Dunkin'

3000 Vestal Pkwy E, Vestal
(607) 797-0421

Recent Reviews

christine msrkiewicz

Very bad customer service

Alaska Yardman

My two coffees were made terrible wrong, no ice whatsoever, i asked for more oatmilk at the window bc they were given to me completely black, and barely got any added. They taste like garbage. Service wasnt kind as well. Not coming back.

Atmosphere: 1

Food: 1

Service: 1

Ethren

Always have a great time here. The employees are usually very sweet. But yesterday morning, Kylie working the counter was very rude. Even though I was next in line, she served her friend first and proceeded to have a 3 minute conversation with her while I was standing right there waiting to place an order while we were trying to head to work. I get wanting to be able to have a quick conversation with someone you know at work but it was a ridiculously long time.

Atmosphere: 3

Food: 3

Service: 3

Ray Williams

Just got coffee, quick and good as always.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Donuts

Jotiyar Taha

New and clean

Atmosphere: 5

Food: 4

Service: 5

Deb

These are the rudest people ever and their customer service is horrendous. The manager is just as bad as the staff!!

Atmosphere: 1

Food: 4

Service: 1

Shannon Lotz

I was treated horribly at this location. I love dunkin but I will not be returning here. Sad because it was my first time since the remodel. I got my drinks (employee was miserable) and headed out with my little girl. I tripped and fell, coffees spilled, cups broke, coffee all over me and I hurt my knees pretty badly. I went back in showing them and asked them if they could please make me new ones. They questioned me up and down about what happened, like they shouldn't have to give me new ones since the fall wasn't their fault. I know for a fact any other dunkin the employees would have been more concerned with if I was okay and would have been happy to make me new drinks. They did, reluctantly, and with attitude. I thanked the manager but on the way out the rude employee rudely said you're welcome! I told her I said thank you and left. I was just appalled at the way she was towards me.

Service: 1

Katie Longo

Im a dunkin fan. Have been since I was a kid(who shouldnt have been drinking coffee, but yolo). I enjoy this site, more than I can say. People are friendly, even at the busiest part of the day, food/drink is precise and atmosphere is pleasant.

Atmosphere: 5

Food: 5

Service: 5

Tyler Hunsinger

They can't make a coffee and will charge you to fix

Atmosphere: 1

Food: 1

Service: 1

Sarah Vazquez

The upgrade is very nice! But you should really have much more staff in the morning. The parking lot is so busy, and the wait time is ridiculous. Otherwise the staff are very friendly, and the drinks are good.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Doughnut

Bod Buxx

Fast service,

Atmosphere: 5

Food: 5

Service: 5

536mandab

Great Dunkin- the employees are friendly, they have yet to make a mistake with my order, and the drive thru line moves quickly!

Al C

Service was quick ...real quick... It's Dunkin so the food always acceptable . Drive through was lightning

Atmosphere: 4

Food: 4

Service: 5

Rena P

Don’t work here :)! Just run don’t even bother very rude

Atmosphere: 1

Food: 1

Service: 1

Shannon Bomboy

Good People and for me and my Dunkin that's good to know.This one is great at making my coffee... And it's not that hard at all.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

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