I recently saw a commercial for Tropical Smoothie Cafe for their açaí bowls and was instantly excited to try them! My husband stopped in after work and was pleasantly surprised to see the employees cutting up the fruit fresh and the bowls packed to the top of the to go container! My husband put them in his lunch box and drove the 20 minutes home and the bowls still looked great and tasted absolutely delicious!!! We are frequent visitors to Hawaii and have had many many açaí bowls during our time on Hawaii, Tropical Smoothie Cafe - you’ve done an excellent job of recreating something delicious and quite similar to what we’ve had on Hawaii. Add a little mango and pineapple and you’ve nailed it. We will be back again very soon!!! Next time I will post photos. ?
Atmosphere: 5
Food: 5
Service: 5
Ferris Balog
Twice at this location.. they gave me wraps with under cooked rice. And the chicken smells funny... I usually go to westlake..and never had issues.. still give a 5 star because I love their smoothies and food, but won't be going to this location again....
Atmosphere: 5
Food: 2
Service: 5
Jazmin Vargas
I come here every morning. I love the smoothies. Smoothies are natural flavored. Fresh fruit all the time. I love the Açaí bowls. For me they help me a lot to start my day. Jessica M prepares my food and drinks, she’s amazing. I started getting my smoothies without sugar since I really can’t eat sweet stuff and there’s a choice of getting Splenda instead of regular sugar for those who can’t have sugar. The bowl I get all the time is the Açaí chia bowls, has a delicious flavor. I give this place a 100/100. Thanks for making my day great. I feel healthy all the time and will continue to order the Island green smoothie with extra spinach, extra kale with no sugar. ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Sandwich
Tatianna Larsen
The employee literally had my sandwhich ready, and was standing there for 5-10 minutes talking to another coworker instead of walking 5 feet to hand it to me. Frustrating.
Atmosphere: 2
Food: 3
Service: 1
Lisa G.
Loved this place !!!! The food is fresh, healthy and feel good! Wonderful options. What a breath of fresh air! Cannot recommend enough!
Nicole C (ColeyCal)
I order smoothies all the time. I don’t live near this location but stop when visiting my Dads nursing home. They made our smoothies and they tasted absolutely horrible. I informed the staff that they did not taste quite right and they said “we can’t give you new ones just because you don’t like the way they taste.” I was shocked, as I order these all the time. They offered to provide two new smoothies if I paid for two new smoothies. The staff had absolutely no customer service skills. I was shocked that despite contacting customer service, no one has tried to correct it. Ridiculous world we live in anymore.
Atmosphere: 3
Food: 1
Service: 1
Marcia Erickson
Great smoothies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and Food
Michael M
Great in all the ways it counts with the smoothies. This one is in my top 5 best smoothies (rated from strawberry banana due to typical availability). The smoothies keep them selves cold for a long time with their styrofoam cups and health amount of ice incorporated. The flavor was well balanced in the smoothie, which is a good indication that most items on their menu would be good if they got the basics down.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Smoothie and Food
Neil Shah
This place is one of the best food spots I’ve been too. The owners and their team is so kind and so welcoming. I’ve been coming here for almost a year and a half and I can say with certainty that I will always continue coming here. There’s one near to my house but I will always make the extra drive to come here because of their hospitality and great customer service. The food is always exceptional and they never fails to amaze me how it gets better every time I have it. If you want healthy and great tasting food that will last you all day along with smoothies that will make you be in awe this is the place to go. I love this tropical smoothie and will always go out of my way to make this my prime location!
The smoothies are pretty decent here, I am on the picky side so don't take my opinion too seriously. Anyway I settled for some top selling item and it was tasty and the kids enjoyed their smoothies
Adrienne L.
Great food and wonderful service. I've been here a few times and everyone has always been nice, efficient, and welcoming!
Rick
Always tasty and healthier options. A bit pricey.
Jacob Stout
Went into the store on 7/12. It was 8:45 in the evening. I was refused service by the employees as I was told the "machines automatically shut down 15 minutes early and that they are unable to serve me. I asked if this was protocol and was informed it was. I asked for the manager's contact information and was provided this. I called the manager directly following being turned away. I left the manager a voicemail. He never called me back. I called him again on 7/12 and was able to reach him. He took no accountability or offered any sort of apology. Instead he told explained that this was my fault that I wasn't served for going into the store 15 minutes before they closed. I explained that it isn't ideal to go into the store 15 minutes before the store closed, however, I was in the area and was looking for a healthy quick option to eat. He did confirm that the store employees are to close down everything 15 minutes before the store closes and that is typical for any restaurant. I asked the manager if I could speak with his boss as if it is policy to close down 15 minutes early as a standard, then the hours of operations should be adjusted. He told me "that is not going to happen. I am not giving you their contact information". He told me I should not have been given his phone number and hung up on me. I have so much higher expectations of a Manager. His lack of follow up and his attitude towards me on the phone left me feeling extremely frustrated. After speaking with the Manager I understand further why the employees had the same take on how to work with customers that enter the store. I have always loved this store but after this issue, it left me feeling like Tropical Smoothie Cafe cares more for their employees getting out of work exactly when the store closes rather than the customers that walk through the door.
Jake S.
Went into the store on 7/12/23. It was 8:45 in the evening. I was refused service by the employees as I was told the "machines automatically shut down 15 minutes early and that they are unable to serve me. I asked if this was protocol and was informed it was. I asked for the manager's contact information and was provided this. I called the manager directly following being turned away. I left the manager a voicemail. He never called me back. I called him again on 7/12/23 and was able to reach him. He took no accountability or offered any sort of apology. Instead he explained that this was my fault that I wasn't served for going into the store 15 minutes before they closed. I explained that it isn't ideal to go into the store 15 minutes before the store closed, however, I was in the area and was looking for a healthy quick option to eat. He did confirm that the store employees are to close down everything 15 minutes before the store closes and that is typical for any restaurant. I asked the manager if I could speak with his boss as if it is policy to close down 15 minutes early as a standard, then the hours of operations should be adjusted. He told me "that is not going to happen. I am not giving you their contact information". He told me I should not have been given his phone number and hung up on me. I have so much higher expectations of a Manager. His lack of follow up and his attitude towards me on the phone left me feeling extremely frustrated. After speaking with the Manager I understand further why the employees had the same take on how to work with customers that enter the store. I have always loved this store but after this issue, it left me feeling like Tropical Smoothie Cafe cares more for their employees getting out of work exactly when the store closes rather than the customers that walk through the door.
I recently saw a commercial for Tropical Smoothie Cafe for their açaí bowls and was instantly excited to try them! My husband stopped in after work and was pleasantly surprised to see the employees cutting up the fruit fresh and the bowls packed to the top of the to go container! My husband put them in his lunch box and drove the 20 minutes home and the bowls still looked great and tasted absolutely delicious!!! We are frequent visitors to Hawaii and have had many many açaí bowls during our time on Hawaii, Tropical Smoothie Cafe - you’ve done an excellent job of recreating something delicious and quite similar to what we’ve had on Hawaii. Add a little mango and pineapple and you’ve nailed it. We will be back again very soon!!! Next time I will post photos. ?
Atmosphere: 5
Food: 5
Service: 5
Twice at this location.. they gave me wraps with under cooked rice. And the chicken smells funny... I usually go to westlake..and never had issues.. still give a 5 star because I love their smoothies and food, but won't be going to this location again....
Atmosphere: 5
Food: 2
Service: 5
I come here every morning. I love the smoothies. Smoothies are natural flavored. Fresh fruit all the time. I love the Açaí bowls. For me they help me a lot to start my day. Jessica M prepares my food and drinks, she’s amazing. I started getting my smoothies without sugar since I really can’t eat sweet stuff and there’s a choice of getting Splenda instead of regular sugar for those who can’t have sugar. The bowl I get all the time is the Açaí chia bowls, has a delicious flavor. I give this place a 100/100. Thanks for making my day great. I feel healthy all the time and will continue to order the Island green smoothie with extra spinach, extra kale with no sugar. ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Sandwich
The employee literally had my sandwhich ready, and was standing there for 5-10 minutes talking to another coworker instead of walking 5 feet to hand it to me. Frustrating.
Atmosphere: 2
Food: 3
Service: 1
Loved this place !!!! The food is fresh, healthy and feel good! Wonderful options. What a breath of fresh air! Cannot recommend enough!
I order smoothies all the time. I don’t live near this location but stop when visiting my Dads nursing home. They made our smoothies and they tasted absolutely horrible. I informed the staff that they did not taste quite right and they said “we can’t give you new ones just because you don’t like the way they taste.” I was shocked, as I order these all the time. They offered to provide two new smoothies if I paid for two new smoothies. The staff had absolutely no customer service skills. I was shocked that despite contacting customer service, no one has tried to correct it. Ridiculous world we live in anymore.
Atmosphere: 3
Food: 1
Service: 1
Great smoothies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and Food
Great in all the ways it counts with the smoothies. This one is in my top 5 best smoothies (rated from strawberry banana due to typical availability). The smoothies keep them selves cold for a long time with their styrofoam cups and health amount of ice incorporated. The flavor was well balanced in the smoothie, which is a good indication that most items on their menu would be good if they got the basics down.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Smoothie and Food
This place is one of the best food spots I’ve been too. The owners and their team is so kind and so welcoming. I’ve been coming here for almost a year and a half and I can say with certainty that I will always continue coming here. There’s one near to my house but I will always make the extra drive to come here because of their hospitality and great customer service. The food is always exceptional and they never fails to amaze me how it gets better every time I have it. If you want healthy and great tasting food that will last you all day along with smoothies that will make you be in awe this is the place to go. I love this tropical smoothie and will always go out of my way to make this my prime location!
Great smoothies great people!
Restaurantji Recommends
The smoothies are pretty decent here, I am on the picky side so don't take my opinion too seriously. Anyway I settled for some top selling item and it was tasty and the kids enjoyed their smoothies
Great food and wonderful service. I've been here a few times and everyone has always been nice, efficient, and welcoming!
Always tasty and healthier options. A bit pricey.
Went into the store on 7/12. It was 8:45 in the evening. I was refused service by the employees as I was told the "machines automatically shut down 15 minutes early and that they are unable to serve me. I asked if this was protocol and was informed it was. I asked for the manager's contact information and was provided this. I called the manager directly following being turned away. I left the manager a voicemail. He never called me back. I called him again on 7/12 and was able to reach him. He took no accountability or offered any sort of apology. Instead he told explained that this was my fault that I wasn't served for going into the store 15 minutes before they closed. I explained that it isn't ideal to go into the store 15 minutes before the store closed, however, I was in the area and was looking for a healthy quick option to eat. He did confirm that the store employees are to close down everything 15 minutes before the store closes and that is typical for any restaurant. I asked the manager if I could speak with his boss as if it is policy to close down 15 minutes early as a standard, then the hours of operations should be adjusted. He told me "that is not going to happen. I am not giving you their contact information". He told me I should not have been given his phone number and hung up on me. I have so much higher expectations of a Manager. His lack of follow up and his attitude towards me on the phone left me feeling extremely frustrated. After speaking with the Manager I understand further why the employees had the same take on how to work with customers that enter the store. I have always loved this store but after this issue, it left me feeling like Tropical Smoothie Cafe cares more for their employees getting out of work exactly when the store closes rather than the customers that walk through the door.
Went into the store on 7/12/23. It was 8:45 in the evening. I was refused service by the employees as I was told the "machines automatically shut down 15 minutes early and that they are unable to serve me. I asked if this was protocol and was informed it was. I asked for the manager's contact information and was provided this. I called the manager directly following being turned away. I left the manager a voicemail. He never called me back. I called him again on 7/12/23 and was able to reach him. He took no accountability or offered any sort of apology. Instead he explained that this was my fault that I wasn't served for going into the store 15 minutes before they closed. I explained that it isn't ideal to go into the store 15 minutes before the store closed, however, I was in the area and was looking for a healthy quick option to eat. He did confirm that the store employees are to close down everything 15 minutes before the store closes and that is typical for any restaurant. I asked the manager if I could speak with his boss as if it is policy to close down 15 minutes early as a standard, then the hours of operations should be adjusted. He told me "that is not going to happen. I am not giving you their contact information". He told me I should not have been given his phone number and hung up on me. I have so much higher expectations of a Manager. His lack of follow up and his attitude towards me on the phone left me feeling extremely frustrated. After speaking with the Manager I understand further why the employees had the same take on how to work with customers that enter the store. I have always loved this store but after this issue, it left me feeling like Tropical Smoothie Cafe cares more for their employees getting out of work exactly when the store closes rather than the customers that walk through the door.