The ciabatta cheese steak is a joke,nothing like picture at all,tiny onions no peppers & cheap meat,canned soups.Fresh is allways a winner,everyone is lazy no passion!!
Atmosphere: 3
Food: 1
Service: 3
Rob Grasso
One of the newer and nicer Panera locations in the area. Love having the self serve kiosks. Also has a drive thru. Food is consistently good but has gotten rather pricey.Vegetarian options: Lots of vegetarian options from many soup varieties to salads, sandwiches, flatbread pizzas, and warm bowls.Parking: Ample parking not shared with any other tenants. Location is right off NY-96 near the I90 and I490 interchange.Kid-friendliness: SureWheelchair accessibility: Wide doors, accessible tables
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Broccoli and Cheese Soup and Asian Chicken Salad, Butternut Squash Soup with Pumpkin Seeds
Art Benham
Fantastic food and family! Bathroom was gross!!
Atmosphere: 4
Food: 5
Service: 5
Nicholas Testa
Terrible service and overpriced! Food is delicious but the service and wait times are absolutely terrible!
Service: 1
Jonathan Rodriguez
Standard Panera food, so it tastes good. However, when I pick up orders to go from this location, something is missing nearly 50% of the time. They are quick to make things right, but they need to be more consistent with fulfilling orders.
Atmosphere: 4
Food: 4
Service: 3
Kayla Pizura
Decided to try someplace I have never been before. I tried their signature hot chocolate which was definitely not my favorite kind of tasted a little watered down no real chocolate flavor. I got the chicken and pepperoni mozzarella sandwich, it was good not my favorite but they used shredded chicken which was very nice. I may try it again and get something different to see if I like something more better.
Atmosphere: 4
Food: 3
Service: 4
Angel Medina
Honestly this store was great, but it has gone down hill lately: not sure why.Maybe understaffed?Management is running around instead of directing the store during rush time.Wait was unbelievably long. Past 45 min for 2 small things,The manager is very inexperienced from the way he was handling situations .They are are disorganized no communication in the kitchen.The manager honestly needs to do better everyone was complaining.Cold food, long wait time, and wrong items were the top complaints I hear just by waiting.Lady with the blue hair was literally running around and trying to solve everyone’s problemsHonestly todays operations should be reported to corporate.The manager had to re make a family feast because “ someone took it” .What’s happening, the manager needs to be re trained or fired.Some one needs to be on expo,They need a busser bad
Atmosphere: 1
Food: 1
Service: 1
Austin Petrosino
Friendly staff, good food, but def a lil pricey.
john Manne
Amazing cheddar and broccoli
Atmosphere: 5
Food: 5
Service: 5
Michael Ryan
Very friendly people there to help. Very crowded. Excellent
Much as I love Panera for the fresh and not very unhealthy fast food - this shop is chronically out of bread by supper time and the last 3 times I visited after 4pm wasn't able to get any sandwich unless we chose a random leftover bagel
Arthur Kirsop
Very good! The ginger ale was out
Atmosphere: 5
Food: 5
Service: 5
Kia Kilpatrick
Went through the drive-through. It was fast and convenient. The food was fresh and delicious. The employees were very nice also.
Atmosphere: 5
Food: 5
Service: 5
Dipp L.
The food was great the place was dirty but the server was the worst. I get that it is hard to deal with young and old people but I expect to be treated better. it was my first and now last time going.
Karen Ardilio
Time of closing on Google maps states 9pm. When we arrived at the restaurant, the closing time listed on the door stated 8pm. We arrived at 7:40pm and the bread shelves in the restaurant were covered with plastic. All bakery items put away. Staff basically ready to lock the doors and go home.We left and went somewhere else.
The ciabatta cheese steak is a joke,nothing like picture at all,tiny onions no peppers & cheap meat,canned soups.Fresh is allways a winner,everyone is lazy no passion!!
Atmosphere: 3
Food: 1
Service: 3
One of the newer and nicer Panera locations in the area. Love having the self serve kiosks. Also has a drive thru. Food is consistently good but has gotten rather pricey.Vegetarian options: Lots of vegetarian options from many soup varieties to salads, sandwiches, flatbread pizzas, and warm bowls.Parking: Ample parking not shared with any other tenants. Location is right off NY-96 near the I90 and I490 interchange.Kid-friendliness: SureWheelchair accessibility: Wide doors, accessible tables
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Broccoli and Cheese Soup and Asian Chicken Salad, Butternut Squash Soup with Pumpkin Seeds
Fantastic food and family! Bathroom was gross!!
Atmosphere: 4
Food: 5
Service: 5
Terrible service and overpriced! Food is delicious but the service and wait times are absolutely terrible!
Service: 1
Standard Panera food, so it tastes good. However, when I pick up orders to go from this location, something is missing nearly 50% of the time. They are quick to make things right, but they need to be more consistent with fulfilling orders.
Atmosphere: 4
Food: 4
Service: 3
Decided to try someplace I have never been before. I tried their signature hot chocolate which was definitely not my favorite kind of tasted a little watered down no real chocolate flavor. I got the chicken and pepperoni mozzarella sandwich, it was good not my favorite but they used shredded chicken which was very nice. I may try it again and get something different to see if I like something more better.
Atmosphere: 4
Food: 3
Service: 4
Honestly this store was great, but it has gone down hill lately: not sure why.Maybe understaffed?Management is running around instead of directing the store during rush time.Wait was unbelievably long. Past 45 min for 2 small things,The manager is very inexperienced from the way he was handling situations .They are are disorganized no communication in the kitchen.The manager honestly needs to do better everyone was complaining.Cold food, long wait time, and wrong items were the top complaints I hear just by waiting.Lady with the blue hair was literally running around and trying to solve everyone’s problemsHonestly todays operations should be reported to corporate.The manager had to re make a family feast because “ someone took it” .What’s happening, the manager needs to be re trained or fired.Some one needs to be on expo,They need a busser bad
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, good food, but def a lil pricey.
Amazing cheddar and broccoli
Atmosphere: 5
Food: 5
Service: 5
Very friendly people there to help. Very crowded. Excellent
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Much as I love Panera for the fresh and not very unhealthy fast food - this shop is chronically out of bread by supper time and the last 3 times I visited after 4pm wasn't able to get any sandwich unless we chose a random leftover bagel
Very good! The ginger ale was out
Atmosphere: 5
Food: 5
Service: 5
Went through the drive-through. It was fast and convenient. The food was fresh and delicious. The employees were very nice also.
Atmosphere: 5
Food: 5
Service: 5
The food was great the place was dirty but the server was the worst. I get that it is hard to deal with young and old people but I expect to be treated better. it was my first and now last time going.
Time of closing on Google maps states 9pm. When we arrived at the restaurant, the closing time listed on the door stated 8pm. We arrived at 7:40pm and the bread shelves in the restaurant were covered with plastic. All bakery items put away. Staff basically ready to lock the doors and go home.We left and went somewhere else.