Wendy's

77 Vandenburgh Ave, Troy
(518) 266-9822

Recent Reviews

Linda J Derrico

Lately I've been coming here instead of the other 2 big burger restaurants because frankly Wendy's is better n their fish sandwich is really ?

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: French Fries, Honey Butter Biscuit, Apple Pecan Chicken Salad

Celzon

Awesome fresh food 15 mins. Before closing thank

Atmosphere: 5

Food: 5

Service: 5

عبدالله العماش

A well-known company. Today, I visited this branch to receive a food order. I keep witnessing the kindness of the beautiful town, especially the dedication of the work team, represented by Kris. Even though the system was not available, he worked hard to serve the customers with all good spirit. Thank you so much ?

Atmosphere: 5

Food: 5

Service: 5

Vaped and Confused

Clean restaurant, good service, fresh hot and crispy fries and yummy food!

Atmosphere: 5

Food: 5

Service: 5

Jack R

It’s honestly not too bad just Wendy’s is getting way too expensive compared to other restaurantsVegetarian options: You can change about anything for just vegetablesDietary restrictions: A lot of healthier for fast food optionsParking: Parking surrounds the entire buildingKid-friendliness: Nice and quiet restaurantWheelchair accessibility: Ramp is right next to the door

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Apple Pecan

Inayah Gabbiano

Terrible customer service. When I went, no one was available to take my order. The worker directed me to the automated ordering machine. I placed my order for a cold brew coffee. Then I waited forever to get my order. The worker approached me and caught an attitude saying to me I TOLD YOU TO USE THE MACHINE TO ORDER. I was like what are you fxcking talking about. I placed my order 15 mins ago. It was at that point, she finally checked the receipt tape, and then she made my iced coffee. This location has really gone downhill since years past. Nobody seems happy to work.

Atmosphere: 1

Food: 4

Service: 1

Denise Russo

Friendly staff. Very clean restaurant. The food was very fresh, hot and tasty.

Atmosphere: 5

Food: 5

Service: 5

Kevin Ellis

Quiet, not very busy.

Atmosphere: 4

Food: 3

Service: 4

Laura Spencer

Parking Lot ~ Dodge Hole ~ Maintenance Please!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts

cory hanson

Tryed calling and calling and calling beacuse when I order they fill the cup to the top with ice and I needed something else, but since door dash don’t have the option to do instructions I tryed calling it rang for over 30 min and I know they weren’t busy cuz the dasher told me so I would give zero stars will not be ordering no more thanks for ruining my night

Atmosphere: 1

Food: 1

Service: 1

Jeannie Thrasher

I ordered the pretzel baconator meal & they got it wrong. Mixed up the ordered in drive thru. Long wait. Unfriendly

Atmosphere: 1

Food: 3

Service: 1

Danielle Haase

On Dec 17 well rather the 16 between the location And the mobile app they have basically Stolen $38. One they being the store admitted to changing their own hours and not updating corporate or Google. So the app let me place and order thinking they are open until 2am. Wrong. Then the next morning it says my order would be done by 10:15 to be delivered and the first door dash person went, it wasn't done they picked up someone else fast and delivered it. Went to try again got fed up transferred it to a new driver. Then that seemed to add another 15+ mins so I went to call the driver to ask what was going on. Suddenly w/o warning my order that was PAID for had been cancelled. I called took me over a day to find a way to get Anyone to even get a hold of finally did was told by door dash people they would refund it. It would take 7 business days to get it back.. still haven't seen it. Talked finally to the mobile app people was told that I have to call door dash again they don't do refunds even though it's their fault. Also was given the run around via email

Atmosphere: 1

Food: 1

Service: 1

DJ RIVALDOTJ77

Fast service fresh

Atmosphere: 5

Food: 5

Service: 5

Anthony Sanders

Walked inside to place an order, even with employees at the counter I was forced to use the ordering machine. Tried to add items to my sandwich and the machine wouldn’t let me so when I spoke to the manager about this issue and asked if she could just take my order at the counter she refused. The manager was extremely rude and told me to leave her store! Will never return due to the poor conduct of this manager and the way the store is being managed!

Atmosphere: 1

Food: 1

Service: 1

Cathy Hawkins

So fast food is what it is. But the staff seemed inexperienced. The food took a bit longer than it probably should have, and while I was there I saw them correct 2 other orders that had gone out before we got there. Then on top of that the cashier/manager? (She was taking the orders and ringing out people but she was also handling the problems) complained to another customer about her kitchen staff using racist terms. ("These Mexicans are useless" or words to that effect. But she was very clear about saying they were Mexican in a perjorative way.)

Atmosphere: 3

Food: 3

Service: 1

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