Owner had two choices:1. Offer everyone a special deal for the day of the eclipse and convert foot traffic to sales. Free “Sun” chips with purchase, whatever…2. Force their employee to become both sandwich artist and parking lot guard dog, creating ill will.I bought a sandwich in between getting hassled at managements whim and watching the eclipse from your parking lot. I feel so bad for all your employees. Enjoy the review, I guess.
Atmosphere: 1
Food: 1
Service: 1
Ryan Miller
This is hands down the best Subway I've been to. Great subs, even better people. They have changed my culinary life.
Atmosphere: 5
Food: 5
Service: 5
Chad Blanar
My last few visits to Subway restaurants have been dismal to say the least. I am a car hauler and was making a delivery behind this location when I decided to give it another shot. They were very busy with multiple cars in the parking lot and several in line to order. Amy and Alexis still took the time to look up and greet me as I walked through the door. Alexis began my order and was able to answer my questions that I had about the menu. She then moved my sub down the line to Amy, who I could see was the manager. She was smiling and laughing with Alexis, as a former manager, I know during busy moments a little bit of humor goes a long way with your employees. You could tell this was the case with Alexis who continued prepping online orders, all with a smile on her face. Full dining room, full sub line, and more people walking through the door, this duo handle it all flawlessly. Subway should be proud to have these two representing this location. They single-handedly brought me back in as a subway fan. Great job ladies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
That dude Mike
What's the point in having a digital menu when there are no prices on the menu ? I guess you raised the prices depending on the customer? This is the exact reason why that store is run down and ready to die , no one wants to take responsibility and do things the proper way .
Rochelle Folckemer
The people who work there are great! The food is always fresh and it is always very clean.
Atmosphere: 5
Food: 5
Service: 5
John “Cyber Garage”
Counter staff super
Atmosphere: 5
Food: 5
Service: 5
Barbara Maunton
I order the Pickelball 8' I had to really really look for the ham and the bacon was limp and very unappealing The slices are do darn thin Wish I knew how many ounces that was supposed to beWas excited about deli slicers but ...?
Atmosphere: 1
Food: 1
Service: 1
Panda Panda
Outstanding service. My wrap was made quickly. It was expertly folded by an origami master!Rt 11 Subway is the best Subway in Watertown. I really appreciate how fresh they keep the food bins. Only fresh veggies. Never waterlogged, never wilted/soggy/dried out.And how clean the work area is. They make sure that countertop is wiped. Not a crumb. Never seen even one used glove tossed on the floor- even when it’s rush hour. Always looks like they just opened for the day.This is the Subway that is serious regarding sanitation and hygiene and freshness. If you’ve ever been to the Subway inside the Byrne Dairy on Coffeen Street, you know the difference.Vegetarian options: They do right when you order a cheese sub. They don’t go stingy just because cheese sub isn’t actually an “official” sandwich. They make it the right way.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Melissa Geyer
Ordered a BLT sub for pick up.Open it at home... no lettuce or tomato on it.And when I called and asked about it was told that since I didn't ASK for lettuce and tomato, it doesn't come with it.Please tell me what BLT stands for."Bring it back we can add to it" ?
Food: 1
Service: 1
Karen M.
This place i'd a disaster! There seems to be little to no management going on. Don't bother using the app cause your order won't be made anyway!! Just avoid it!! Find another location!
Great service great sub people lol. Sometimes these places do not take pride in what they do. They definitely do take pride I what they do! Sub was delicious!
Jon's Pit Stop And More
Always good subs and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, The Philly
Greg Ellis
This subway on Washington Street is the slowest one I have ever been in, but saying that they take pride in your food it's not just thrown together and it's worthy of eating so I was not even tripping about the wait nice job to
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Italian B M T, Cookies, Cold Cut Combo, Black Forest Ham, Coca
RyGuy 83
This is definitely one of the better subways to go to. I’m only giving it 3 stars because it’s subway and just cause you bake the bread don’t mean those meats are fresh.
Atmosphere: 3
Food: 3
Service: 4
Alexander La Parr
Subway is not easy to get a grade above or below Jrecks. Fierce competition but overall I would say subway to the fact I know they come corporate backed and not local to upstate ny.
Owner had two choices:1. Offer everyone a special deal for the day of the eclipse and convert foot traffic to sales. Free “Sun” chips with purchase, whatever…2. Force their employee to become both sandwich artist and parking lot guard dog, creating ill will.I bought a sandwich in between getting hassled at managements whim and watching the eclipse from your parking lot. I feel so bad for all your employees. Enjoy the review, I guess.
Atmosphere: 1
Food: 1
Service: 1
This is hands down the best Subway I've been to. Great subs, even better people. They have changed my culinary life.
Atmosphere: 5
Food: 5
Service: 5
My last few visits to Subway restaurants have been dismal to say the least. I am a car hauler and was making a delivery behind this location when I decided to give it another shot. They were very busy with multiple cars in the parking lot and several in line to order. Amy and Alexis still took the time to look up and greet me as I walked through the door. Alexis began my order and was able to answer my questions that I had about the menu. She then moved my sub down the line to Amy, who I could see was the manager. She was smiling and laughing with Alexis, as a former manager, I know during busy moments a little bit of humor goes a long way with your employees. You could tell this was the case with Alexis who continued prepping online orders, all with a smile on her face. Full dining room, full sub line, and more people walking through the door, this duo handle it all flawlessly. Subway should be proud to have these two representing this location. They single-handedly brought me back in as a subway fan. Great job ladies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
What's the point in having a digital menu when there are no prices on the menu ? I guess you raised the prices depending on the customer? This is the exact reason why that store is run down and ready to die , no one wants to take responsibility and do things the proper way .
The people who work there are great! The food is always fresh and it is always very clean.
Atmosphere: 5
Food: 5
Service: 5
Counter staff super
Atmosphere: 5
Food: 5
Service: 5
I order the Pickelball 8' I had to really really look for the ham and the bacon was limp and very unappealing The slices are do darn thin Wish I knew how many ounces that was supposed to beWas excited about deli slicers but ...?
Atmosphere: 1
Food: 1
Service: 1
Outstanding service. My wrap was made quickly. It was expertly folded by an origami master!Rt 11 Subway is the best Subway in Watertown. I really appreciate how fresh they keep the food bins. Only fresh veggies. Never waterlogged, never wilted/soggy/dried out.And how clean the work area is. They make sure that countertop is wiped. Not a crumb. Never seen even one used glove tossed on the floor- even when it’s rush hour. Always looks like they just opened for the day.This is the Subway that is serious regarding sanitation and hygiene and freshness. If you’ve ever been to the Subway inside the Byrne Dairy on Coffeen Street, you know the difference.Vegetarian options: They do right when you order a cheese sub. They don’t go stingy just because cheese sub isn’t actually an “official” sandwich. They make it the right way.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Ordered a BLT sub for pick up.Open it at home... no lettuce or tomato on it.And when I called and asked about it was told that since I didn't ASK for lettuce and tomato, it doesn't come with it.Please tell me what BLT stands for."Bring it back we can add to it" ?
Food: 1
Service: 1
This place i'd a disaster! There seems to be little to no management going on. Don't bother using the app cause your order won't be made anyway!! Just avoid it!! Find another location!
Restaurantji Recommends
Great service great sub people lol. Sometimes these places do not take pride in what they do. They definitely do take pride I what they do! Sub was delicious!
Always good subs and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, The Philly
This subway on Washington Street is the slowest one I have ever been in, but saying that they take pride in your food it's not just thrown together and it's worthy of eating so I was not even tripping about the wait nice job to
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Italian B M T, Cookies, Cold Cut Combo, Black Forest Ham, Coca
This is definitely one of the better subways to go to. I’m only giving it 3 stars because it’s subway and just cause you bake the bread don’t mean those meats are fresh.
Atmosphere: 3
Food: 3
Service: 4
Subway is not easy to get a grade above or below Jrecks. Fierce competition but overall I would say subway to the fact I know they come corporate backed and not local to upstate ny.
Atmosphere: 4
Food: 4
Service: 4