Starbucks

5165 Main St, Williamsville
(716) 633-4387

Recent Reviews

Stephanie Diehl

Waited 10 MINUTES in the drive thru for ONE simple coffee! Absolutely ridiculous! Not to mention 50% of the time they get the drink wrong. I do not recommend!!!

Atmosphere: 1

Food: 1

Service: 1

Mae' Dae' Ruttlen

Polite, great energy, fast, efficient,clean, drinks are always

Atmosphere: 5

Food: 5

Service: 5

Christopher Burst

I’ve been ordering the same simple order of a Venti Cafe Misto. Over the last 4 weeks ordering from different locations I’ve been getting basically a cup of milk that isn’t even frothed with a splash of coffee. I know it’s supposed to be half and half but I’m basically paying $5 for milk.

Atmosphere: 2

Food: 1

Service: 3

Joycee Williams

As time goes on I question why I still come hereA lot of my disappointments with this location may or may not be the baristas fault. However, today I AM LIVID. I ordered a caramel macchiato with a couple customizations (extra hot, ristretto and blonde espresso). As I take my very first sip of my drink---it's mostly watered all the way down and not a caramel taste at all. I have an extra hot watered down milk!I've patronized Starbucks long enough to know that the drinks can vary based on the skill set of the barista BUT THIS IS BEYOND TERRIBLE! If I could make it back before work, I'd take this mess back.I can say that some of the staff do take pride in making quality beverages BUT whoever made this needs more training.

Atmosphere: 5

Service: 3

Ray Moe

I had a terrible this afternoon , I went to Starbucks I wanted to purchase my order using my gift card which I’m sure has 25$ in it, I checked before I got into the drive through. They stole my gift card and forced me to pay an additional amount. Terrible service, THESE GUYS ARE SCAMMERS!!!! wouldn’t come here even if it was the last place on earth.

Atmosphere: 1

Food: 1

Service: 1

Squirrel Girl

Ordered my favorite drink and they got it right! Only complaint was that it was a little bit more liquidy than it should've been.

Julia Zdyb

The workers here are amazing, especially Jasmine (I hope I got your name right love) she smiles every single day and always puts in the best work ethic. Every time I come to Starbucks she has the place running in perfect order, pumping drinks out with a smile. It’s such a pleasant atmosphere and I appreciate the workers a lot! Thank you guys!

Atmosphere: 5

Food: 5

Service: 5

Audrey Schult

I’ve given this Starbucks plenty of chances, but it is always slow and always out of multiple menu options. It’s completely unacceptable to be out of seasonal items/drinks right after they just came out. Will not be returning to this location.

Madeline Dietrich

long time for drinks. promised in 6-9 and actually took 30

Atmosphere: 2

Food: 5

Service: 2

Jake

Took over 30 mins in the drive thru.Once your in the drive thru lane you can NOT get out!

Service: 2

Susan Svorai

Atmosphere inside says, don't get comfortable! Expensive. Overrated.

Atmosphere: 1

Food: 5

Service: 5

Mary A. D'Innocenzo

The drive-thru attendant was quite pleasant. I was in and out in under 5.I don't do chain coffee shop food, unless its Spot or a donut. Nothing against any of them, just...a lovely memory from my childhood I like to enjoy when I have a coffee and donut. ☺️Oh! The brownies here are amazing! Love Starbucks gum! And, those yummy chocolate-covered coffee beans are amazing in a pinch for a quick, easy, low sugar, high-octane pick-me-up.Dietary restrictions: Starbucks does their best to accommodate. All drinks are personal, and customizable. There is a space for notes for the baristas at the end of the Customize screen when ordering ahead. Ahead of it's time, still, here in WNY.Parking: Very busy location, yet ease and convenience entering and existing the parking lot. Intelligently designed for the area. Seemed like plenty of empty spaces at about 3:30 pm.Wheelchair accessibility: Everything is ground-floor access. Plenty of accessible parking near the large doors. Can't speak on the atmosphere, as I didn't go inside.

Service: 5

Recommended dishes: Coffee Frappuccino Blended Beverage

A A

Great place but the wait time is crazy. I don’t blame them because those drinks are an art the requires time and effort.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Coffee Cake, Coffee Frappuccino Blended Beverage, White Chocolate Cr

Elise

This is the worst Starbucks I’ve ever been to. Rude staff. I’ve never waited so long in a line where I’m the first person in line. I will absolutely never come back.

Atmosphere: 3

Food: 1

Service: 1

L. G.

Amazing people, amazing drinks everytime. It's my go-to Starbuck ❤️

Atmosphere: 5

Food: 5

Service: 5

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