Dairy Queen Grill & Chill

821 Brittain Rd, Akron
(330) 794-9119

Recent Reviews

Kevin Fantone

they posted that they were open from 11-10. i was there at 2 and they were closed

Marissa Ostrander

If I could, I would give this location 0 stars. I’ve had to call corporate several of times. With the food not being made right, to it being cold, not having ice for drinks, runny ice cream, terrible customer service. Today 4/8/24 I pull through the drive thru, you have a lady and a guy arguing, her slamming doors. I’m sitting there for over 12 mins and ask a guy if anyone is working…. He said “I’ll grab them”. Like where is the management? It has gone downhill within the last 2 years.

Atmosphere: 1

Food: 1

Service: 1

Myka Star

Went thru the drive thru this time but as usual great service with a smile an love the new additions to the menu can't wait for the fall ice cream to

Atmosphere: 5

Food: 5

Service: 5

Rese B

Make sure you know what your ordering youre not permitted to add anything at the window according to their manager. Also I ordered chicken strips the chicken was not cooked all the way through and the fries were not cooked also.

Joe

Mid-afternoon at this location, half the lights were off, the 'OPEN' light wasn't lit, and couldn't tell if the place was open. Upon going in, we were told they had no beef/burgers available. So that left chicken baskets. Ok, so ordered one four-piece and one six-piece. We were the only customers and yet the order took a long time, and each order arrived separately, separated by several minutes. Opened the boxes, and there's no Texas toast and the fries tasted old and 'chewy'. We aren't going back to this location.

Atmosphere: 1

Food: 2

Service: 2

Michelle Tietz

Terrible service..waited 10 mins in line and another 15 at window waiting for order because guy that took the money left and went outside!

christopher boone

Service was slow to make and somehow they confuse the order even when the place has zero customers.

Atmosphere: 2

Food: 2

Service: 1

thomas labbe

Service wasn't bad, didn't wait too long in the drive thru. On the other hand, the food was terrible. Hot dogs and chili were completely overcooked. Maybe they took too long cooking the dogs because everything else was cold and dried out. ( burgers, fries and pretzels). Tried calling several times but the phone stayed busy, maybe other complaints??

Atmosphere: 2

Food: 1

Service: 2

Matt Snell

The lines are too long they close the dining room and you can't get in and you sit and you wait and wait not very good just hire more staff to keep the dinning room open so people don't have to wait in

Atmosphere: 1

Food: 5

Service: 1

john mel

Their moolate machine has been broke for a couple months or so they say ! even blizzards .really gone downhill!!

Atmosphere: 2

Food: 2

Service: 2

Michelle Mace

Ordered 2 Blizzards, received one Blizzard and a banana split. Drive thru worker actually argued with me about what I ordered. Been a customer for years, won't be back.

Service: 1

pinhead larry

How many different blizzards do you have to order to get the ingredients? This starts with management somethings not right especially when it's a new

Food: 1

Service: 1

Renee Wilson

Great service. Food was delicious.

Food: 4

Service: 5

Recommended dishes: Ice Cream Cake

Robert “Drew” Williamson

If your taste buds are tasting or tingling for something cold and sweet dairy Queen is the the place to be if you're not in the mood for something cold they do have burgers they do got hot dogs they all tasty

Atmosphere: 4

Food: 5

Service: 5

Holt Beth

Food was great and they completely followed our special instructions for our drive thru order!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Ice Cream Cake, Burger, Sandwich

Load More