The food was okay. Had no wow effect. It was very cold, dirty and too chaotic. I would never go there again
Atmosphere: 1
Food: 3
Service: 3
D. Moe
Food was great. Service needs improvement. The whole place looks run down and beat up but the delicious food makes up for it. Just would not sit down to eat.
Atmosphere: 2
Food: 5
Service: 3
Denise Smith-Fraser
The Sarku Japan staff at Cross County in Yonkers is either stupid or racist. Possibly both. Yesterday my husband tried to pick up food we'd ordered online. Ten minutes later he came back to the car. No food. The cashier had said she had no order in his name. She brushed him off in a nasty way without really looking at the confirmation on his phone; as if he were trying to pull a scam. He got his wallet with further proof and went back. Another ten minutes passed after which I went in and we both spoke to a different employee. He tried to ignore us. After having to make a scene, the man finally took the time to go through the waiting take-out bags. He found our order. No one deserves to be treated with such disrespect. A food establishment with such a low regard for people who represent the bulk of its customer base, black and brown people, should move the business elsewhere. Between poor staff behavior and average food, certainly this take-out can be replaced with something better for everyone.
Atmosphere: 1
Food: 2
Service: 1
Pastor Derrick Fraser (PASTOR D)
The staff was disrespectful & dismissive when I showed up for my on-line order. I showed my phone with the Doordash info indicating my order was ready, but both a woman and man there said there was no order there for me. They just glanced at the phone & gave me very unfriendly looks as if I were a criminal. After a back & forth argument lasting more than 10 minutes, the man finally found my order which had been sitting there all along. He handed it to me with no apology. I have never been treated like that in a restaurant before. I noticed that all the customers were Black or people of color like myself . Couldn't help but detect a bit of racism in the disrespectful way I was treated.I WILL NEVER RETURN THERE!Rev. Derrick L. Fraser
Atmosphere: 1
Food: 3
Service: 1
Amy E. Robertson
Quick and clean but SO incredibly bland. We had teriyaki shrimp and teriyaki beef. Wouldn’t come back
Maya
Definitely the last time I order from here - it’s frustrating wasting money on requesting extra food and they give you barely even a normal amount. It’s gross.The quality of the food doesn’t make up for the high price and horrible service.Sticking with Teriyaki One from now on.
Food: 1
Alfredo Bello
Bad experience, you talk to them and they were rude, the diet coke was expired, it tasted bad and they didn't change it, the menu says one thing and they serve it to you with another. Bad
Atmosphere: 1
Food: 1
Service: 1
Lorena W
Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki Bowl
Caren Jane Gador
Fresh food and lots of
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki Bowl
Kai Kai
Food was really good, but gave little chicken. Tables were dirty and cashier and cooks were rude.
I’ve been here many times. Last time I went there was very little protein in my sushi roll, mostly rice. This time I asked for eel sauce, the woman at the register looked me dead in the eye and said there is no more as I’m looking at a 75% full bottle on the back counter. The other guy making the food was very rude as well. One lady was kind enough to get it for me….. thank you to her and no one else.
Atmosphere: 1
Service: 1
Juana Arias
They give me a lot of food, excellent I love this foodWheelchair accessibility: Yes, you can access with wheelchair
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Bento Box
Siobhan Williams
This was my 1st visit here. The employees were extremely friendly. The Chicken and Shrimp Teriyaki was so delicious and filling. We will definitely be returning the next time we're in the area. ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Shrimp Teriyaki with Fried Rice
Vishal K
Cashier need to stop rushing when people want to place a order too much rice less chicken is this America?
Stacey White
So first...the food was nice. It was my first time so I guess I didn't know what to expect. They served the meal and left it open on the counter for you to take and close yourself. While that may be okay for some people...for me that was not very hygienic. I would have preferred they close it after all they are serving the meal right in front of you and you can see for yourself what is being put into the dish. Otherwise it was good.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Shrimp Teriyaki with Vegetables
The food was okay. Had no wow effect. It was very cold, dirty and too chaotic. I would never go there again
Atmosphere: 1
Food: 3
Service: 3
Food was great. Service needs improvement. The whole place looks run down and beat up but the delicious food makes up for it. Just would not sit down to eat.
Atmosphere: 2
Food: 5
Service: 3
The Sarku Japan staff at Cross County in Yonkers is either stupid or racist. Possibly both. Yesterday my husband tried to pick up food we'd ordered online. Ten minutes later he came back to the car. No food. The cashier had said she had no order in his name. She brushed him off in a nasty way without really looking at the confirmation on his phone; as if he were trying to pull a scam. He got his wallet with further proof and went back. Another ten minutes passed after which I went in and we both spoke to a different employee. He tried to ignore us. After having to make a scene, the man finally took the time to go through the waiting take-out bags. He found our order. No one deserves to be treated with such disrespect. A food establishment with such a low regard for people who represent the bulk of its customer base, black and brown people, should move the business elsewhere. Between poor staff behavior and average food, certainly this take-out can be replaced with something better for everyone.
Atmosphere: 1
Food: 2
Service: 1
The staff was disrespectful & dismissive when I showed up for my on-line order. I showed my phone with the Doordash info indicating my order was ready, but both a woman and man there said there was no order there for me. They just glanced at the phone & gave me very unfriendly looks as if I were a criminal. After a back & forth argument lasting more than 10 minutes, the man finally found my order which had been sitting there all along. He handed it to me with no apology. I have never been treated like that in a restaurant before. I noticed that all the customers were Black or people of color like myself . Couldn't help but detect a bit of racism in the disrespectful way I was treated.I WILL NEVER RETURN THERE!Rev. Derrick L. Fraser
Atmosphere: 1
Food: 3
Service: 1
Quick and clean but SO incredibly bland. We had teriyaki shrimp and teriyaki beef. Wouldn’t come back
Definitely the last time I order from here - it’s frustrating wasting money on requesting extra food and they give you barely even a normal amount. It’s gross.The quality of the food doesn’t make up for the high price and horrible service.Sticking with Teriyaki One from now on.
Food: 1
Bad experience, you talk to them and they were rude, the diet coke was expired, it tasted bad and they didn't change it, the menu says one thing and they serve it to you with another. Bad
Atmosphere: 1
Food: 1
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki Bowl
Fresh food and lots of
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki Bowl
Food was really good, but gave little chicken. Tables were dirty and cashier and cooks were rude.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Teriyaki Bowl
Restaurantji Recommends
I’ve been here many times. Last time I went there was very little protein in my sushi roll, mostly rice. This time I asked for eel sauce, the woman at the register looked me dead in the eye and said there is no more as I’m looking at a 75% full bottle on the back counter. The other guy making the food was very rude as well. One lady was kind enough to get it for me….. thank you to her and no one else.
Atmosphere: 1
Service: 1
They give me a lot of food, excellent I love this foodWheelchair accessibility: Yes, you can access with wheelchair
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Bento Box
This was my 1st visit here. The employees were extremely friendly. The Chicken and Shrimp Teriyaki was so delicious and filling. We will definitely be returning the next time we're in the area. ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Shrimp Teriyaki with Fried Rice
Cashier need to stop rushing when people want to place a order too much rice less chicken is this America?
So first...the food was nice. It was my first time so I guess I didn't know what to expect. They served the meal and left it open on the counter for you to take and close yourself. While that may be okay for some people...for me that was not very hygienic. I would have preferred they close it after all they are serving the meal right in front of you and you can see for yourself what is being put into the dish. Otherwise it was good.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Shrimp Teriyaki with Vegetables