I shopped today at this Kroger. I purchased an organic bag of apples the week before. I found them to be rotten, the last four, and moldy. I took a picture of this in front of the Kroger Organic Bag. I asked for a Manager and was told that a receipt was needed. I asked them to look it up via my ALT ID nos. They wouldn't and didn't even offer a discount on the next bag I was purchasing. They refused to provide the store managers phone number. I hope they miss my business.
Branda H.
Wow , Tell me how ugly this is . I went into krogers in Belore ohio tonight and had just been there 2 days ago. Bought alot of grocery's . . I bought some bakery pepperoni rolls at $5-49 .I went to get mommy and I a pepperoni roll and ranch dip for lunch 2 days later and Omg I hope I can post a pic of how they were so molded . Very upset I went to Kroger and kindly talked to a gentlemen Skyler and showed him the molded rolls. Said I'd just like to get a fresh pack. And showed him the mold . . As I went to get a fresh pack and they were out . He said I'm sorry mam but the manager Dan won't let you have a different pack. Another employee had walked up and made a comment about someone putting old bad stuff out from bakery at the same time. But the manager refused to give me a pack of pepperoni rolls to replace the molded ones I had just bought . I asked for corporates number . Even looked to talk to the manager . Who was no place to be found. . This is wrong . I will be calling corporate . .This manager needs training . Makes me never want to shop there again. Krogers use to be my fav store . Thanks to imature management . i won't be bk and I will let everyone know how rude and embarrassing this was . Shame on you Mr mgmt .
Sam Garich
was there is there last night did all my shopping. To the front of the store they closed all the registers accept the self-checkout bull I hope you like putting them groceries away I left them in the checkout aisle
Susan B.
In the Parkersburg/Belpre area, this is my favorite Kroger because I can usually find better produce with more available selections than at the other Krogers. Also, I can find many items related to my Whole Foods Plant Based diet, such as plant based meats, cheeses, butter, etc... I love the authentic sushi kiosk in the deli area and the fresh baked bread. People who work there are friendly and helpful. What I do not love is checkout. Usually, there are only one or two cashier-run registers; the rest are self-checkout, and there is usually a long line at all of them. I have a pleasant experience shopping in the store, but checking out is a pain.
Polly D.
my kroger act # is 481 112 075 139 the "instacart' delivery service you have now is "not working". i put in an order jan 8. some of the items you didn't have. they charged my visa acct $78.66. the actual items i did receive come to $45.40. i emailed them the problem. they then sent me so-called "promotions" in the amt of $37.85 with very close expired dates. and must spend $35.00 to even get the "promotion" they sent. this is absolutely unacceptable. they say they didn't charge me for the items i didn't receive but they did. please credit my visa credit card for the amount of $33.26. this instacart is not working at all. it is a scam if you look at my acct you can probably see where i have been trying to get them to credit my visa. they should not have charged me for the items i didn't receive in the first place and they did just that. please send me an email w/ the correction needed and get another delivery service or do it yourself like it was before instacart took over. thank you. pauline dorst
Dorothy Dalton
Their pharmacy has went downhill fast. They refuse to answer their phones. Switching pharmacies ASAP
Sam Mcclead
very packed and only 3 registers open and the self checkout was backed up. line for regular checkout was lined up almost the length of the store. need to open more registers so it moves smother. seen several workers just standing around doing nothing
Becky Robinson Ballenger
stopped in today. only 2 registers open. called and the manager left at 5 and the person running things said he cannot do anything but ask the workers to open their registers and if they refuse, oh well. poor poor management. line wrapped around with easily 20 people waiting. sad.
Jason T.
The staff is always pleasant. The selections are good for a small store. One thing I had a hard time finding all over town, these guys carry. My favorite coffee to get my day started. Thanks for carrying this Kroger.
Michael Kelley
Stopped by today so my dad could grab a couple things. I stayed in the car since he was just going to be a couple minutes. As I was waiting, I saw an older woman pushing her cart to her car and an employee following behind, pushing her walker. I'm not sure who he was but he is 100% doing customer service right.
the manager the other day was rude.. she wouldn't let me do another transaction bc with my coupons I got 2 box razor packs for 53 cents.. I guess since she's not geting the deal no one else will either
Margaret Pool
They are helpful and answer any questions I have courteously...
Samantha Matheny
Slow lines. On a weekend they only have one register open and the line to the self checkout is usually halfway down the isle. I stood in line for 20 minutes waiting to check out. All while three of the employee stood in the front of the store and wrestled with each other. Most of the time the employees are busy talking to each other and not even acknowledging the customers. Belpre Kroger’s has definitely gotten worse.
Carol Burner
Since the store started the Clicklust, several issues have deteriorated. There are never enough checkout lanes open. I'm not going through the self-checkout. Get over yourself Kroger... Several times there is no one at customer service, or it's closed during regular work hours. You people do understand that the customer signs your paycheck? Run off all the customers and the store will close. Get it? The girl who eats while she slices your lunch meat/cheese in the deli. Maybe someone needs to call the health department, as this is unsanitary as well as not permitted. All of the junk piled up outside the entrance doors during the spring through fall is ridiculous! The windows in buggy storage is nasty. Kroger, you want the front of the store to be as clean as possible...or at least look clean. You really must do better.
Walt Auvil
decent store with a good selection and friendly staff. However the reorganization narrowed the aisles to an extreme and uncomfortable degree. Why?
I shopped today at this Kroger. I purchased an organic bag of apples the week before. I found them to be rotten, the last four, and moldy. I took a picture of this in front of the Kroger Organic Bag. I asked for a Manager and was told that a receipt was needed. I asked them to look it up via my ALT ID nos. They wouldn't and didn't even offer a discount on the next bag I was purchasing. They refused to provide the store managers phone number. I hope they miss my business.
Wow , Tell me how ugly this is . I went into krogers in Belore ohio tonight and had just been there 2 days ago. Bought alot of grocery's . . I bought some bakery pepperoni rolls at $5-49 .I went to get mommy and I a pepperoni roll and ranch dip for lunch 2 days later and Omg I hope I can post a pic of how they were so molded . Very upset I went to Kroger and kindly talked to a gentlemen Skyler and showed him the molded rolls. Said I'd just like to get a fresh pack. And showed him the mold . . As I went to get a fresh pack and they were out . He said I'm sorry mam but the manager Dan won't let you have a different pack. Another employee had walked up and made a comment about someone putting old bad stuff out from bakery at the same time. But the manager refused to give me a pack of pepperoni rolls to replace the molded ones I had just bought . I asked for corporates number . Even looked to talk to the manager . Who was no place to be found. . This is wrong . I will be calling corporate . .This manager needs training . Makes me never want to shop there again. Krogers use to be my fav store . Thanks to imature management . i won't be bk and I will let everyone know how rude and embarrassing this was . Shame on you Mr mgmt .
was there is there last night did all my shopping. To the front of the store they closed all the registers accept the self-checkout bull I hope you like putting them groceries away I left them in the checkout aisle
In the Parkersburg/Belpre area, this is my favorite Kroger because I can usually find better produce with more available selections than at the other Krogers. Also, I can find many items related to my Whole Foods Plant Based diet, such as plant based meats, cheeses, butter, etc... I love the authentic sushi kiosk in the deli area and the fresh baked bread. People who work there are friendly and helpful. What I do not love is checkout. Usually, there are only one or two cashier-run registers; the rest are self-checkout, and there is usually a long line at all of them. I have a pleasant experience shopping in the store, but checking out is a pain.
my kroger act # is 481 112 075 139 the "instacart' delivery service you have now is "not working". i put in an order jan 8. some of the items you didn't have. they charged my visa acct $78.66. the actual items i did receive come to $45.40. i emailed them the problem. they then sent me so-called "promotions" in the amt of $37.85 with very close expired dates. and must spend $35.00 to even get the "promotion" they sent. this is absolutely unacceptable. they say they didn't charge me for the items i didn't receive but they did. please credit my visa credit card for the amount of $33.26. this instacart is not working at all. it is a scam if you look at my acct you can probably see where i have been trying to get them to credit my visa. they should not have charged me for the items i didn't receive in the first place and they did just that. please send me an email w/ the correction needed and get another delivery service or do it yourself like it was before instacart took over. thank you. pauline dorst
Their pharmacy has went downhill fast. They refuse to answer their phones. Switching pharmacies ASAP
very packed and only 3 registers open and the self checkout was backed up. line for regular checkout was lined up almost the length of the store. need to open more registers so it moves smother. seen several workers just standing around doing nothing
stopped in today. only 2 registers open. called and the manager left at 5 and the person running things said he cannot do anything but ask the workers to open their registers and if they refuse, oh well. poor poor management. line wrapped around with easily 20 people waiting. sad.
The staff is always pleasant. The selections are good for a small store. One thing I had a hard time finding all over town, these guys carry. My favorite coffee to get my day started. Thanks for carrying this Kroger.
Stopped by today so my dad could grab a couple things. I stayed in the car since he was just going to be a couple minutes. As I was waiting, I saw an older woman pushing her cart to her car and an employee following behind, pushing her walker. I'm not sure who he was but he is 100% doing customer service right.
Restaurantji Recommends
the manager the other day was rude.. she wouldn't let me do another transaction bc with my coupons I got 2 box razor packs for 53 cents.. I guess since she's not geting the deal no one else will either
They are helpful and answer any questions I have courteously...
Slow lines. On a weekend they only have one register open and the line to the self checkout is usually halfway down the isle. I stood in line for 20 minutes waiting to check out. All while three of the employee stood in the front of the store and wrestled with each other. Most of the time the employees are busy talking to each other and not even acknowledging the customers. Belpre Kroger’s has definitely gotten worse.
Since the store started the Clicklust, several issues have deteriorated. There are never enough checkout lanes open. I'm not going through the self-checkout. Get over yourself Kroger... Several times there is no one at customer service, or it's closed during regular work hours. You people do understand that the customer signs your paycheck? Run off all the customers and the store will close. Get it? The girl who eats while she slices your lunch meat/cheese in the deli. Maybe someone needs to call the health department, as this is unsanitary as well as not permitted. All of the junk piled up outside the entrance doors during the spring through fall is ridiculous! The windows in buggy storage is nasty. Kroger, you want the front of the store to be as clean as possible...or at least look clean. You really must do better.
decent store with a good selection and friendly staff. However the reorganization narrowed the aisles to an extreme and uncomfortable degree. Why?