I haven't stopped by this location in a long time and took it upon myself to pick up something quickly this morning in the middle of errands. Please keep in mind I've worked in the restaurant industry for over 20 years and I'm pretty open minded about someone possibly having a bad day but even with effort on my part, this employee did not seem to enjoy being at work nor seemed to be in the right state of mind to be there.I walked up to the counter and the employee who approached the counter in an entitled stance (so I assume the store or shift manager) did not greet me. She pulled out a sheet of deli paper and just stood in front of it. I waited because I wasn't sure if she was ready because she wasn't saying anything and she wasn't making eye contact. She finally looked up, still not saying anything, so I took it upon myself to say "Hi. How are you?". With her glossy eyes (either hungover, sleep deprived, or high) she replies with a long annoyed blink and said "Doing great." sarcastically. Since she still didn't say anything about beginning my order or wanting to interact at all, I took it upon myself to begin my order. I overheard her venting to her coworker, while wrapping up my sandwich, telling her jokingly that she couldn't function or speak right. I again attempted to have more than just a transaction and tried reassuring her she was doing great. After checking out and paying, she crinkled up my receipt and sarcastically grinned as I took it upon myself to tell her to have a good day where I was just grinned at with no real smile or verbal response. The food was great because that is something that is hard to mess up and something I imagine a trained employee could do in their sleep. I feel customer service is pretty simple as well, even if you don't feel like being at work. Your paycheck is based on a job description (especially as a possible manager) that I'm sure includes basic customer service as a requirement, which I don't feel takes talent or skills necessary to accomplish.My visit left me a little boggled and I hope this employee feels better soon so no one else experiences feeling the lack of basic human interaction. Not going back.
Charles Viens
I'll have the Boss, please.
Atmosphere: 4
Food: 4
Service: 4
Connie
I was at this store around 330 memorial day the store was spotless and the employees were awesome good job
Amber Chamberlain
Love the people that work here. It's a cute and tiny subway but they pay attention to what you tell them you want on your food. They're welcoming.Parking: Parking is good. They have their own parking.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cookies, Spicy Italian, The Mexicali
Ron Rousseau
Since new owner took over, place has been up to subway standards. Have been there 4 times since he took over and very happy with the place as a whole.
They were under new management we were greeted very well they were very helpful in our selection will go back again
Atmosphere: 5
Food: 5
Service: 5
Dave Davey
This store is under NEW OWNERSHIP!! Please stop in and see Dave and the West Sand Lake Crew. Can't wait to see you.Kid-friendliness: Awesome Service
TheZnichols21
New owner has put a lot of time in to turn this shop around and it shows!
Charles Heap
Currently closed. Supposed to reopen with new management
Alija Maslesa
Don't even deserve a one star. Came by last week sign on door that their toaster is down, tried to go in and get a cold sub, but apparently the toaster being down means it's a day off, stop by today no signs, figured their open since it's Monday afternoon and google said so, wrong closed again, guess no one wants to work at this subway.
Clean, friendly staff, and they make great subs!
Atmosphere: 5
Food: 5
Service: 5
Food is fresh good
Atmosphere: 5
Food: 5
Service: 5
I haven't stopped by this location in a long time and took it upon myself to pick up something quickly this morning in the middle of errands. Please keep in mind I've worked in the restaurant industry for over 20 years and I'm pretty open minded about someone possibly having a bad day but even with effort on my part, this employee did not seem to enjoy being at work nor seemed to be in the right state of mind to be there.I walked up to the counter and the employee who approached the counter in an entitled stance (so I assume the store or shift manager) did not greet me. She pulled out a sheet of deli paper and just stood in front of it. I waited because I wasn't sure if she was ready because she wasn't saying anything and she wasn't making eye contact. She finally looked up, still not saying anything, so I took it upon myself to say "Hi. How are you?". With her glossy eyes (either hungover, sleep deprived, or high) she replies with a long annoyed blink and said "Doing great." sarcastically. Since she still didn't say anything about beginning my order or wanting to interact at all, I took it upon myself to begin my order. I overheard her venting to her coworker, while wrapping up my sandwich, telling her jokingly that she couldn't function or speak right. I again attempted to have more than just a transaction and tried reassuring her she was doing great. After checking out and paying, she crinkled up my receipt and sarcastically grinned as I took it upon myself to tell her to have a good day where I was just grinned at with no real smile or verbal response. The food was great because that is something that is hard to mess up and something I imagine a trained employee could do in their sleep. I feel customer service is pretty simple as well, even if you don't feel like being at work. Your paycheck is based on a job description (especially as a possible manager) that I'm sure includes basic customer service as a requirement, which I don't feel takes talent or skills necessary to accomplish.My visit left me a little boggled and I hope this employee feels better soon so no one else experiences feeling the lack of basic human interaction. Not going back.
I'll have the Boss, please.
Atmosphere: 4
Food: 4
Service: 4
I was at this store around 330 memorial day the store was spotless and the employees were awesome good job
Love the people that work here. It's a cute and tiny subway but they pay attention to what you tell them you want on your food. They're welcoming.Parking: Parking is good. They have their own parking.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cookies, Spicy Italian, The Mexicali
Since new owner took over, place has been up to subway standards. Have been there 4 times since he took over and very happy with the place as a whole.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Meatball Marinara, Roast Beef
Was happy with the sandwich and service! But let's be honest your average chain subway.
Atmosphere: 3
Food: 4
Service: 5
Glad to see them open again.Vegetarian options: My son always gets a veggie sub. He loves it.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Meatball Marinara, Bacon Egg
This is probably the dirtiest sub shop in the state. The building has a mouse problem.
Restaurantji Recommends
They were under new management we were greeted very well they were very helpful in our selection will go back again
Atmosphere: 5
Food: 5
Service: 5
This store is under NEW OWNERSHIP!! Please stop in and see Dave and the West Sand Lake Crew. Can't wait to see you.Kid-friendliness: Awesome Service
New owner has put a lot of time in to turn this shop around and it shows!
Currently closed. Supposed to reopen with new management
Don't even deserve a one star. Came by last week sign on door that their toaster is down, tried to go in and get a cold sub, but apparently the toaster being down means it's a day off, stop by today no signs, figured their open since it's Monday afternoon and google said so, wrong closed again, guess no one wants to work at this subway.