Can’t imagine getting less bang for your buck. It’s cafeteria food masquerading as upscale. Except for the disappointing portions, their fried foods are fine. Wouldn’t recommend ordering anything else. It’s also amazing how disappointing the service has been at each visit. The lack of enthusiasm must come from the top down.
Atmosphere: 4
Food: 2
Service: 1
Stephanie Lindfield
Came here for dinner with my husband and daughter. First off waitress doesn’t smile and acts like she’d rather be anywhere but here- maybe she’s having a bad day or maybe that’s just her. Food- sucked, should have just made my own dinner. We got kids Mac n cheese for my daughter- it was legit Kraft in which we don’t even serve to her at home let alone pay $10 for…wasn’t even warm. My grilled chicken sandwich was pathetic. Mozz sticks were prob the best out of our whole dinner for $78.
Atmosphere: 4
Food: 1
Service: 2
Howard Miner
My brother in-law and igo to the 72 grill before hockey ? games, we travel from Syracuse.Just wish we had a 72 grill in Syracuse.Always perfect ? perfect.Going tomorrow can't wait.Just love it!!Very nice people and awesome food and service.
Atmosphere: 5
Food: 5
Service: 5
Fonzzworthy
Awesome food. Great atmosphere. Allison O. was an excellent server. Perfect place to eat before or after a Utica Comets hockey game or a Utica City Football Club Major Arena League Soccer game.Parking: New parking lot at the Adirondack Bank Center/ Utica Memorial Auditorium is excellent. Nice & large. Plenty of spaces.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boss Burger and Fries, Tavern Fries
Brianna Dembrow
Best meal had in a long time in this area. Awesome atmosphere, family friendly, large and comfortable seating in booths. Lots of sports games on. Food was phenomenal- had to leave a review.Fried fish dinner was crispy and the fish was so tender. Fries were coated and delicious. Tartar was great and the coleslaw was the best I’ve ever had anywhere. Seasoned so well and only $16.Pizza was so good, we got the Buffalo chicken wing pizza. It was thin, crispy, and the toppings were cooked perfectly. 16” pizza for $16? Can’t beat that price, most pizzerias charge at least $20 for that.Got the spaghetti dinner that came with meatball and garlic, portion was huge. Also got the grilled chicken dinner and it too was cooked perfectly and seasoned so well. Everything tasted so good.It was a super busy night and packed as it was right before a Comets game but we were able to get a big booth. Our waitress was super kind and attentive, but wasn’t annoying and hovered. She was great.A great, fun place to eat with awesome food!
Atmosphere: 5
Food: 5
Service: 5
Jeff Thibault
First timers to this establishment. Came in about an hour and a half before a Comets game. Sat at the bar because most of the tables we saw had not been cleared from previous people eating there. The bar tenders were not very friendly or helpful as they seemed to be consumed by a few other individuals at the bar. Their drafts were not available due to being “down”. Ordered a bottled beer (not a problem) ordered a sandwich with fries. Came out rather quickly. It was good. Bartenders never came back to ask us if we needed anything. Again, super unprofessional and they both were too consumed with another party at the bar and eating their dinner at the backside of the bar. It was not busy at all on a Wednesday evening. I had to ask for our tab as I held my empty beer bottle out. We are locals, we won’t be back. One and done.
Atmosphere: 3
Food: 4
Service: 2
Queen Nova
I absolutely love the ambiance, the food came out fairly quickly and they had really nice servers. When I tell you they literally have the best fries I've ever tasted in my life....omg! Those alone made me want to take the 2-hour trip back. I highly recommend.
Atmosphere: 5
Food: 4
Service: 4
Al Miller
Pizza and wings are really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Renita Williams
First time there and we loved it !! Friendly service and very attentive!! The quesadillas were excellent. My brother had the burger and it was cooked perfectly. Nice cold beer and prices were very reasonable. We will be back and spread the word !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 72 Burger, Fried Calamari and Chicken Quesadillas
1/17/2024I came to watch my first hockey game in about 25 years at the arena and we decided to come early and eat here for the first tyme! Very impressed fromthe minute we set foot inside!We were seated immediately and our waitress, Emina took great care of us! Excellent service! Meals were prepared perfectly and tasted excellent! I strongly recommend this place, you will not be disappointed…promise! Emina,THANK YOU…you are the best! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
Jen Dutcher
Went here for my birthday dinner last Sat. with a party of about 15 people. Our young server was amazing as well as the food, and the staff went above and beyond to make sure I had a great birthday. I am truly thankful to all they did and will def be back!! Thank you 72!! ???
Jennifer Dutcher
The food, the Staff and management were all great! I highly recommend! ⭐⭐⭐⭐⭐
Stephen Fairbrother
Food was good, service was decent but would not accept a gift card that was over 2 years old even though covid was in between. Would not provide a gift card policy on expiration. It’s not my fault you got a new system. They basically stole $100 of someone’s money. Terrible business practices. I would expect much more.
Can’t imagine getting less bang for your buck. It’s cafeteria food masquerading as upscale. Except for the disappointing portions, their fried foods are fine. Wouldn’t recommend ordering anything else. It’s also amazing how disappointing the service has been at each visit. The lack of enthusiasm must come from the top down.
Atmosphere: 4
Food: 2
Service: 1
Came here for dinner with my husband and daughter. First off waitress doesn’t smile and acts like she’d rather be anywhere but here- maybe she’s having a bad day or maybe that’s just her. Food- sucked, should have just made my own dinner. We got kids Mac n cheese for my daughter- it was legit Kraft in which we don’t even serve to her at home let alone pay $10 for…wasn’t even warm. My grilled chicken sandwich was pathetic. Mozz sticks were prob the best out of our whole dinner for $78.
Atmosphere: 4
Food: 1
Service: 2
My brother in-law and igo to the 72 grill before hockey ? games, we travel from Syracuse.Just wish we had a 72 grill in Syracuse.Always perfect ? perfect.Going tomorrow can't wait.Just love it!!Very nice people and awesome food and service.
Atmosphere: 5
Food: 5
Service: 5
Awesome food. Great atmosphere. Allison O. was an excellent server. Perfect place to eat before or after a Utica Comets hockey game or a Utica City Football Club Major Arena League Soccer game.Parking: New parking lot at the Adirondack Bank Center/ Utica Memorial Auditorium is excellent. Nice & large. Plenty of spaces.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boss Burger and Fries, Tavern Fries
Best meal had in a long time in this area. Awesome atmosphere, family friendly, large and comfortable seating in booths. Lots of sports games on. Food was phenomenal- had to leave a review.Fried fish dinner was crispy and the fish was so tender. Fries were coated and delicious. Tartar was great and the coleslaw was the best I’ve ever had anywhere. Seasoned so well and only $16.Pizza was so good, we got the Buffalo chicken wing pizza. It was thin, crispy, and the toppings were cooked perfectly. 16” pizza for $16? Can’t beat that price, most pizzerias charge at least $20 for that.Got the spaghetti dinner that came with meatball and garlic, portion was huge. Also got the grilled chicken dinner and it too was cooked perfectly and seasoned so well. Everything tasted so good.It was a super busy night and packed as it was right before a Comets game but we were able to get a big booth. Our waitress was super kind and attentive, but wasn’t annoying and hovered. She was great.A great, fun place to eat with awesome food!
Atmosphere: 5
Food: 5
Service: 5
First timers to this establishment. Came in about an hour and a half before a Comets game. Sat at the bar because most of the tables we saw had not been cleared from previous people eating there. The bar tenders were not very friendly or helpful as they seemed to be consumed by a few other individuals at the bar. Their drafts were not available due to being “down”. Ordered a bottled beer (not a problem) ordered a sandwich with fries. Came out rather quickly. It was good. Bartenders never came back to ask us if we needed anything. Again, super unprofessional and they both were too consumed with another party at the bar and eating their dinner at the backside of the bar. It was not busy at all on a Wednesday evening. I had to ask for our tab as I held my empty beer bottle out. We are locals, we won’t be back. One and done.
Atmosphere: 3
Food: 4
Service: 2
I absolutely love the ambiance, the food came out fairly quickly and they had really nice servers. When I tell you they literally have the best fries I've ever tasted in my life....omg! Those alone made me want to take the 2-hour trip back. I highly recommend.
Atmosphere: 5
Food: 4
Service: 4
Pizza and wings are really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
First time there and we loved it !! Friendly service and very attentive!! The quesadillas were excellent. My brother had the burger and it was cooked perfectly. Nice cold beer and prices were very reasonable. We will be back and spread the word !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 72 Burger, Fried Calamari and Chicken Quesadillas
Wheelchair accessibility: Use their elevator
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was good. Nice sports
Atmosphere: 5
Food: 5
Service: 4
1/17/2024I came to watch my first hockey game in about 25 years at the arena and we decided to come early and eat here for the first tyme! Very impressed fromthe minute we set foot inside!We were seated immediately and our waitress, Emina took great care of us! Excellent service! Meals were prepared perfectly and tasted excellent! I strongly recommend this place, you will not be disappointed…promise! Emina,THANK YOU…you are the best! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
Went here for my birthday dinner last Sat. with a party of about 15 people. Our young server was amazing as well as the food, and the staff went above and beyond to make sure I had a great birthday. I am truly thankful to all they did and will def be back!! Thank you 72!! ???
The food, the Staff and management were all great! I highly recommend! ⭐⭐⭐⭐⭐
Food was good, service was decent but would not accept a gift card that was over 2 years old even though covid was in between. Would not provide a gift card policy on expiration. It’s not my fault you got a new system. They basically stole $100 of someone’s money. Terrible business practices. I would expect much more.