Updated* I was very hungry and may have overreacted. Excuse my previous review.
Atmosphere: 4
Service: 4
Dale Rosier
It took 20 minutes to get served and the food was dry n cold n we got foot long pretzels n they were burnt and no salt worst meal I ever
Atmosphere: 1
Food: 1
Service: 1
josh Dunlap
Went in at 6:30pm on 2-02-24 to try the new pretzels. It took the 3 of them 10 minutes to make 3 subs then other online orders were being made before they even acknowledged me (which never even happened). Stood in line for almost 20 minutes before I just left. Never had such bad service at a subway before. I usually don’t complain and can sympathize with workers because I’ve been there but this was just crazy.
Atmosphere: 1
Service: 1
Rick Davis
I was all excited to watch them freshly slice my meats, especially when I walked in and saw the meat slicer and signage about how they now freshly slice the meats. ALL LIES. They pulled the meat from a tray like they always do.
Atmosphere: 4
Food: 3
Service: 4
Finnegin
Best subway I have ever been to with the most polite staff glad I work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch Melt, Cookies
Laura B
Because Subway no longer has a “BLT” on the menu even though you have all the ingredients, I had to pay $20.99 for a footlong BLT, double meat, double cheese for my son. That is the most ridiculous price for a sandwich I have ever heard. The girl ringing it up basically said there was no other way to ring it up, laughed and said your poor wallet. Will never, ever patronize Subway again. Absolutely no value for an already sub-par sub place.
Atmosphere: 1
Food: 1
Service: 1
Brian J.
On East Market Street. A great group of people. Always courteous. Do their job well. I accidentally left my wallet there. They found it and I got it back. Thank you!
Kevin Sanders
What can you say you make it your way good and warm if that's the way you like it
Jpo
Placed an order over an hour ago. Called to check on it they said it was ready. After it wasnt here after a while and no update on "delivery status" I called yet again. She was very rude and said "I told you it was ready last time". I said "I placed it for delivery" she said oh... We aren't in charge of that sorry.... I said um.... So can you reimburse me? She said she doesn't know. She said she voided it and HOPES the money will be back in my bank account in a couple of days..... I said.. Awesome. So the $20 I had for dinner tonight is now gone. No food. And no manager to speak with for a better outcome. Thanks for a Terrible new years jerks.
Matthew Truett
Ate here a few times. It's okay. Basic Subway. No complaints or issues, but not the most amazing Subway in the world...
Two people on staff. You two were awesome. Thank you ?
Joseph C
Have no idea if the people are good, no idea because I could not get the website to work. So sad, but hey, there are lots of other options around, I'd say if this Subway wants to stay open, well, maybe make it possible to order online with a website that actually works all the time and not just occasionally. Chicken Sandwich from the Kentucky Fried across the street was wonderful, could have been a sub if I could have ordered one.
Joseph C.
Lived in the area for 10 years now, trying to order on line with this restaurant is next to impossible, the website only works sometimes, they don't deliver and half the time when you go to pickup, it's not ready. The website issue is a deal breaker though, it fails way more often than it works, my wife is 67 and can write better web apps than these people. So sad.
Timothy Koshar
Love the people here. Cozy dinning room. Would give a 5 but there's no microwave?
Kay Jackson
Definitely one of the nicer Subways, located in Springfield by Giant Eagle! Staff is nice, sandwiches always made decent and not slopped together which is an issue I've had at other locations. Was kinda bummed to see the Diet Dr. Pepper taken out of the fountain drink machine though, it was my favorite. But all in all, I'd drive out of my way to go to this one.
Updated* I was very hungry and may have overreacted. Excuse my previous review.
Atmosphere: 4
Service: 4
It took 20 minutes to get served and the food was dry n cold n we got foot long pretzels n they were burnt and no salt worst meal I ever
Atmosphere: 1
Food: 1
Service: 1
Went in at 6:30pm on 2-02-24 to try the new pretzels. It took the 3 of them 10 minutes to make 3 subs then other online orders were being made before they even acknowledged me (which never even happened). Stood in line for almost 20 minutes before I just left. Never had such bad service at a subway before. I usually don’t complain and can sympathize with workers because I’ve been there but this was just crazy.
Atmosphere: 1
Service: 1
I was all excited to watch them freshly slice my meats, especially when I walked in and saw the meat slicer and signage about how they now freshly slice the meats. ALL LIES. They pulled the meat from a tray like they always do.
Atmosphere: 4
Food: 3
Service: 4
Best subway I have ever been to with the most polite staff glad I work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch Melt, Cookies
Because Subway no longer has a “BLT” on the menu even though you have all the ingredients, I had to pay $20.99 for a footlong BLT, double meat, double cheese for my son. That is the most ridiculous price for a sandwich I have ever heard. The girl ringing it up basically said there was no other way to ring it up, laughed and said your poor wallet. Will never, ever patronize Subway again. Absolutely no value for an already sub-par sub place.
Atmosphere: 1
Food: 1
Service: 1
On East Market Street. A great group of people. Always courteous. Do their job well. I accidentally left my wallet there. They found it and I got it back. Thank you!
What can you say you make it your way good and warm if that's the way you like it
Placed an order over an hour ago. Called to check on it they said it was ready. After it wasnt here after a while and no update on "delivery status" I called yet again. She was very rude and said "I told you it was ready last time". I said "I placed it for delivery" she said oh... We aren't in charge of that sorry.... I said um.... So can you reimburse me? She said she doesn't know. She said she voided it and HOPES the money will be back in my bank account in a couple of days..... I said.. Awesome. So the $20 I had for dinner tonight is now gone. No food. And no manager to speak with for a better outcome. Thanks for a Terrible new years jerks.
Ate here a few times. It's okay. Basic Subway. No complaints or issues, but not the most amazing Subway in the world...
Restaurantji Recommends
Two people on staff. You two were awesome. Thank you ?
Have no idea if the people are good, no idea because I could not get the website to work. So sad, but hey, there are lots of other options around, I'd say if this Subway wants to stay open, well, maybe make it possible to order online with a website that actually works all the time and not just occasionally. Chicken Sandwich from the Kentucky Fried across the street was wonderful, could have been a sub if I could have ordered one.
Lived in the area for 10 years now, trying to order on line with this restaurant is next to impossible, the website only works sometimes, they don't deliver and half the time when you go to pickup, it's not ready. The website issue is a deal breaker though, it fails way more often than it works, my wife is 67 and can write better web apps than these people. So sad.
Love the people here. Cozy dinning room. Would give a 5 but there's no microwave?
Definitely one of the nicer Subways, located in Springfield by Giant Eagle! Staff is nice, sandwiches always made decent and not slopped together which is an issue I've had at other locations. Was kinda bummed to see the Diet Dr. Pepper taken out of the fountain drink machine though, it was my favorite. But all in all, I'd drive out of my way to go to this one.