Willie's Bagel Cafe

219 N Genesee St, Utica
(315) 790-5353

Recent Reviews

Louise Cherico

I left my hotel room eager to treat my family to a NYC style Easter Breakfast. I ordered a Lox sandwich ($10 +) a great price compared to my regular haunt, home in NYC.. I also ordered another sandwich, a side of loaded potato hash browns, large coffee and and other drinks, total of $31. And change. Lox are watery and tasteless. The sandwich is drowned in soft cream cheese and came with two slices of red onion and two capers.. I didn't think to supervise, like I would at home, as i was distracted , outside texting my grown daughter who is returning from college this morning. My light and sweet coffee was perfect as though I prepared it. I don't mind adding seasons, salt/pepper to the other food, it was all good. But what prompted my review was the attitude of a woman, who was either the owner or the food prep worker, who made my sandwich who was not behind the counter when I initially arrived and ordered. I asked her for paper plates, so I could serve the food, but they said they don't provide that. I then asked for an extra sandwich container that could serve as a bowl but I was told that they cost too much. She then refused to give me a paper bag with handles, to carry it back to my motel. I dropped over $31 and she acted as though I bought a cheese sandwich and begging for a cup of water. Never again.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Onion Bagel and Loaded Potatoes, Bacon Egg and Cheese Everything Bagel

Mack Wolfe

First impression upon walking in is how crowded and cramped it is, but if you've been to NYC, you know that is usually a good sign of amazing food to come.I ordered a bacon, egg and cheese on an onion bagel and waited for my order. And waited... and waited... and waited...I watched five customers who ordered after me and had more items than I did leave until it was myself and one other customer left.One of the employees, while pointing at me asked the guy who took my order, " What is he waiting on? "To which THE GUY WHO TOOK MY ORDER says, " I don't know, he didn't order. "I finally got my sandwich and it was the best part of the experience, but no where near good enough to want to deal with that again.

Atmosphere: 2

Food: 3

Service: 1

Teresa Marcinkus

Unfortunately, the bagels were stale and hard with a strange aftertaste. We are traveling and we had to toss them in the garbage. A waste of money.

Atmosphere: 1

Food: 1

Service: 3

PJB

You’ll have to go to NYC for better bagels.

Katelyn

When you walk in there’s no space and usually a long line, but to make it longer they answer the phone while ur waiting no call waiting, so you might as well call it in- then my “lightly” toasted bagel was burnt completely on the bottom and was singed n slightly burnt on top, felt like eating a big crouton and not in a fun way. god forbid you wanted to share it with someone because it was cut so unevenly, then the bacon egg and cheese was nasty, this tasteless wet egg on one side all the meats shoved to the other an a bunch of Cheese in the middle, for 12$ and 20 mins I wish I just didn’t get breakfast. Definitely not returning after today worst breakfast and worst everything I’ve had in a minute. McDonald’s would’ve been better at this pointWheelchair accessibility: It isnt

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Plain Bagels, Bacon Egg and Cheese Everything Bagel

Joyce Walerstein

The food is the best.

Abolfazl Karimpour

Very fast and delicious bagel. Bagel was soft and yummy. Doesn’t have a lot of

Atmosphere: 3

Food: 5

Service: 5

D B

The food was amazing. I had a turkey, egg and cheese on a french toast bagel. The service was wonderful, everyone was very friendly!

Atmosphere: 4

Food: 5

Service: 5

Donna Marie

Good food, fast, friendly service. Please make the spicy things spicier! ?

Atmosphere: 5

Food: 5

Service: 5

Jason Cascone

Tasty bagels with a good chew... take it from a down-stater where bagels are mana.

Atmosphere: 5

Food: 5

Service: 5

Bill Klein

Best bagel shop in utica.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese Breakfast Sandwich

Jami Ryan-Goldych

For great bagels. This little shop is busting out the orders.. So worth the wait!

Atmosphere: 5

Food: 5

Service: 5

Nicky Cook

Food was very nicely cooked...??

Atmosphere: 5

Food: 5

Service: 5

Sheilamae Reyes Ablay

My complaint is that the jalapeno bagel and cream cheese aren't spicy, and really only have a pepper essence...maybe I've obliterated my trpv receptors.

Food: 5

Corie Locke

If your looking for a local favorite for a bagel they are excellent!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese Breakfast Sandwich

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