Moe's Southwest Grill

5063 Transit Rd, Williamsville
(716) 634-7200

Recent Reviews

Gary Grudzinski Jr.

Food was slamming delicious and I will gladly be going back to enjoy a meal again ! Thank you for your wonderful dining experience much appreciated sincerely satisfied customer.

Atmosphere: 5

Food: 5

Service: 5

Mahendra Mannan

I ordered a Stack online. I did not like the way it was packed. The stack was put in the chip bag because of which most chips were soggy. Also the tortilla was kind of torn with some stuffing out of the aluminum foil pack. This is absolutely a bad presentation. I used to go to Moe’s in 5063 transit rd williamsville pretty much regularly and cannot believe they did this for the second time. My sincere advise to staff at this location - please respect food.

Atmosphere: 3

Food: 3

Service: 1

Kevin Markwardt

Service was wonderful. Thank you Fenton. Food was really good. Place was nice and clean.

Atmosphere: 4

Food: 4

Service: 5

Kevin Czerniejewski

Not worth the money at all I would definitely choose somewhere else to eat unless there's no other

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Bowl

Sal B

Food was just ok.

Atmosphere: 2

Food: 3

Service: 2

Z B

I now remember why I stopped coming to Moe's! First off the prices are crazy. Second the service was horrible, everyone was short tempered cash out girl was almost Ignorant that we didn't want queso.. tables were disgusting and not cleaned, floor was sticky just discussing.. never again!

Atmosphere: 1

Food: 3

Service: 1

Lauren Rogers

Skimpy portions for the price. My cup of queso was literally half full upon opening it, not having eaten any of it. For $5 and change for a cup of queso, I'd at least expect it to be full.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Queso

John Diodate

The food was good and consistent as to what we have had from Moe’s in the past. The portions were good.The four people working did a decent job but there was very little personality or interaction from them. It was almost as though they were doing what they had to do but didn’t go above that at all. Almost like they didn’t want to be there.The restaurant was a mess. The majority of the tables were dirty, the floor was littered with spilled nacho chips, straw wrappers, and other refuse. The napkin holder was empty and the salsa bar was missing two choices and looked like it hadn’t been attended to in a couple of days; salsa was dried out, salsa was on the bar and dried to it, and it looked like old pudding with a crust on the top. Although out of their control, the drink machine was broken but one of the employees informed us of it being partially inoperable.One employee had an ear pod in their ear which makes one think that they were more interested in whatever was streaming through it than the people coming to get food.I would have a hard time returning to this restaurant and would not recommend any family or friends going there.The lack of pride shown in all aspects was sad and not good for business.

Atmosphere: 1

Food: 5

Service: 4

Adriana Walter

Amazing time at Moes today everyone was so kind and hard working. I can’t wait to come again. I have had a bad experience at other moes in the area but this one is definitely my favorite. Thank you williamsville Moes for the hard work and dedication.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Nachos

Kymberly C.

I ordered the Moes more meat bowl.... It advertised double meat. It had less than a normal bowls meat. I think since it was towards the end of the night, they didn't want to cook any more meat. We did door dash so it's not like I could have said anything while they were making it. So I pretty much had 3-4 bites with the meat and the rest of the bowl was rice and beans. So here I am disappointed in a $16 bowl with barely any meat.... I'm half way through my meal, pushing the rice around trying to find maybe hidden meat... and there is a brown hair in the bottom of my bowl in the sauce mixture.... So I immediately started throwing up (yes I throw up when other people's hair is in my food). So my dinner was ruined. Prior to starting my meal, my fiancé had ordered a chicken taco which looked sooo good so I took a bite and it actually was fantastic. My exact words were "next time order me one of those!"We ordered chips and cheese and salsa. The print out said the salsa on it, but we didn't get our salsa. Kinda a poor experience. I'm giving it 3 stars because the food I did eat with meat in it was very good!

Pedro Marte Peralta

Simply can go wrong with the homewrecker. Made to order.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Homewrecker Burrito

The Stroh Life

One of the better locations in the western ny area. Great customer service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Earmuffs Burrito Bowl, Homewrecker Burrito

Joel Ranney

Stood in line till the very end just to overhear the workers say they are cash only because the system is down. Told us there was a sign, Like we were supposed to see the smallest little sign on the interior door. Never even told us and had already made our food. The only reason we found out was because I heard the employees talking to each other. Why wouldn’t you remind all customers coming into the restaurant. So unprofessional and such a waste of time. Ended up walking out because we did not have cash only cards. NO COMMUNICATION

Atmosphere: 1

Food: 1

Service: 1

Michele H.

Let me tell you this was a difficult one to write. I always find something good in food I order but this has to be said. This was a delivery from one of the services...however it was the food and not getting all that was ordered that was the issue here. My husband and I used to go to the Moe's that was in North Buffalo and on Niagara Falls Blvd in Amherst all the time. It's been years since I had it. So tonight I ordered a chicken quesadilla (same thing I always used to order). The flour tortilla was like glue! It was stretchy and no "crust" look to it at all from being on a grill. I asked for cheese, cilantro, chicken, pico. It was the most flavorless meal Ive ever had. And I had to add salt to EVERYTHING! I also requested the free chips and salsa. I requested also extra pico on the side and extra salsa. I didn't get any salsa. NONE! So the chips were basically useless. If I had some salsa in the fridge it would have been somewhat salvagable but I didn't. The pico was dry! it was only bits of tomato and maybe 2 little onion dices. To say this meal was a disappointment is an understatement. It's a lot of money to order through the delivery services but then for the meal which of course has gone up in price as well....not have items you requested/ordered is frustrating. I won't bother going to Moe's anymore either eating in or take out...I guess I'm not "WELCOME AT MOE'S" anymore.

Nicole Farmer

Did not get Half the stuff I ordered on my tacos, no sour cream on 2 but 1 was All sour cream, No corn salsa At All.Barely any meat but plenty of cheese.

Food: 1

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