I'm being generous giving Wegmans two stars. For starters the Jewish community is underrepresented when it comes to items for a variety of holidays celebrated...Passover & Hanukkah are the two main ones being addressed here. Earlier today I went shopping at the Holt Rd, Webster, NY store for the purpose of purchasing Potato Latka Mix and to my surprise, or lack thereof, there was none to be found. The end cap which is minimal in size was empty of the item as well as the small section in the international aisle. The two employees I spoke with were very apologetic and I assured them they were not responsible for the lack of respect given to other religious groups that do not celebrate the Christmas holiday. I was told that a shipment is expected on Thursday the 6th, and I informed the gentleman that Friday the 7th is the first night of the Hanukkah celebration. The same thing has happened with the items used for Passover Celebration. The shelves would be underwhelming with supplies and the display also minimal in size. On to the next item of business. I've noticed through the years that Wegmans is replacing named brand items with their own brand which in some cases has been underwhelming. One example I will use are the frozen broccoli heads. I've purchased them in the past under the Wegman name and found mostly stems and decided to go back to the Birds Eye brand. I much prefer to spend more on an item that is actually the item described! My husband says the bite size shredded wheat is okay, so I get him that when I haven't gone to Trader Joe's to get theirs. I've also noticed that pricing of items are on the rise each time I shop which means I shop elsewhere. It's unfortunate that I have to split my shopping up between Wegmans & two other establishments. I'm still waiting for a response to my email I sent three weeks ago regarding Wegmans doing away with brands and replacing them with their own. I want to remind Wegmans that they do not own the supermarket arena. We have other establishments to patronize! Happy Holidays and wishing everyone a Happy New Year!
Google user
Had a slice of garlic pizza. Food was good, priced a little too high for comfort. Area was generally clean
Tim S.
What a terrible experience. The first SCO cashier put in the wrong PLU for my coffee, even after I told him what to type. Then he left to get his card to unlock my register and took awhile to come back. It was an honest mistake, and he apologized for the wait. He was excellent. The actual cashier posted at SCO was a boar. I asked her to void the line item and she didn't seem to know what I meant. Then I said it is this PLU I can type it in and she got offended, she defended herself by saying loudly I DIDNT SCREW IT UP. I advised her not to get aggressive and that part of customer service is actually working with a customer to solve a problem, not assuming you're the expert in the situation where 2 associates have already failed. It's sad to see the state of such a beloved local company.
Toijah H.
Also I wanted to say no problem and no worries. This 4 da wegmans in webster, on Holt Rd.
Mel N.
Three stars only because they do not offer water refill i.e. water bring your own container and you can refill it like a Glacier service. This is surprising only because they and the rest the state is very conscientious about bringing your own bags and not filling landfill focused.For such a large company, you would think that they would offer refilling water stations with high quality, great-tasting water whenever you need it, even if the store isn't open. Glacier makes reverse osmosis (RO) water in it. Its TDS is 25 - 40ppm, very soft. Also, its price is $0.35 per gallon, so it is so inexpensive compared with bottled water's $1.00 per 8 oz!It should be a part of Wegman's sustainability strategy with the provision of environmentally-friendly bottle refill water solutions that provide chilled, filtered water!
Bryan Donnelly
In Wegmans, a nice place to have a snack or a meal. Clean and open.
Atmosphere: 3
Food: 4
Service: 3
Megan C.
While I no longer do my core grocery shopping at Wegs (any Wegs) I still find myself at Eastway every other week to pick up odds and ends after the gym or when running errands around Baytowne. I grew up shopping at Chili, spent college shopping at the Pittsford and East Rochester locations, and now live equidistant from East Ave, Ridge Rd, and this location. Eastway reminds me the most of Chili and is a great location with great staff. The coffee shop here is smaller than any other location, which makes sense since I don't think they deal with a big morning commute crowd. The market area is spacious and they have a nice check out process if you park on the side of the building and check out there. Overall another great Wegmans - clean and ready for you anytime of the day.
Malaysia Coleman
Loved my breakfast sandwich and the strawberry ? and and banana ? smoothie ?.☺️
Ryan C.
Just the superior out of the two "Webster" options. Layout is better, more updates, lighting is better, and the beer selection is much larger. The parking lot is also a ton better here as well
Kristine P.
Wegmabs is iconic. If you are from the West coast, you have to step into a Wegman's and see how a grocery store should be. The sandwiches are delicious. There is an isle to grab and cook entreès. The craft beer section can take 45 minutes to browse or just a get mix and match 6 pack. The health food and nutrition section is pretty impressive. The best part- low prices!! So much to offer and the costs are reasonable!
HOW have I not reviewed this Wegman's?!? My husband and I had our first date here!!!! Yes, you read that right. Classy, eh? So this particular location will always hold a special place in our hearts. One of the reasons we picked this place to meet is because of the variety of food options in the cafe area... unfortunately, due to Covid, the cafe is nothing like it used to be. We used to love the self serve hot and cold foods: Chinese, wing bar, salad bar, etc. Nonetheless, we have always LOVED Wegmans subs and that's what we usually get. Chicken Parm sub is amazing! As for the rest of the store, we always loved shopppng at Wegman's. I have to say, the prices here have SKYROCKETED since our visit 2 years ago. I couldn't we live how expensive it is here. Staff are top notch. Cleanliness is great. Variety of items is excellent.
Jen K.
I order Wegmans 2Go from here all the time. The curbside pickup is really easy. Even if I shop here, I sometimes order on the app because it's so much easier, and I just pull into the pickup spot before I leave. There's pickup spots on the righthand side looking at the store. They always bring it to me in minutes. I love the ciabatta bread for the subs. Their oil is also really good. Subs or wraps are what we typically get. My husband has tried the wings and a few other things. There's also coupons for free delivery sometimes. If you download the app, you'll get notifications. And it's cheaper than ordering on Doordash directly. As far as a store, it's bigger than some of the other Wegmans around. And check out lines aren't usually long.
Jen R.
Ah Weggies yes what to expect.. they have everything you need but be aware not every store has everything so. The entrance to get in off of Empire seemed fairly odd as most Wegmans when you pull in you see the front door. We pulled in and parked by the food court. The inside is neat and tidy and the staff is nice. Oddly enough the stay at the pizza bar seem to be in their own world. This is minor... they have parking and bring your bags kids! Cheers
F. L.
This is the secret second Mega-Wegs. It's not quite Pittsford (it doesn't have some of the particularly absurd inventory), but it's almost as good. Wide selection of cheese and olives, huge variety of snack foods including brand-name. The produce section was rather picked-over when I visited, but I imagine that's just a coincidence based on when I visited.
Stephen M.
This is an excellent grocery store. The employees are friendly and the store is clean. Wegmans offers a wide variety of products, including foreign fruit. Wegmans has an excellent selection of meat and fish. Wegmans also has a small food court that offers a soup and salad bar, pizza, sushi, and sandwiches for customers. There are tables for customers to use while eating. We have purchased pizza and other food as takeout and everything is very good. I do recommend wegmans as your grocery store.
I'm being generous giving Wegmans two stars. For starters the Jewish community is underrepresented when it comes to items for a variety of holidays celebrated...Passover & Hanukkah are the two main ones being addressed here. Earlier today I went shopping at the Holt Rd, Webster, NY store for the purpose of purchasing Potato Latka Mix and to my surprise, or lack thereof, there was none to be found. The end cap which is minimal in size was empty of the item as well as the small section in the international aisle. The two employees I spoke with were very apologetic and I assured them they were not responsible for the lack of respect given to other religious groups that do not celebrate the Christmas holiday. I was told that a shipment is expected on Thursday the 6th, and I informed the gentleman that Friday the 7th is the first night of the Hanukkah celebration. The same thing has happened with the items used for Passover Celebration. The shelves would be underwhelming with supplies and the display also minimal in size. On to the next item of business. I've noticed through the years that Wegmans is replacing named brand items with their own brand which in some cases has been underwhelming. One example I will use are the frozen broccoli heads. I've purchased them in the past under the Wegman name and found mostly stems and decided to go back to the Birds Eye brand. I much prefer to spend more on an item that is actually the item described! My husband says the bite size shredded wheat is okay, so I get him that when I haven't gone to Trader Joe's to get theirs. I've also noticed that pricing of items are on the rise each time I shop which means I shop elsewhere. It's unfortunate that I have to split my shopping up between Wegmans & two other establishments. I'm still waiting for a response to my email I sent three weeks ago regarding Wegmans doing away with brands and replacing them with their own. I want to remind Wegmans that they do not own the supermarket arena. We have other establishments to patronize! Happy Holidays and wishing everyone a Happy New Year!
Had a slice of garlic pizza. Food was good, priced a little too high for comfort. Area was generally clean
What a terrible experience. The first SCO cashier put in the wrong PLU for my coffee, even after I told him what to type. Then he left to get his card to unlock my register and took awhile to come back. It was an honest mistake, and he apologized for the wait. He was excellent. The actual cashier posted at SCO was a boar. I asked her to void the line item and she didn't seem to know what I meant. Then I said it is this PLU I can type it in and she got offended, she defended herself by saying loudly I DIDNT SCREW IT UP. I advised her not to get aggressive and that part of customer service is actually working with a customer to solve a problem, not assuming you're the expert in the situation where 2 associates have already failed. It's sad to see the state of such a beloved local company.
Also I wanted to say no problem and no worries. This 4 da wegmans in webster, on Holt Rd.
Three stars only because they do not offer water refill i.e. water bring your own container and you can refill it like a Glacier service. This is surprising only because they and the rest the state is very conscientious about bringing your own bags and not filling landfill focused.For such a large company, you would think that they would offer refilling water stations with high quality, great-tasting water whenever you need it, even if the store isn't open. Glacier makes reverse osmosis (RO) water in it. Its TDS is 25 - 40ppm, very soft. Also, its price is $0.35 per gallon, so it is so inexpensive compared with bottled water's $1.00 per 8 oz!It should be a part of Wegman's sustainability strategy with the provision of environmentally-friendly bottle refill water solutions that provide chilled, filtered water!
In Wegmans, a nice place to have a snack or a meal. Clean and open.
Atmosphere: 3
Food: 4
Service: 3
While I no longer do my core grocery shopping at Wegs (any Wegs) I still find myself at Eastway every other week to pick up odds and ends after the gym or when running errands around Baytowne. I grew up shopping at Chili, spent college shopping at the Pittsford and East Rochester locations, and now live equidistant from East Ave, Ridge Rd, and this location. Eastway reminds me the most of Chili and is a great location with great staff. The coffee shop here is smaller than any other location, which makes sense since I don't think they deal with a big morning commute crowd. The market area is spacious and they have a nice check out process if you park on the side of the building and check out there. Overall another great Wegmans - clean and ready for you anytime of the day.
Loved my breakfast sandwich and the strawberry ? and and banana ? smoothie ?.☺️
Just the superior out of the two "Webster" options. Layout is better, more updates, lighting is better, and the beer selection is much larger. The parking lot is also a ton better here as well
Wegmabs is iconic. If you are from the West coast, you have to step into a Wegman's and see how a grocery store should be. The sandwiches are delicious. There is an isle to grab and cook entreès. The craft beer section can take 45 minutes to browse or just a get mix and match 6 pack. The health food and nutrition section is pretty impressive. The best part- low prices!! So much to offer and the costs are reasonable!
Restaurantji Recommends
HOW have I not reviewed this Wegman's?!? My husband and I had our first date here!!!! Yes, you read that right. Classy, eh? So this particular location will always hold a special place in our hearts. One of the reasons we picked this place to meet is because of the variety of food options in the cafe area... unfortunately, due to Covid, the cafe is nothing like it used to be. We used to love the self serve hot and cold foods: Chinese, wing bar, salad bar, etc. Nonetheless, we have always LOVED Wegmans subs and that's what we usually get. Chicken Parm sub is amazing! As for the rest of the store, we always loved shopppng at Wegman's. I have to say, the prices here have SKYROCKETED since our visit 2 years ago. I couldn't we live how expensive it is here. Staff are top notch. Cleanliness is great. Variety of items is excellent.
I order Wegmans 2Go from here all the time. The curbside pickup is really easy. Even if I shop here, I sometimes order on the app because it's so much easier, and I just pull into the pickup spot before I leave. There's pickup spots on the righthand side looking at the store. They always bring it to me in minutes. I love the ciabatta bread for the subs. Their oil is also really good. Subs or wraps are what we typically get. My husband has tried the wings and a few other things. There's also coupons for free delivery sometimes. If you download the app, you'll get notifications. And it's cheaper than ordering on Doordash directly. As far as a store, it's bigger than some of the other Wegmans around. And check out lines aren't usually long.
Ah Weggies yes what to expect.. they have everything you need but be aware not every store has everything so. The entrance to get in off of Empire seemed fairly odd as most Wegmans when you pull in you see the front door. We pulled in and parked by the food court. The inside is neat and tidy and the staff is nice. Oddly enough the stay at the pizza bar seem to be in their own world. This is minor... they have parking and bring your bags kids! Cheers
This is the secret second Mega-Wegs. It's not quite Pittsford (it doesn't have some of the particularly absurd inventory), but it's almost as good. Wide selection of cheese and olives, huge variety of snack foods including brand-name. The produce section was rather picked-over when I visited, but I imagine that's just a coincidence based on when I visited.
This is an excellent grocery store. The employees are friendly and the store is clean. Wegmans offers a wide variety of products, including foreign fruit. Wegmans has an excellent selection of meat and fish. Wegmans also has a small food court that offers a soup and salad bar, pizza, sushi, and sandwiches for customers. There are tables for customers to use while eating. We have purchased pizza and other food as takeout and everything is very good. I do recommend wegmans as your grocery store.