Rotten lettuce in salad, not the first time, but the worst. This time I went back and complained. The "manager" was only concerned with giving me money back, which, yes, I was expecting. But she resented my suggestions to hold people accountable..the salad maker (supposedly salad was made that day), or the person who gave me a bad salad. Bad managing, bad staffing: result? Bad food.
Atmosphere: 1
Food: 1
Service: 1
Jay Nunez
Lobby closed , very long lines.
Food: 5
Service: 3
Recommended dishes: French Fries, Dave's, Sandwich
Very nice Wendy's location. They always have our order correct & when we ask for fresh of the fryer food, they never give us a problem & everyone is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Spicy Chicken Sandwich, Wendy’S French Fries, Wendy’S Biscuit Croissant and Classic Breakfast Sandwiches, Salad, Sandwich, Chili
Rick Steinhilber
Quick stop for lunch with kids. Fast service, good food.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Nuggets with Fries, Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
K. Young
Casual fast food at a decent price.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Nuggets with Fries, 4 for 4 with Chicken blt, Hamburger 4 for 4 44 with Small Vanilla Frosty, Spicy Chicken Sandwich, Wendy’S French Fries, Hamburger, Dave's, Sandwich
Steven Carbone
I ordered a nacho chicken sandwich and a peppermint frosty. All of the food came up fast and was delicious.There was a man with a young boy (3 or 4 years old) in front of me, and they didn't have the sauce that the boy wanted with his nuggets. What blew me away is that the lady taking orders pulled the little boy aside and showed him the sauces they had, which is the single best showing of customer service I have ever seen at a Wendy's.
Atmosphere: 5
Food: 5
Service: 5
Andriy Lutsak
Ordered Dave’s triple… got home… opened the bag and it’s a baconator triple…My very first time in Webster location… maybe I’ll give it another chance. If second time some other mess up then no reason to order from
Food: 4
Service: 3
Bianca Barrero
Always quick, accurate
Atmosphere: 5
Food: 5
Service: 5
Eric P
Everything was fresh to order. The requested changes were followed. The woman at the drive-thru was kind and very helpful. The only negative was the wait of 5+ minutes. It's understandable, but I did remove a star for it as I feel waiting 10 minutes total makes this very slow fast food.Wheelchair accessibility: ADA compliant 100%
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S French Fries, Son of Baconator, Sandwich
Rotten lettuce in salad, not the first time, but the worst. This time I went back and complained. The "manager" was only concerned with giving me money back, which, yes, I was expecting. But she resented my suggestions to hold people accountable..the salad maker (supposedly salad was made that day), or the person who gave me a bad salad. Bad managing, bad staffing: result? Bad food.
Atmosphere: 1
Food: 1
Service: 1
Lobby closed , very long lines.
Food: 5
Service: 3
Recommended dishes: French Fries, Dave's, Sandwich
It's a fast food
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Baconator Fries, Dave's, Sandwich
Very nice Wendy's location. They always have our order correct & when we ask for fresh of the fryer food, they never give us a problem & everyone is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Spicy Chicken Sandwich, Wendy’S French Fries, Wendy’S Biscuit Croissant and Classic Breakfast Sandwiches, Salad, Sandwich, Chili
Quick stop for lunch with kids. Fast service, good food.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Nuggets with Fries, Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Casual fast food at a decent price.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Nuggets with Fries, 4 for 4 with Chicken blt, Hamburger 4 for 4 44 with Small Vanilla Frosty, Spicy Chicken Sandwich, Wendy’S French Fries, Hamburger, Dave's, Sandwich
I ordered a nacho chicken sandwich and a peppermint frosty. All of the food came up fast and was delicious.There was a man with a young boy (3 or 4 years old) in front of me, and they didn't have the sauce that the boy wanted with his nuggets. What blew me away is that the lady taking orders pulled the little boy aside and showed him the sauces they had, which is the single best showing of customer service I have ever seen at a Wendy's.
Atmosphere: 5
Food: 5
Service: 5
Ordered Dave’s triple… got home… opened the bag and it’s a baconator triple…My very first time in Webster location… maybe I’ll give it another chance. If second time some other mess up then no reason to order from
Food: 4
Service: 3
Always quick, accurate
Atmosphere: 5
Food: 5
Service: 5
Everything was fresh to order. The requested changes were followed. The woman at the drive-thru was kind and very helpful. The only negative was the wait of 5+ minutes. It's understandable, but I did remove a star for it as I feel waiting 10 minutes total makes this very slow fast food.Wheelchair accessibility: ADA compliant 100%
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S French Fries, Son of Baconator, Sandwich
Restaurantji Recommends
Tried the app today. I almost got what I wanted. I wanted to add lettus tomato and mayo. They added it but no bun, my bad.
Atmosphere: 4
Food: 4
Service: 3
Best Wendy's in town went 8N had a blast with my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries, Hamburger, Sandwich
Food is good but they consistently mess up orders.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Wendy
Went through the drive through at 9:30pm not one person answered through the speaker nor came to the window. Thought yall were open untill 1?
Atmosphere: 1
Food: 1
Service: 1
they provide a sad experience, low standards of cleanliness, food barely acceptable. line with 30 minutes waiting and their the staff are
Atmosphere: 1
Food: 1
Service: 1