Although im not a fan of Jimmy Johns 2 choices of an 8 inch or 16 inch sub.... the sub itself is excellent. Good bread, love there provolone, just a great sub. Why not an option for a 12 inch though? This puts there competitor Jersey Mikes just one step ahead. This location has great staff, fast service and
Atmosphere: 5
Food: 4
Service: 5
Carolyn DuChene
Very yummy bread and fresh ingredients make very yummy subs!
Atmosphere: 4
Food: 5
Service: 5
Austin Elliott
Good Jimmy John’s location, just beware access is limited if coming by car. We stopped off of I90 thinking it would be a quick stop, it is most definitely within city limits with city parking.
Atmosphere: 5
Food: 5
Service: 5
mowlid Nadarevic
If I could give -5 I wouldAbsolutely horribleDi not even recieve half the stuff that I wanted on my subMy coworkers same wayI do not recommend this place at allI will never order againAnd we paid $55.00 so here is a pic of where it ended up ,right in the dumpster .
Food: 1
Service: 1
Ike Butler
Great place and good food ?
Atmosphere: 5
Food: 5
Service: 5
Lynette Strack
Friendly service quiet atmosphere clean environment!
Joal Phillips
I would give this third world dictator restaurant owner a zero, but I was concerned the algorithm would have just not recorded it as if I skipped not giving any star. While the food was fine, it wasn't at all what was presented on Uber. Evidently the big crispy roast beef sub sandwich is no longer selling. Not even with American cheese. My Uber points awarded me a free sandwich. But the Utica Boss and owner of this establishment waited til delivery at doorstep to call me telling me he can't delivery a free sandwich to my loved one in his motel room unless I paid for it. Seems to me that's his responsibility to contact Uber, NOT a customer to whom I was told from his employee on the phone that the order is all set and paid for. I don't mind paying for the item I ordered at full price without Uber reward being used, but the lack of communication between owner and Uber is pathetic, let alone the allowing me to believe the order was all set and paid for was just as pathetic. But the owner waiting to drive all the way to doorstep of my loved one to btch about extra money to his face THEN calling me to explain HE would suffer the loss of it was a freebie was unacceptable. That's his problem between the agreement of policies between him and Uber not dragging me an honest customer in the middle! Perhaps the real culprit is Uber and not the restaurant owner, I get it. But how will I ever know unless HE straightens this issue out with Uber. For until he does, it reflects in part on his establishment as much as Uber.
Jameson Shepherd
Food is alright. But kinda a rip off. Behold my $9 sandwich. Not worth the price.
Erma Crouthers
The bread is fresher than Subways and they suppose to bake their bread fresh every day. The place is always clean and the people serving you is very respectful. Wish there were other restaurants like this.
Annoying Crow
BEST PLACE TO GET A SANDWITCH CAW CAWTHERE WAS NO JIMMY INSIDE CAW CAW, KIND OF DISSAPOINTED CAW CAW
The new Chicken Ceasar wrap was great. The beach club was even better. The staff at this place is very polite and told us clearly what the favorite is and guided us with our options. Would come back when I'm in Utica next.
Drew M.
My family got three sandwiches here and not a single one was correct. Guy behind the counter was super slow, which would have been understandable if he got the sandwiches right.
Joel H.
This was our second time at a Jimmy Johns and I am really impressed with this chain. Our first visit was in Indianapolis and I was truly impressed with their level of service and the quality of their food. Their stores are downtown and looked identical. Pretty much like Subway. The place was clean and the one worker there was very friendly and courteous. They also had some outdoor seating available which definitely added a good touch. It was a pleasure being in a store where the staff was happy to see you and help you. There were three of us and we all had our own custom made sandwiches. I found everything here to be tasty and definitely fresh. I really enjoyed the turkey sandwich and have always liked the idea of being able to customize it with the condiments that I choose. The bread was really good... Fresh and tasty! Pricing is very fair and I am looking forward to be able to stop by one of their locations in the future. KUDOs to the team at Jimmy Johns.
Dubzzie O.
This is a good spot to eat at, the manager Eddie is a good guy and he always make sure my food is looking perfect, I would recommend everyone in Utica NY to go there he actually care about your order and catering
Kelli McArdell
I stopped here while in Utica for a quick dinner - customer service was amazing! Eddie, the gentleman working the counter, answered the phones, and was coaching employees all at the same time. He remained calm with what I would call annoying customers. He was fantastic - great customer service skills!
Although im not a fan of Jimmy Johns 2 choices of an 8 inch or 16 inch sub.... the sub itself is excellent. Good bread, love there provolone, just a great sub. Why not an option for a 12 inch though? This puts there competitor Jersey Mikes just one step ahead. This location has great staff, fast service and
Atmosphere: 5
Food: 4
Service: 5
Very yummy bread and fresh ingredients make very yummy subs!
Atmosphere: 4
Food: 5
Service: 5
Good Jimmy John’s location, just beware access is limited if coming by car. We stopped off of I90 thinking it would be a quick stop, it is most definitely within city limits with city parking.
Atmosphere: 5
Food: 5
Service: 5
If I could give -5 I wouldAbsolutely horribleDi not even recieve half the stuff that I wanted on my subMy coworkers same wayI do not recommend this place at allI will never order againAnd we paid $55.00 so here is a pic of where it ended up ,right in the dumpster .
Food: 1
Service: 1
Great place and good food ?
Atmosphere: 5
Food: 5
Service: 5
Friendly service quiet atmosphere clean environment!
I would give this third world dictator restaurant owner a zero, but I was concerned the algorithm would have just not recorded it as if I skipped not giving any star. While the food was fine, it wasn't at all what was presented on Uber. Evidently the big crispy roast beef sub sandwich is no longer selling. Not even with American cheese. My Uber points awarded me a free sandwich. But the Utica Boss and owner of this establishment waited til delivery at doorstep to call me telling me he can't delivery a free sandwich to my loved one in his motel room unless I paid for it. Seems to me that's his responsibility to contact Uber, NOT a customer to whom I was told from his employee on the phone that the order is all set and paid for. I don't mind paying for the item I ordered at full price without Uber reward being used, but the lack of communication between owner and Uber is pathetic, let alone the allowing me to believe the order was all set and paid for was just as pathetic. But the owner waiting to drive all the way to doorstep of my loved one to btch about extra money to his face THEN calling me to explain HE would suffer the loss of it was a freebie was unacceptable. That's his problem between the agreement of policies between him and Uber not dragging me an honest customer in the middle! Perhaps the real culprit is Uber and not the restaurant owner, I get it. But how will I ever know unless HE straightens this issue out with Uber. For until he does, it reflects in part on his establishment as much as Uber.
Food is alright. But kinda a rip off. Behold my $9 sandwich. Not worth the price.
The bread is fresher than Subways and they suppose to bake their bread fresh every day. The place is always clean and the people serving you is very respectful. Wish there were other restaurants like this.
BEST PLACE TO GET A SANDWITCH CAW CAWTHERE WAS NO JIMMY INSIDE CAW CAW, KIND OF DISSAPOINTED CAW CAW
Restaurantji Recommends
The new Chicken Ceasar wrap was great. The beach club was even better. The staff at this place is very polite and told us clearly what the favorite is and guided us with our options. Would come back when I'm in Utica next.
My family got three sandwiches here and not a single one was correct. Guy behind the counter was super slow, which would have been understandable if he got the sandwiches right.
This was our second time at a Jimmy Johns and I am really impressed with this chain. Our first visit was in Indianapolis and I was truly impressed with their level of service and the quality of their food. Their stores are downtown and looked identical. Pretty much like Subway. The place was clean and the one worker there was very friendly and courteous. They also had some outdoor seating available which definitely added a good touch. It was a pleasure being in a store where the staff was happy to see you and help you. There were three of us and we all had our own custom made sandwiches. I found everything here to be tasty and definitely fresh. I really enjoyed the turkey sandwich and have always liked the idea of being able to customize it with the condiments that I choose. The bread was really good... Fresh and tasty! Pricing is very fair and I am looking forward to be able to stop by one of their locations in the future. KUDOs to the team at Jimmy Johns.
This is a good spot to eat at, the manager Eddie is a good guy and he always make sure my food is looking perfect, I would recommend everyone in Utica NY to go there he actually care about your order and catering
I stopped here while in Utica for a quick dinner - customer service was amazing! Eddie, the gentleman working the counter, answered the phones, and was coaching employees all at the same time. He remained calm with what I would call annoying customers. He was fantastic - great customer service skills!