I ordered a sandwich with no tomatoes. Sat at a table and watched the young man make the sandwich with tomatoes. I asked him when I picked it up if this is the sandwich without tomatoes. He said it was. I was not surprised that my sandwich has two tomato slices on it.
Atmosphere: 4
Food: 4
Service: 2
Chloe Musick
I love Tim Hortons for a quick bagel or Timbits, but this stays busy, so I don't expect anything too quickly. It is not uncommon to wait in line for 15-20 minutes on a Saturday morning, both in the drive thru and in the store. When they are busy, they often run out of ingredients or prepared food. This means that a significant portion of the menu is effectively void. My usual order is an everything bagel toasted with cream cheese. While they don't always have my bagel, when they do, I have found that the toppings are often minimal...lacking the "everything" component of an everything bagel. All told, the employees are always kind and I can see them moving efficiently and collaboratively. My review really hinges on how busy this location is.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bagel, Donuts
Hadeer T
I love their chocolate dip donut but you can see that the glass window of the donuts is dirty from the inside and you can see a dead bug
Michelle Hahn
They could definitely use a different workflow to better balance attention to the drive thru and the counter in the mornings. Sometimes it's impressive how intentionally all of the employees walk by you standing at the counter, and they look like they all have one specific task they are programmed to complete and their software is unable to complete any other task. And even when the one who can eventually take your order walks by, they don't say "I'll be with you shortly" until they've already walked by 4 times, and when they do come to take your order, no recognition of the wait...but maybe their programming blocks their vision so literally none of them see people standing there? The food is always great, the drinks are always great, and I know from other experiences that the staff can be great...but maybe only when they are unplugged or something?Wheelchair accessibility: The door usually sticks, making it seem like it's locked...and it's very difficult to open for mobile visitors. Don't go in a wheelchair without a mobile friend! But overall, I'm not sure there is enough space to get around in a chair even if you do go with a mobile friend. And all of the likely barriers are stationary.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts, Doughnut
Patty Platero
My favorite coffee in Ohio and the entire Eastern USA. Exquisite and excellent prices.
Atmosphere: 5
Food: 5
Service: 5
Des W
Expensive, old
Atmosphere: 1
Food: 1
Service: 1
Cheryl Claypoole
Not open stated hours on Christmas Eve. Listing and door say 5:00, but door is locked.
Atmosphere: 1
Food: 1
Service: 1
kenneth congrove
Very rude to customers. In drive through.
Atmosphere: 1
Food: 1
Service: 1
Michelle Walker
Enjoyed a couple timbits & my Dad's company for lunch. Staff was very nice.Parking: Not a lot of spots, but close enough to many store if you had to park elsewhere the walk wouldn't be long
VERY slow service inside on a Sunday afternoon. I actually think the drive thru would have been quicker for my coffee. But, all worth it for my Timmy's coffee!
Atmosphere: 3
Food: 5
Service: 3
Lys Marie
Great prices. Great coffee. Great customer service. Sad there were no travel mugs cause I desperately needed one lol 10/10
Atmosphere: 5
Food: 5
Service: 5
Sherrie Dearing
Lobby closed go thru drive thru ask for toasted bagel. Not a speck if that bagel was toasted it was cold and they said they did one car in front of us and our stuff was ready when we got to window never is it ready they are slow. They rather giggle and have a good time then to take care of their
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Steven Chandler
This morning the service was horrible, some person at drive thru handed me a coffee that was so poorly made it reminded me why i started making my own coffee in the first place. I will not be at tim hortons again.
Atmosphere: 3
Food: 1
Service: 1
John Spencer
Staff was polite, helpful, amd professional. Food was lukewarm and coffee was scolding hot.
After 1 happy hour latte is where's its at!
Atmosphere: 3
Food: 4
Service: 4
I ordered a sandwich with no tomatoes. Sat at a table and watched the young man make the sandwich with tomatoes. I asked him when I picked it up if this is the sandwich without tomatoes. He said it was. I was not surprised that my sandwich has two tomato slices on it.
Atmosphere: 4
Food: 4
Service: 2
I love Tim Hortons for a quick bagel or Timbits, but this stays busy, so I don't expect anything too quickly. It is not uncommon to wait in line for 15-20 minutes on a Saturday morning, both in the drive thru and in the store. When they are busy, they often run out of ingredients or prepared food. This means that a significant portion of the menu is effectively void. My usual order is an everything bagel toasted with cream cheese. While they don't always have my bagel, when they do, I have found that the toppings are often minimal...lacking the "everything" component of an everything bagel. All told, the employees are always kind and I can see them moving efficiently and collaboratively. My review really hinges on how busy this location is.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bagel, Donuts
I love their chocolate dip donut but you can see that the glass window of the donuts is dirty from the inside and you can see a dead bug
They could definitely use a different workflow to better balance attention to the drive thru and the counter in the mornings. Sometimes it's impressive how intentionally all of the employees walk by you standing at the counter, and they look like they all have one specific task they are programmed to complete and their software is unable to complete any other task. And even when the one who can eventually take your order walks by, they don't say "I'll be with you shortly" until they've already walked by 4 times, and when they do come to take your order, no recognition of the wait...but maybe their programming blocks their vision so literally none of them see people standing there? The food is always great, the drinks are always great, and I know from other experiences that the staff can be great...but maybe only when they are unplugged or something?Wheelchair accessibility: The door usually sticks, making it seem like it's locked...and it's very difficult to open for mobile visitors. Don't go in a wheelchair without a mobile friend! But overall, I'm not sure there is enough space to get around in a chair even if you do go with a mobile friend. And all of the likely barriers are stationary.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts, Doughnut
My favorite coffee in Ohio and the entire Eastern USA. Exquisite and excellent prices.
Atmosphere: 5
Food: 5
Service: 5
Expensive, old
Atmosphere: 1
Food: 1
Service: 1
Not open stated hours on Christmas Eve. Listing and door say 5:00, but door is locked.
Atmosphere: 1
Food: 1
Service: 1
Very rude to customers. In drive through.
Atmosphere: 1
Food: 1
Service: 1
Enjoyed a couple timbits & my Dad's company for lunch. Staff was very nice.Parking: Not a lot of spots, but close enough to many store if you had to park elsewhere the walk wouldn't be long
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
VERY slow service inside on a Sunday afternoon. I actually think the drive thru would have been quicker for my coffee. But, all worth it for my Timmy's coffee!
Atmosphere: 3
Food: 5
Service: 3
Great prices. Great coffee. Great customer service. Sad there were no travel mugs cause I desperately needed one lol 10/10
Atmosphere: 5
Food: 5
Service: 5
Lobby closed go thru drive thru ask for toasted bagel. Not a speck if that bagel was toasted it was cold and they said they did one car in front of us and our stuff was ready when we got to window never is it ready they are slow. They rather giggle and have a good time then to take care of their
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
This morning the service was horrible, some person at drive thru handed me a coffee that was so poorly made it reminded me why i started making my own coffee in the first place. I will not be at tim hortons again.
Atmosphere: 3
Food: 1
Service: 1
Staff was polite, helpful, amd professional. Food was lukewarm and coffee was scolding hot.
Atmosphere: 4
Food: 3
Service: 5