Jean Ann Moale
A quick stop during road trip to this small store. Coffee roll was very large and tasty. Other donuts looked nice, including the spider donut made for Halloween season.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts
Charles Lewis
I had a great experience...
Atmosphere: 4
Food: 4
Service: 5
Skyler Harrington
This is the only Dunkin’ Donuts that makes my coffee perfect every time.
Atmosphere: 5
Food: 5
Service: 5
Tracey P.
It’s Dunkin, some are better than others and this is one of them. Staff works hard.
Food: 4
Service: 3
Tracey Penk-Masucci
It’s Dunkin, some are better than others and this is one of them. Staff works hard.
Food: 4
Service: 3
Niki Patel
Save yourself the time, money, and frustration. They will mess up your order and then blame you for it, which makes no sense. I ordered a bagel and the cream cheese on it did not even look like cream cheese and when I tasted it, it had gone bad. The employees are nice but the manager is the rudest. Would rather drive a few extra miles someplace else than waste my energy with them.
Atmosphere: 1
Food: 1
Service: 1
Tammy Veretto-Stager
The food is pretty good, but their coffee & frozen drinks are the best! It can be a bit pricey (at least to me, anyway), but if you download the app, they have awesome rewards/offers, making it much more affordable!Every time I've been there, it's been super busy, so I recommend using the drive-thru if possible. The crew is incredibly hard-working, but they tend to prioritize drive-thru orders. So if you do walk in, I'd suggest ordering ahead through the app. Otherwise, you can expect to be waiting around for a while.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Sausage Egg and Cheese
Vance 814
Good luck turning around in the parking lot. No parking spaces were available in back and I got trapped by another car in the drive thru. Couldn’t get around the turn in the drive thru due to a snowbank on the curb and the angle of of the truck in front of me. Had to wait 15 minutes in the same spot before I could get around.
Didn't have any donuts which caused my doordash customer to get angry, because they already paid for them.
Richard H.
Yeah, it could have been better. The potato hash browns were hard, the black pepper was ok, could have been fresher and the latte was luke warm. They DID get me through without drama though :). So we are going in the right direction. Oh and the cute lady at the window did give me a blank Dunkin card so I could transfer my lost Dunkin gift card to it. That was sweet!
Brooke Pratico
Today was the absolute worst Dunkn experience ever. Spent $60 or so bucks. Ordered two extra things by accident, they wouldn’t let me change it, sub it, refund a little, or all of it. Totally sucked. Manager was not helpful at all and showed zero empathy.
C Raymond
Terrible staff. Messes up orders every time.
Derek Klein
Get the Peanut Butter Cup coffee while it's available. You'll lose a foot, but it will be so worth it!
Worst customer service I have experienced in a long time. I visited here on two different occasions and on both occasions I stood at the counter while employees walked past me without any acknowledgment whatsoever understanding that they are busy but stood several minutes before I was waited on. Want somebody was ready to take my order they didn't say hello it didn't say thank you they acted like it was a chore serving me. Most likely will be the last time I enter this building
Service: 1
There breakfast sandwiches taste like chemicals, and usually come out burnt.
Atmosphere: 1
Food: 1
Service: 2
A quick stop during road trip to this small store. Coffee roll was very large and tasty. Other donuts looked nice, including the spider donut made for Halloween season.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts
I had a great experience...
Atmosphere: 4
Food: 4
Service: 5
This is the only Dunkin’ Donuts that makes my coffee perfect every time.
Atmosphere: 5
Food: 5
Service: 5
It’s Dunkin, some are better than others and this is one of them. Staff works hard.
Food: 4
Service: 3
It’s Dunkin, some are better than others and this is one of them. Staff works hard.
Food: 4
Service: 3
Save yourself the time, money, and frustration. They will mess up your order and then blame you for it, which makes no sense. I ordered a bagel and the cream cheese on it did not even look like cream cheese and when I tasted it, it had gone bad. The employees are nice but the manager is the rudest. Would rather drive a few extra miles someplace else than waste my energy with them.
Atmosphere: 1
Food: 1
Service: 1
The food is pretty good, but their coffee & frozen drinks are the best! It can be a bit pricey (at least to me, anyway), but if you download the app, they have awesome rewards/offers, making it much more affordable!Every time I've been there, it's been super busy, so I recommend using the drive-thru if possible. The crew is incredibly hard-working, but they tend to prioritize drive-thru orders. So if you do walk in, I'd suggest ordering ahead through the app. Otherwise, you can expect to be waiting around for a while.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Sausage Egg and Cheese
Good luck turning around in the parking lot. No parking spaces were available in back and I got trapped by another car in the drive thru. Couldn’t get around the turn in the drive thru due to a snowbank on the curb and the angle of of the truck in front of me. Had to wait 15 minutes in the same spot before I could get around.
Restaurantji Recommends
Didn't have any donuts which caused my doordash customer to get angry, because they already paid for them.
Yeah, it could have been better. The potato hash browns were hard, the black pepper was ok, could have been fresher and the latte was luke warm. They DID get me through without drama though :). So we are going in the right direction. Oh and the cute lady at the window did give me a blank Dunkin card so I could transfer my lost Dunkin gift card to it. That was sweet!
Today was the absolute worst Dunkn experience ever. Spent $60 or so bucks. Ordered two extra things by accident, they wouldn’t let me change it, sub it, refund a little, or all of it. Totally sucked. Manager was not helpful at all and showed zero empathy.
Terrible staff. Messes up orders every time.
Get the Peanut Butter Cup coffee while it's available. You'll lose a foot, but it will be so worth it!
Food: 5
Service: 5