Dairy Queen Grill & Chill

1635 W State St, Alliance
(330) 821-5096

Recent Reviews

Will C

Young workers. But they seamed to know the job. They where fast and curious.

Atmosphere: 4

Food: 4

Service: 4

Nicollette Russell

Usually have a pretty good service here but this time I ordered I wanted to add something to my order when I got to the window and I heard the guy at the window tell the worker making food that I added something on and they said “are you serious!?!” I thought that was rude. I am sorry to inconvenience you while you’re doing your job. It seems like customer service in all of alliance is lacking.

Gregory

I went to the drive thru in Alliance wanting two chili dogs for $5.00. I waited in line, and I left space for the people in front of me to back out if they weren't interested in placing an order. But the people behind me was not so courteous to me, they didn't give me any space to back out. And Dairy Queen took the chili dogs off of the 2 for $5.00 menu. So I didn't place an order. But since people were in front of me and people right behind me I was trapped in the drive thru. They really should have a traffic light telling people when to proceed to the drive thru so that doesn't happen.

Bob Niner

Great service and food

Atmosphere: 5

Food: 5

Service: 5

Diane Kennedy

Their food is getting smaller and the price is getting bigger. $11 for one person to eat.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Tenders Basket

Brian Wheatley

In desperate need of management and quality control! To be very short was served cold not warm but actually cold burgers, went in for a refund and had the whole team at the counter and threatened to call the cops on me for getting loud after denying a simple refund. Owners need to spot check what is going on. This will ruin a business. I will never be back. Not one to complain but this is very worthy of a negative review!

Atmosphere: 1

Food: 1

Service: 1

stacey young

Tthe sevice is hit and miss sometimes you get someone great others you get the worst most are somewhere in between. Any hot food is really pretty good but if your getting a frozen treat to take home you best live close ours are normally pretty melted by the time we get home pretty disappointing considering how much you pay for

Food: 3

Service: 3

Recommended dishes: Chicken Tenders Basket

Joshua Rossi

We went in at closing time, both the food and service were awesome!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blizzard

Alexa Harvey

went through the drive thru tonight, my blizzard was the wrong size and completely melted. waited at the window and not one worker came up. went back through drive thru, they remade my blizzard and it was just complete vanilla icecream with nothing it as well as melted. not what i ordered! very disappointed with the attitudes of these workers. WORST dairy queen

Atmosphere: 1

Food: 1

Service: 1

Crystal DeHart

Went there Jan -4 2024 thru the drive thru ordered the chicken strip basket. As I was leaving I checked the bag the fries were cold, the chicken was also cold so I turned around and went inside told them the what the situation was they said they would give me another one. Ok fast forward I'm home give the bag to my wife she gets ready to eat...she says DO NOT ORDER FROM THEM AGAIN.... the fries were rubbery and semi warm the chicken strips were terrible...I didn't think I had to check it twice since I went inside...should of known better

Food: 1

Service: 1

Katelyn S.

Food was cold and awful. They messed up my order, as per usual. I was once a teenager and worked at industries similar to Dairy Queen, it's not that hard to put items in a bag that you read off of a screen. Will never return due to the cold food that wasn't even the items we ordered

Marlyn Williams

The new Blizzard!!!! Caramel cheesecake Brownie. It's to die for!!!!! DELICIOUS.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blizzard

Brenda Audia

This is how my peanut buster parfia looked, right out of the drive thru window. Everytime I go here the ice cream is melted. Rest assure this was my last visit.

Susan Moore

Love it because we can eat on the patio with our fur babies, and our cashier brought fresh water to the boys!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Tenders Basket, Blizzard, Soft Pretzel Sticks

jermaine fisher

The girls that's working at the window is fast at they job wonderful

Atmosphere: 5

Food: 5

Service: 5

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