I want to start off by saying that I have been going to valentes my entire life im a lifelong Watervliet resident. I LOVED THIS PLACE!! About a m9nth ago I ordered a $35 steak(awful) used to be absolutely delicious! My wings discusting,raw my lobster mac( where is the lobster) you filthy slimeball bastards!! Over $100 and I was starving . I didn't complain about that...TONIGHT another $96 lobster Mac again no lobster. Also was the wrong size so when I call, Johnathan, tells me that I paid $ 39 for this little 2 scoop rinkydink lobster Mac with no lobster and that's OK with him apparently the price fluctuates with the market....Fine, how about a phone call to say do you still want what you ordered that now cost $57 or do you want two scoops for $39?? To much work for ya?? Then, shrimp scampi is supposed to come over pasta. Didn't get that we were informed after that if you get 2 sides that takes the place of the pasta. Would have been nice to know that!!!! Everything else we ordered was ALSO AWFUL!! WHAT A TRAINWRECK OF A PLACE!!! TOTAL FAILURES FROM A TO Z! shame on you Johnathan for just wanting me to get off the phone. 1st you were going to refund my money or next time do something. Do me a favor, tell your boss you only want half your check and you'll grab the rest nextime. No big deal right?? Just ask for JOHNATHAN. HELLO, this is Jonathan how can I help you???I just want to inform you that we are having a special tonight!!!!! HALF THE MEAL FOR FULL PRICE AND NEXT TIME JUST ASK FOR JOOOONATHAN AND YOU CAN HAVE THE REST. OH BOYYYYYYY! I don't think grandma and grandpa would be to happy about this JOHNATHAN!!! I SHOULD HAVE GONE TO BOBS I WOULD HAVE GOTTEN WHAT I ORDERED AND THE QUALITY OF THE FOOD WOULD HAVE BEEN MUCH BETTER, FOR A ¼ OF THE PRICE. TALK ABOUT TOTAL FAILURES!!!
Royal_Assassins 1107
The food is great, if you can get it. I've had multiple bad experiences with this restaurant. From missing items, to my money literally being stolen by the delivery driver. This place has the worst customer service I've ever seen. Not because of the bad moments itself, but the consistency of these bad moments. All too often do we get the wrong order or dont even get the order. Just today we had an order that was said to take 30 minutes, and turned out to be 2 hours because they didn't even see our order.
Food: 4
Service: 2
Renee Polomski
Good food, huge
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veal Parmigiana, Mac and Cheese, Meatballs, Garlic Bread
J Lord
Excellent food
Linda Durocher
Very nice and elegant atmosphere for a hometown restaurant.
The best Italian restaurant around. Veal’s the best I had in a long time. I’ll be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmigiana Bigger Than the Plate, Sausage, Chef Salad
guitarfanatic2000
Consistently great food. Broiled scallops are amazing.
Atmosphere: 4
Food: 5
Service: 4
Jeff Sobel
This was our second visit to this old-school, apparently family run Italian place. Decor is simple wood-toned formica topped tables and booths, kind of old and a bit worn, kind of cramped. That said, the place was packed. We were able to be immediately seated but there were only two tables available...on a Wednesday evening past prime time.Our server, Danielle, was warm, friendly, knew the menu and was just the right amount of attentive, Food was outstanding. The pizza we had last time was like we would make at home, only better. A small sheet pan with fresh dough, tasty sauce and plenty of cheese, it oozed quality and care. Tonight's tortellini in tomato cream sauce was equally good. Oversized cheese tortellini, cooked just right, in a freshly made, very flavorful sauce. Delicious.The pièce de resistance was dessert. I don't usually get dessert but Danielle had me at homemade butterscotch cheesecake. She said that the owner's sister makes it and the flavors rotate regularly. It was a bit pricey but really excellent, worth every penny. See the photo.Great food in a homey environment. We'll be back.
Atmosphere: 4
Food: 5
Service: 5
Dave Christensen
We come down from Ballston often to visit the Renns. Manor and stopped at Valente's twice in 2 weeks. We enjoyed the food. What stuck in my craw was when we were wrapping the leftover linguini and clam sauce (which was a little dry to begin with) we asked if they could give us another spoonful of sauce on top. The busser came back saying the chef said there would be an upcharge.Really? For a scoop of sauce? Let me state that they are not exactly giving the stuff away. The price was hefty enough.I would think it might be under the category of customer relations -you know, keeping us happy.There are quite a number of Italian restaurants between Rennselaer and Ballston. I think it's likely we could find one that would happily give us a scoop of sauce. Especially after we paid $12 for 3 cups of coffee.And, perhaps one that doesn't Pollute the Italian menu with Moronic mac & cheese.
Atmosphere: 4
Food: 4
Service: 5
Jamison Rossel
Website states they deliver within a five mile radius but after placing an order was told they don’t cross the river to troy. Falsely advertised.
food and service were spectacular. Would highly recommend to anyone in the area! food came out within 20 minutes on New Years and a packed restaurant.
Ed R.
Regular customer, never disappointed. Great value and taste for the price. Favorites include veal & peppers, excellent sides of spinach and brocolli, fresh bread - and a cold Peronni draft. You can't go wrong!
Lisa Kosowsky
Fresh, big portions and DELICIOUS!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmigiana Bigger Than the Plate
Debbie connors
Regular on our dinner rotation. Love the lasagna and my husband loves the veal. Always consistently
Atmosphere: 4
Food: 5
Service: 5
Gilbert Dabkowski
I went there for a private Christmas party, we haia buffet and tasted
I want to start off by saying that I have been going to valentes my entire life im a lifelong Watervliet resident. I LOVED THIS PLACE!! About a m9nth ago I ordered a $35 steak(awful) used to be absolutely delicious! My wings discusting,raw my lobster mac( where is the lobster) you filthy slimeball bastards!! Over $100 and I was starving . I didn't complain about that...TONIGHT another $96 lobster Mac again no lobster. Also was the wrong size so when I call, Johnathan, tells me that I paid $ 39 for this little 2 scoop rinkydink lobster Mac with no lobster and that's OK with him apparently the price fluctuates with the market....Fine, how about a phone call to say do you still want what you ordered that now cost $57 or do you want two scoops for $39?? To much work for ya?? Then, shrimp scampi is supposed to come over pasta. Didn't get that we were informed after that if you get 2 sides that takes the place of the pasta. Would have been nice to know that!!!! Everything else we ordered was ALSO AWFUL!! WHAT A TRAINWRECK OF A PLACE!!! TOTAL FAILURES FROM A TO Z! shame on you Johnathan for just wanting me to get off the phone. 1st you were going to refund my money or next time do something. Do me a favor, tell your boss you only want half your check and you'll grab the rest nextime. No big deal right?? Just ask for JOHNATHAN. HELLO, this is Jonathan how can I help you???I just want to inform you that we are having a special tonight!!!!! HALF THE MEAL FOR FULL PRICE AND NEXT TIME JUST ASK FOR JOOOONATHAN AND YOU CAN HAVE THE REST. OH BOYYYYYYY! I don't think grandma and grandpa would be to happy about this JOHNATHAN!!! I SHOULD HAVE GONE TO BOBS I WOULD HAVE GOTTEN WHAT I ORDERED AND THE QUALITY OF THE FOOD WOULD HAVE BEEN MUCH BETTER, FOR A ¼ OF THE PRICE. TALK ABOUT TOTAL FAILURES!!!
The food is great, if you can get it. I've had multiple bad experiences with this restaurant. From missing items, to my money literally being stolen by the delivery driver. This place has the worst customer service I've ever seen. Not because of the bad moments itself, but the consistency of these bad moments. All too often do we get the wrong order or dont even get the order. Just today we had an order that was said to take 30 minutes, and turned out to be 2 hours because they didn't even see our order.
Food: 4
Service: 2
Good food, huge
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veal Parmigiana, Mac and Cheese, Meatballs, Garlic Bread
Excellent food
Very nice and elegant atmosphere for a hometown restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broiled Haddock, Chicken Parmigiana
The best Italian restaurant around. Veal’s the best I had in a long time. I’ll be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmigiana Bigger Than the Plate, Sausage, Chef Salad
Consistently great food. Broiled scallops are amazing.
Atmosphere: 4
Food: 5
Service: 4
This was our second visit to this old-school, apparently family run Italian place. Decor is simple wood-toned formica topped tables and booths, kind of old and a bit worn, kind of cramped. That said, the place was packed. We were able to be immediately seated but there were only two tables available...on a Wednesday evening past prime time.Our server, Danielle, was warm, friendly, knew the menu and was just the right amount of attentive, Food was outstanding. The pizza we had last time was like we would make at home, only better. A small sheet pan with fresh dough, tasty sauce and plenty of cheese, it oozed quality and care. Tonight's tortellini in tomato cream sauce was equally good. Oversized cheese tortellini, cooked just right, in a freshly made, very flavorful sauce. Delicious.The pièce de resistance was dessert. I don't usually get dessert but Danielle had me at homemade butterscotch cheesecake. She said that the owner's sister makes it and the flavors rotate regularly. It was a bit pricey but really excellent, worth every penny. See the photo.Great food in a homey environment. We'll be back.
Atmosphere: 4
Food: 5
Service: 5
We come down from Ballston often to visit the Renns. Manor and stopped at Valente's twice in 2 weeks. We enjoyed the food. What stuck in my craw was when we were wrapping the leftover linguini and clam sauce (which was a little dry to begin with) we asked if they could give us another spoonful of sauce on top. The busser came back saying the chef said there would be an upcharge.Really? For a scoop of sauce? Let me state that they are not exactly giving the stuff away. The price was hefty enough.I would think it might be under the category of customer relations -you know, keeping us happy.There are quite a number of Italian restaurants between Rennselaer and Ballston. I think it's likely we could find one that would happily give us a scoop of sauce. Especially after we paid $12 for 3 cups of coffee.And, perhaps one that doesn't Pollute the Italian menu with Moronic mac & cheese.
Atmosphere: 4
Food: 4
Service: 5
Website states they deliver within a five mile radius but after placing an order was told they don’t cross the river to troy. Falsely advertised.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
food and service were spectacular. Would highly recommend to anyone in the area! food came out within 20 minutes on New Years and a packed restaurant.
Regular customer, never disappointed. Great value and taste for the price. Favorites include veal & peppers, excellent sides of spinach and brocolli, fresh bread - and a cold Peronni draft. You can't go wrong!
Fresh, big portions and DELICIOUS!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmigiana Bigger Than the Plate
Regular on our dinner rotation. Love the lasagna and my husband loves the veal. Always consistently
Atmosphere: 4
Food: 5
Service: 5
I went there for a private Christmas party, we haia buffet and tasted
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Eggplant Rollatini, Sausage