We ordered our pizza online and Marco’s own website said it would be delivered at 6:55 pm. At 7:33 I called to ask where our pizza was as it was not yet delivered. The person who answered the phone said it was enroute. I told him I needed to speak with the manager as no one knew why it was late. He came to the phone and when I asked why it was late he said he had no idea why; he repeated back to me it was enroute. I asked have you communicated to the driver to find out what has happened to them? Maybe something is wrong. He got really angry and said mam I don’t have time to call my drivers to see where they are! In response to his rude answer to me my husband spoke up and said that would be the last time we call this location as we order frequently. I spoke up and said we would be calling corporate about his rude behavior and he said mam I am sorry you feel like that and hung up on me. This man has no business as a manager. He is uncaring about the welfare of those who work for him. I used to work for Dominos years ago and if one of my deliveries was that late I would have been upset if my manager didn’t call to find out if I was alright. Secondly he has no temperament to work with the public. and lastly, the owner reached out and told us to contact him in such a way that I figured he really didn’t care either. This place is a skip it!!!
Clayton Owens
Had a very Large order to pick up right when they opened and it was ready on time and with great service. Highly
Atmosphere: 5
Food: 5
Service: 5
Matt DeMaris
I called & made a delivery order for my teenage son (I was down the road at an event). We live a 1/4 mile away but it was at night & I didn't want him to walk up there.I placed the order at 8:13p & they said it would be there "in about 30 minutes". I called back at 9p & they said they got busy, it was the next one out, & would be 25 minutes or less.I then called back at 9:38p to ask what was going on. I was told the pizza has been done, but they haven't had a DoorDash driver pick up the delivery (meaning a DoorDash driver hadn't even claimed it yet).Here's my thing...if you don't actually deliver the pizza & depend on a 3rd party company to do that...you need to let people know. Don't say it's going to be there in a certain amount of time if no one has even claimed the delivery. I told them to cancel the delivery & refund me the delivery fee & tip because I'd have my son walk there to pick it up.I was obviously aggravated during my 3rd call & the most infuriating thing is no Marcos employee (I spoke to two of them) Offered an apology.I started writing this review immediately. As I was finishing the last paragraph, I get a text saying the DoorDash driver had picked up the pizza so I called back immediately. They told me the pizza had just been picked up. I said "Why? I told you to cancel the delivery & now my son is halfway to the store. So now the pizza will be sitting on my porch getting cold as my son turns around to head back home!"I finally got a half-hearted apology.Being the closest pizza spot to our house, we've gone there a ton. Never again.Final complaint, I asked for "contact less delivery" & the DoorDash guy kept ringing the doorbell at our house.What in the world is going on at this store? Unreal. I probably still got charged the $5 delivery fee & $5 tip I left for a $13 order from a store that's (again) less than 1/4 mile from my house.Never again.
Food: 1
Service: 1
Dennis Woll
Ordered carryout. App said a certain time. Arrived on time. Pizza was ready 10 minutes late.Pizza was fine though.
Atmosphere: 3
Food: 3
Service: 2
Kyle Babic
Waited 10 extra minutes for my order and during that time watched the employees handle food w/o any gloves on, specifically my pizzoli
Logan Fay
Great pizza & the deals are always incredible!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
T.J. S
The pizza was a little off at this Marcos. I’m use to a different Marcos. The staff was amazing but something was off. I think I might try it again.
Atmosphere: 5
Food: 2
Service: 5
Dwane Blair
Need more sauce on ?
Atmosphere: 3
Food: 3
Service: 5
Tamia Flowers
I ordered the hot honey pizza and it tasted like a regular pepperoni pizza nothing like honey hot. I also got the garlic parm wings and the sauce is not my favorite.
Food: 2
Service: 4
doug holt
Bad service. Failed to deliver my food. Then canceled my reorder.
I put the three pizza and they give me just one jalapeno
Atmosphere: 1
Food: 1
Service: 1
Brad Ruble
Great pizza for the price. We order out pizza from here about every 2 to 3 weeks.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
random games
Love the food and
Atmosphere: 3
Food: 5
Service: 5
Lynne Thole
Order was due at noon, three phone calls later, it was finally delivered at 1:15pm. First excuse, they were slammed with orders, second excuse was GPS took the driver to a different location. No reach to say they were lost until five minutes before it came. Regular side salads came with two packets of dressing while family size salad came with one dressing. Hot food came cold. Driver got snippy and defensive when we stated how late it was, she denied it was that late. We were told to call in fifteen minutes to see about a discount on future purchase but a half hour later called (a little extra time since they were running late) but we had to leave a message to return our call).
We ordered our pizza online and Marco’s own website said it would be delivered at 6:55 pm. At 7:33 I called to ask where our pizza was as it was not yet delivered. The person who answered the phone said it was enroute. I told him I needed to speak with the manager as no one knew why it was late. He came to the phone and when I asked why it was late he said he had no idea why; he repeated back to me it was enroute. I asked have you communicated to the driver to find out what has happened to them? Maybe something is wrong. He got really angry and said mam I don’t have time to call my drivers to see where they are! In response to his rude answer to me my husband spoke up and said that would be the last time we call this location as we order frequently. I spoke up and said we would be calling corporate about his rude behavior and he said mam I am sorry you feel like that and hung up on me. This man has no business as a manager. He is uncaring about the welfare of those who work for him. I used to work for Dominos years ago and if one of my deliveries was that late I would have been upset if my manager didn’t call to find out if I was alright. Secondly he has no temperament to work with the public. and lastly, the owner reached out and told us to contact him in such a way that I figured he really didn’t care either. This place is a skip it!!!
Had a very Large order to pick up right when they opened and it was ready on time and with great service. Highly
Atmosphere: 5
Food: 5
Service: 5
I called & made a delivery order for my teenage son (I was down the road at an event). We live a 1/4 mile away but it was at night & I didn't want him to walk up there.I placed the order at 8:13p & they said it would be there "in about 30 minutes". I called back at 9p & they said they got busy, it was the next one out, & would be 25 minutes or less.I then called back at 9:38p to ask what was going on. I was told the pizza has been done, but they haven't had a DoorDash driver pick up the delivery (meaning a DoorDash driver hadn't even claimed it yet).Here's my thing...if you don't actually deliver the pizza & depend on a 3rd party company to do that...you need to let people know. Don't say it's going to be there in a certain amount of time if no one has even claimed the delivery. I told them to cancel the delivery & refund me the delivery fee & tip because I'd have my son walk there to pick it up.I was obviously aggravated during my 3rd call & the most infuriating thing is no Marcos employee (I spoke to two of them) Offered an apology.I started writing this review immediately. As I was finishing the last paragraph, I get a text saying the DoorDash driver had picked up the pizza so I called back immediately. They told me the pizza had just been picked up. I said "Why? I told you to cancel the delivery & now my son is halfway to the store. So now the pizza will be sitting on my porch getting cold as my son turns around to head back home!"I finally got a half-hearted apology.Being the closest pizza spot to our house, we've gone there a ton. Never again.Final complaint, I asked for "contact less delivery" & the DoorDash guy kept ringing the doorbell at our house.What in the world is going on at this store? Unreal. I probably still got charged the $5 delivery fee & $5 tip I left for a $13 order from a store that's (again) less than 1/4 mile from my house.Never again.
Food: 1
Service: 1
Ordered carryout. App said a certain time. Arrived on time. Pizza was ready 10 minutes late.Pizza was fine though.
Atmosphere: 3
Food: 3
Service: 2
Waited 10 extra minutes for my order and during that time watched the employees handle food w/o any gloves on, specifically my pizzoli
Great pizza & the deals are always incredible!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The pizza was a little off at this Marcos. I’m use to a different Marcos. The staff was amazing but something was off. I think I might try it again.
Atmosphere: 5
Food: 2
Service: 5
Need more sauce on ?
Atmosphere: 3
Food: 3
Service: 5
I ordered the hot honey pizza and it tasted like a regular pepperoni pizza nothing like honey hot. I also got the garlic parm wings and the sauce is not my favorite.
Food: 2
Service: 4
Bad service. Failed to deliver my food. Then canceled my reorder.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Excellent quality service and delicious
Atmosphere: 5
Food: 5
Service: 5
I put the three pizza and they give me just one jalapeno
Atmosphere: 1
Food: 1
Service: 1
Great pizza for the price. We order out pizza from here about every 2 to 3 weeks.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Love the food and
Atmosphere: 3
Food: 5
Service: 5
Order was due at noon, three phone calls later, it was finally delivered at 1:15pm. First excuse, they were slammed with orders, second excuse was GPS took the driver to a different location. No reach to say they were lost until five minutes before it came. Regular side salads came with two packets of dressing while family size salad came with one dressing. Hot food came cold. Driver got snippy and defensive when we stated how late it was, she denied it was that late. We were told to call in fifteen minutes to see about a discount on future purchase but a half hour later called (a little extra time since they were running late) but we had to leave a message to return our call).