This dunkin is the worst. The quality of the food and beverages here is much worse than the other locations, they always get my order wrong, and sometimes the service is just bad. I once ordered a bacon grilled cheese and they somehow forgot to put the bacon on it. I brought it back and they gave me attitude for it. Another time I was picking up an iced coffee for my wife and it was the wrong flavor. I went back and they tried charging me for another one. The most recent time I went, I ordered a 25 count munchkin assorted between glazed, chocolate glazed, and jelly filled. They informed me that they don’t carry jelly filled at that location for whatever reason. So I just ordered it with glazed and chocolate glazed. After paying, they give them to me all smushed up in a bag rather than the box they normally come in. Already upset about this, I try a few and they tasted terrible. I ended up checking out the Dunkin on Mahoning Ave, just a mile away, and got much better service in all areas. It’s a real shame that they put a Dunkin on this side of Austintown so it’s more convenient for the residents and this is the service we get from it. You might as well just not even put it there because I’m never going to this Dunkin again. I’m just driving the extra mile to go to the MUCH better Dunkin. Highly not recommend!!
Paige Green
You guys rip me off everytime I door dash. HOW DO YALL MISS THE FACT THAT I ORDERED A WHOLE BAGEL AND YALL GAVE ME A DONUT. I know sometimes mistakes are made I get it but it has been everyday for a whole week. Not once did yall get my order right. There ain’t no way it’s DoorDash messing it up. Door dash is expensive but I love ordering dunkin your food is always good especially this Dunkin. But even the coffee has tasted like old milk. Please fix the problems. Also I only got $4.50 back from DoorDash. But yall messed up my drink and the bagel.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey Sausage Egg and Cheese
Tiona Hendrieth
The drive thru was backed up but they still moved very quickly and got me in and out? whoever works the drive thru is very friendly, patient and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Phyllis Alston
I am so blessed to have a dunkin close to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Mark Greer
I have been to A LOT of Dunkin's as I am kind of a fanatic and this one is by far (tied) for the best. I am usually here during the early morning rush and they are so efficient I am in and out whether it's the deive through or inside and it is always right. This is one of two out of the many I have frequented that stir the coffee completely. I know, it sounds petty, but it isn't that hard for 3$ a coffee and almost all of the others I've visited there is sugar at the bottom of the cup at least 50% of the time. No matter who makes it it's done right.
Atmosphere: 5
Food: 5
Service: 5
Martha Layton
My cashier sneezed said excuse me and went washed her hands with soap and water thoroughly returned and completed my order very friendly but professional.
Atmosphere: 5
Food: 5
Service: 5
Kashmir Mattick
I went to get a coffe ice you didn't make it right so I go back she act like she can't hear me still made it wrong and walked away didn't care to check to see if it was the right way . So who ever hired these people need to get a attitude adjustment horrible service.. I been going here for years off and on but now I'm done u charge more for coffee at least make it right unbelievable ..
Atmosphere: 1
Service: 1
Jessica Fenstermaker
There was no one in the drive thru. I forgot to ask for cream. I get to the drive thru. She didn't even have the drink started so I asked her for some cream. She darted the girl a look that was making the drink. Sorry pumping some cream in a drink is that inconvenient. Lol. Laziest and rude workers I've ever encountered. Blonde girl and dark girl with extensions need fired. I go to this place twice a day for the past five years because I work around the corner. They wont get my business ever again.
My favorite Dunkin Donut shop in Mahoning County!! ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Dunkin
Crims0n Sin (Crims0nsin)
How hard is it to rotate your coffee so my iced doesn't taste like burnt creek water?
Atmosphere: 1
Food: 1
Service: 1
Erica K.
Food and service is always amazing!!! But the potholes at the entrance and exit are scary there was a huge hole covered by a puddle at the entrance, so it couldn't be detected for avoidance until it was too late.
Cheyenne Patchin
I really hate writing bad reviews but I don't think I've ever had a Dunkin experience like the ones I've had at this location. No matter what I get the order is always either made wrong or I'm not given the correct items. The staff is always friendly but it seems to take them ten minutes with no one else in the line to make two iced coffees. And this isn't just one time, it's every time. I've learned my lesson with this location.
Great quick and easy drive thru today
Atmosphere: 5
Food: 5
Service: 5
I ? there donuts and coffeeKid-friendliness: My kid feels safe and sound
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Grilled Cheese, Munchkins Donut Hole Treats
This dunkin is the worst. The quality of the food and beverages here is much worse than the other locations, they always get my order wrong, and sometimes the service is just bad. I once ordered a bacon grilled cheese and they somehow forgot to put the bacon on it. I brought it back and they gave me attitude for it. Another time I was picking up an iced coffee for my wife and it was the wrong flavor. I went back and they tried charging me for another one. The most recent time I went, I ordered a 25 count munchkin assorted between glazed, chocolate glazed, and jelly filled. They informed me that they don’t carry jelly filled at that location for whatever reason. So I just ordered it with glazed and chocolate glazed. After paying, they give them to me all smushed up in a bag rather than the box they normally come in. Already upset about this, I try a few and they tasted terrible. I ended up checking out the Dunkin on Mahoning Ave, just a mile away, and got much better service in all areas. It’s a real shame that they put a Dunkin on this side of Austintown so it’s more convenient for the residents and this is the service we get from it. You might as well just not even put it there because I’m never going to this Dunkin again. I’m just driving the extra mile to go to the MUCH better Dunkin. Highly not recommend!!
You guys rip me off everytime I door dash. HOW DO YALL MISS THE FACT THAT I ORDERED A WHOLE BAGEL AND YALL GAVE ME A DONUT. I know sometimes mistakes are made I get it but it has been everyday for a whole week. Not once did yall get my order right. There ain’t no way it’s DoorDash messing it up. Door dash is expensive but I love ordering dunkin your food is always good especially this Dunkin. But even the coffee has tasted like old milk. Please fix the problems. Also I only got $4.50 back from DoorDash. But yall messed up my drink and the bagel.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey Sausage Egg and Cheese
The drive thru was backed up but they still moved very quickly and got me in and out? whoever works the drive thru is very friendly, patient and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
I am so blessed to have a dunkin close to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
I have been to A LOT of Dunkin's as I am kind of a fanatic and this one is by far (tied) for the best. I am usually here during the early morning rush and they are so efficient I am in and out whether it's the deive through or inside and it is always right. This is one of two out of the many I have frequented that stir the coffee completely. I know, it sounds petty, but it isn't that hard for 3$ a coffee and almost all of the others I've visited there is sugar at the bottom of the cup at least 50% of the time. No matter who makes it it's done right.
Atmosphere: 5
Food: 5
Service: 5
My cashier sneezed said excuse me and went washed her hands with soap and water thoroughly returned and completed my order very friendly but professional.
Atmosphere: 5
Food: 5
Service: 5
I went to get a coffe ice you didn't make it right so I go back she act like she can't hear me still made it wrong and walked away didn't care to check to see if it was the right way . So who ever hired these people need to get a attitude adjustment horrible service.. I been going here for years off and on but now I'm done u charge more for coffee at least make it right unbelievable ..
Atmosphere: 1
Service: 1
There was no one in the drive thru. I forgot to ask for cream. I get to the drive thru. She didn't even have the drink started so I asked her for some cream. She darted the girl a look that was making the drink. Sorry pumping some cream in a drink is that inconvenient. Lol. Laziest and rude workers I've ever encountered. Blonde girl and dark girl with extensions need fired. I go to this place twice a day for the past five years because I work around the corner. They wont get my business ever again.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
They mess up orders
Atmosphere: 1
Food: 1
Service: 1
My favorite Dunkin Donut shop in Mahoning County!! ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Dunkin
How hard is it to rotate your coffee so my iced doesn't taste like burnt creek water?
Atmosphere: 1
Food: 1
Service: 1
Food and service is always amazing!!! But the potholes at the entrance and exit are scary there was a huge hole covered by a puddle at the entrance, so it couldn't be detected for avoidance until it was too late.
I really hate writing bad reviews but I don't think I've ever had a Dunkin experience like the ones I've had at this location. No matter what I get the order is always either made wrong or I'm not given the correct items. The staff is always friendly but it seems to take them ten minutes with no one else in the line to make two iced coffees. And this isn't just one time, it's every time. I've learned my lesson with this location.
Atmosphere: 2
Food: 2
Service: 1