Absolutely the worst ever.. They advertise one price and charge another.. When you go to customer service they are closed.. Manager Andy is a joke.. Kroger is hired from the bottom of the cess pool.. Athens store is a joke and are crooks..
Raney R.
Grocery go-to. I love kroger deals and couponing. I see the savings at the end of my trip and feel a rush. A comfortable and pleasurable place to shop. Love to see the fun clearance cheeses and also take a look at the clearance bake section. Reasonable prices, can find pretty much anything you need. Plus they have starburst c4.
Shelly Lutz
I was double charged for my groceries. Be careful when you pay if you can’t afford the $480 charge I’m having to deal with. It’s been 9 days since this occurred and they are saying it will be 21 days before they can refund it. The managers at Athens Kroger were rude and didn’t believe I was double charged. It took seconds for the money to come out and 21 days to return it. The disrespect that the store treated me with was appalling. I will never shop there. Come to find out they waited 7 days to even request the refund. The manger on duty went to help unload a truck while I stood there and waited. They kept saying they didn’t even have a transaction for that amount. I ended up having to call the the 1-866-544-8962 #, and they clearly saw I was double charged. I would think if you take someone’s money by mistake you would want to return it as quickly as possible.
Matt Howard
Hey aren’t your employees unhappy due to low staff numbers and lack of fair wages? That’s what I heard. Like some stores stay purposefully understaffed so they can profit as much as possible? I heard the new deal would lead to $1.80 raise over the span of 3 years. Seems pretty low. How much more will the CEO get after 3 years? He would get just $1.80 raise too, right? These are a few things I heard, just checking in!
Sandi W.
Wish I could give it zero. They are refusing to give me my medication- which I've been on for years all because they think I have to have a driver's license. There is no law in Ohio that says you have to show an ID, much less a specific ID. I gave them a photo ID, but they still refused to give me the meds. These aren't meds I take for fun. It's necessary for me to be able to sleep. They are engaging in a power struggle with me because one of the techs has a burr up her a*** and the pharmacist is helping her keep it there. I've misplaced my drivers license. It will turn up eventually, but I need my medication now. So they get a zero rating. They supposedly strive to make the prescription experience easy. What a joke.
Brittany Yancey
had a rat the size of a small cat run across my foot ?
Bobbi Hoy
Their bakery cakes are delicious and beautiful! I've never been disappointed.
Mike Mossburger Jr.
Krogers Is Definitely A Staple In Our Community. Plus The Sushi Bar is Amazing
SH HD
The produce and meat department are great, I love to buy groceries here, but getting harder and harder to shop here because I do not want to check out my whole cart load of groceries, as I do not work here. Bring cashiers back until closing please. No one wants to scan a cart load of groceries themselves.
Titan V.
Nice selection of food products Excellent pharmacists that work here They are very busy but still take the time to answer questions in person or over the phone Small parking lot here though
The checkout process at this Kroger is beyond deplorable! There are 20 some self check-out registers and equally, the same number of employee check out lanes, yet they refuse to staff and operate the employee registers, forcing customers to go to self checkout to avoid the horrendous lines in the few lanes that are actually operated by cashiers and baggers, or wait 30 mins or more in line for an actual human to check you out. Self checkout should be utilized to make the proce
Sheena HD
To Corporate: I love shopping at Athens Kroger. You have the best produce and meat. However, I have been very disappointed at the lack of cashiers and being made to check out a full cart of grocercies myself. I do not work here....Put cashiers back on until closing time please. Signed alot of people that will switch to shopping at other stores.
Eddie K.
Bathrooms need bleach. Rotten produce. Deli salads had age on them. Deli slow. Completely busy. No parking. And only 2 cashiers! Plus plan on packing your own groceries.
Jeremy Boggs
Only option to checkout is self checkout. Had whole cart of groceries before 10pm.
Robert D.
So here we stand blocking the main travel paths because this store only has two lanes open. Five employees standing around talking and two people at self scanning trying to get help. Why is that???? The two lanes that are open are are packed. Why is that ????
Absolutely the worst ever.. They advertise one price and charge another.. When you go to customer service they are closed.. Manager Andy is a joke.. Kroger is hired from the bottom of the cess pool.. Athens store is a joke and are crooks..
Grocery go-to. I love kroger deals and couponing. I see the savings at the end of my trip and feel a rush. A comfortable and pleasurable place to shop. Love to see the fun clearance cheeses and also take a look at the clearance bake section. Reasonable prices, can find pretty much anything you need. Plus they have starburst c4.
I was double charged for my groceries. Be careful when you pay if you can’t afford the $480 charge I’m having to deal with. It’s been 9 days since this occurred and they are saying it will be 21 days before they can refund it. The managers at Athens Kroger were rude and didn’t believe I was double charged. It took seconds for the money to come out and 21 days to return it. The disrespect that the store treated me with was appalling. I will never shop there. Come to find out they waited 7 days to even request the refund. The manger on duty went to help unload a truck while I stood there and waited. They kept saying they didn’t even have a transaction for that amount. I ended up having to call the the 1-866-544-8962 #, and they clearly saw I was double charged. I would think if you take someone’s money by mistake you would want to return it as quickly as possible.
Hey aren’t your employees unhappy due to low staff numbers and lack of fair wages? That’s what I heard. Like some stores stay purposefully understaffed so they can profit as much as possible? I heard the new deal would lead to $1.80 raise over the span of 3 years. Seems pretty low. How much more will the CEO get after 3 years? He would get just $1.80 raise too, right? These are a few things I heard, just checking in!
Wish I could give it zero. They are refusing to give me my medication- which I've been on for years all because they think I have to have a driver's license. There is no law in Ohio that says you have to show an ID, much less a specific ID. I gave them a photo ID, but they still refused to give me the meds. These aren't meds I take for fun. It's necessary for me to be able to sleep. They are engaging in a power struggle with me because one of the techs has a burr up her a*** and the pharmacist is helping her keep it there. I've misplaced my drivers license. It will turn up eventually, but I need my medication now. So they get a zero rating. They supposedly strive to make the prescription experience easy. What a joke.
had a rat the size of a small cat run across my foot ?
Their bakery cakes are delicious and beautiful! I've never been disappointed.
Krogers Is Definitely A Staple In Our Community. Plus The Sushi Bar is Amazing
The produce and meat department are great, I love to buy groceries here, but getting harder and harder to shop here because I do not want to check out my whole cart load of groceries, as I do not work here. Bring cashiers back until closing please. No one wants to scan a cart load of groceries themselves.
Nice selection of food products Excellent pharmacists that work here They are very busy but still take the time to answer questions in person or over the phone Small parking lot here though
Restaurantji Recommends
The checkout process at this Kroger is beyond deplorable! There are 20 some self check-out registers and equally, the same number of employee check out lanes, yet they refuse to staff and operate the employee registers, forcing customers to go to self checkout to avoid the horrendous lines in the few lanes that are actually operated by cashiers and baggers, or wait 30 mins or more in line for an actual human to check you out. Self checkout should be utilized to make the proce
To Corporate: I love shopping at Athens Kroger. You have the best produce and meat. However, I have been very disappointed at the lack of cashiers and being made to check out a full cart of grocercies myself. I do not work here....Put cashiers back on until closing time please. Signed alot of people that will switch to shopping at other stores.
Bathrooms need bleach. Rotten produce. Deli salads had age on them. Deli slow. Completely busy. No parking. And only 2 cashiers! Plus plan on packing your own groceries.
Only option to checkout is self checkout. Had whole cart of groceries before 10pm.
So here we stand blocking the main travel paths because this store only has two lanes open. Five employees standing around talking and two people at self scanning trying to get help. Why is that???? The two lanes that are open are are packed. Why is that ????