My Favorite Lunch Stop - staff is very nice and friendly. The store is clean and they always get our orders right.
Atmosphere: 5
Food: 5
Service: 5
Mich Ro
Crowded and tables weren't being cleaned off which is always a concern but it's flu season! Thankfully i brought my own wipes - ?
Atmosphere: 3
Food: 5
Service: 4
Jordan Davidson
Slow service with mediocre quality doesn't make for a great experience
Atmosphere: 3
Food: 3
Service: 1
Mark Challed
Kiosk to order need tech support. Soup was great after someone else ordered for me.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Noodle Soup
Rachelle Metz
I placed a delivery order which included a large soup & 2 orders of "group sized soup". Which in the description says it serves 4 people. The group soup was almost $50 alone. My order was over $100 for the 3 soups, 2sandwhices and Mac & cheese. The order fit in 1 bag. The $23 group soups consisted of 1qt of soup. A large soup is 12oz. An order to serve 4 is 32oz. So 8oz per person, a cup. No where does it say it is only a quart or 32oz. I called to inquire and was told by the manager it serves "up to 4.". No. The description says serves 4. I also asked if this was true then why would they only give you 2 tiny ramekins of cheese for the French onion soup - it "serves" 4. The bored manager could care less about customer satisfaction. I have contacted corporate hoping they will be more helpful. Also, on the receipt is a "checklist" stating that packed are 10 spoons & napkins. We didn't receive 1 napkin or 1 spoon. Definitely no value for the money spent. Next time we will go elsewhere for full meals.
Atmosphere: 1
Food: 1
Service: 1
jayden 4002
They forgot my bear claw and honestly for the money spent in disappointed with the fact that it's basically a bread sandwich and nothing else like if that's what I wanted I would have just got bread at Meijer down the street and ate
Atmosphere: 4
Food: 1
Service: 4
Victor Santana Jr.
This Panera Bread Location in Brunswick, Ohio has to be one of the best Panera Bread locations in the US!
I like Panera Bread a little bit. Reminds me of eating certain pizzas. We stopped here for some food during our visit here. I ordered several breads with pepperonis on them. Good salads and other menu choices here. Staff was nice. Id come here again.
Frank Tomaro
The employees were not friendly at all. Seemed like they hated being there.Parking: Shared parking lot with the hospital was very full.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Baguette
Faith
One of my favorite places to get food at or eat in at.
Love Panera & visit quite often, also use consistently for office catering. But the Brunswick location is hands down the rudest staff there is! Wonderful treatment at every location but that one. Drive the extra mile & visit Medina or Strongsville instead!
Atmosphere: 1
Food: 4
Service: 1
Dave P.
Your basic Panera, which is good. Clean store, solid food and coffee, good WIFI and clean bathrooms. Always a good place to stop for lunch on a work day. In their current lineup the chicken goddess Caprese baguette is a primo lunch.
Terry E. Palsha
I was at the Brunswick Panera yesterday. When we were done eating and our dishes were still on the table, a lovely lady with dark hair in a low ponytail and ball cap asked if she could take them away for us. She's so sweet. She's done that before. I have never seen this done at the Strongsville Panera! Thanks to her for her sweet demeanor and a great "ambassador " for Panera!
Atmosphere: 4
Food: 4
Service: 4
Grace N.
I asked for a water cup... I noticed the manager staring at me. She yells down the hallway for everyone to hear "You're getting water right?". If you're concerned she should have came up to me, you don't need to yell. The whole time she stood there watching me. I'm assuming to make sure I actually got water. I thought that was very strange and unprofessional. She then gave me a dirty look when I responded yes I'm getting water, she still stood there. Their food was very poorly made my soup was cold. The workers also appeared to have blood all over their faces as well as having their hair down while preparing our food. Honestly very disappointed. I will not be coming here again.
Honest R.
The food service was efficient, no complaints there. The manager on the other hand was unprofessional and allowed her subordinates to come to work with blood on their faces and their hair down and still cook in the kitchen. She yelled at a young woman from across the store to see if the young lady was going to put something other than water in her water cup. It's understandable for a manager to do their job, if you didn't pay for a drink you shouldn't get a free one, of course. But the way she went about it was unprofessional, and it ruined the nice and quiet ambiance that there was. Panera is supposed be a relaxing place so people can eat and do their work in peace. As the manager, she should know that and she should put majority of the store first not a $2.99 drink, and creating a scene in front of a store full of people is very unprofessional. I will not be coming to this Panera again nor will I advertise this Panera to the people I know in the area.
My Favorite Lunch Stop - staff is very nice and friendly. The store is clean and they always get our orders right.
Atmosphere: 5
Food: 5
Service: 5
Crowded and tables weren't being cleaned off which is always a concern but it's flu season! Thankfully i brought my own wipes - ?
Atmosphere: 3
Food: 5
Service: 4
Slow service with mediocre quality doesn't make for a great experience
Atmosphere: 3
Food: 3
Service: 1
Kiosk to order need tech support. Soup was great after someone else ordered for me.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Noodle Soup
I placed a delivery order which included a large soup & 2 orders of "group sized soup". Which in the description says it serves 4 people. The group soup was almost $50 alone. My order was over $100 for the 3 soups, 2sandwhices and Mac & cheese. The order fit in 1 bag. The $23 group soups consisted of 1qt of soup. A large soup is 12oz. An order to serve 4 is 32oz. So 8oz per person, a cup. No where does it say it is only a quart or 32oz. I called to inquire and was told by the manager it serves "up to 4.". No. The description says serves 4. I also asked if this was true then why would they only give you 2 tiny ramekins of cheese for the French onion soup - it "serves" 4. The bored manager could care less about customer satisfaction. I have contacted corporate hoping they will be more helpful. Also, on the receipt is a "checklist" stating that packed are 10 spoons & napkins. We didn't receive 1 napkin or 1 spoon. Definitely no value for the money spent. Next time we will go elsewhere for full meals.
Atmosphere: 1
Food: 1
Service: 1
They forgot my bear claw and honestly for the money spent in disappointed with the fact that it's basically a bread sandwich and nothing else like if that's what I wanted I would have just got bread at Meijer down the street and ate
Atmosphere: 4
Food: 1
Service: 4
This Panera Bread Location in Brunswick, Ohio has to be one of the best Panera Bread locations in the US!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Chips, Kids Chicken Noodle Soup, Broccoli Cheddar Soup, Cinnamon Crunch Bagel
I like Panera Bread a little bit. Reminds me of eating certain pizzas. We stopped here for some food during our visit here. I ordered several breads with pepperonis on them. Good salads and other menu choices here. Staff was nice. Id come here again.
The employees were not friendly at all. Seemed like they hated being there.Parking: Shared parking lot with the hospital was very full.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Baguette
One of my favorite places to get food at or eat in at.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creamy Tomato Soup, French Baguette, Bottled Water, Chips, Croissant, Scones, Kids Chicken Noodle Soup, Broccoli Cheddar Soup, Panera Chocolate Chip Cookies, Panera Cookie Varieties, Panera Caesar Salad, Panera Toasted Baguette Sandwiches, Panera Grilled Cheese and Tomato Soup You Pick 2
Restaurantji Recommends
Love Panera & visit quite often, also use consistently for office catering. But the Brunswick location is hands down the rudest staff there is! Wonderful treatment at every location but that one. Drive the extra mile & visit Medina or Strongsville instead!
Atmosphere: 1
Food: 4
Service: 1
Your basic Panera, which is good. Clean store, solid food and coffee, good WIFI and clean bathrooms. Always a good place to stop for lunch on a work day. In their current lineup the chicken goddess Caprese baguette is a primo lunch.
I was at the Brunswick Panera yesterday. When we were done eating and our dishes were still on the table, a lovely lady with dark hair in a low ponytail and ball cap asked if she could take them away for us. She's so sweet. She's done that before. I have never seen this done at the Strongsville Panera! Thanks to her for her sweet demeanor and a great "ambassador " for Panera!
Atmosphere: 4
Food: 4
Service: 4
I asked for a water cup... I noticed the manager staring at me. She yells down the hallway for everyone to hear "You're getting water right?". If you're concerned she should have came up to me, you don't need to yell. The whole time she stood there watching me. I'm assuming to make sure I actually got water. I thought that was very strange and unprofessional. She then gave me a dirty look when I responded yes I'm getting water, she still stood there. Their food was very poorly made my soup was cold. The workers also appeared to have blood all over their faces as well as having their hair down while preparing our food. Honestly very disappointed. I will not be coming here again.
The food service was efficient, no complaints there. The manager on the other hand was unprofessional and allowed her subordinates to come to work with blood on their faces and their hair down and still cook in the kitchen. She yelled at a young woman from across the store to see if the young lady was going to put something other than water in her water cup. It's understandable for a manager to do their job, if you didn't pay for a drink you shouldn't get a free one, of course. But the way she went about it was unprofessional, and it ruined the nice and quiet ambiance that there was. Panera is supposed be a relaxing place so people can eat and do their work in peace. As the manager, she should know that and she should put majority of the store first not a $2.99 drink, and creating a scene in front of a store full of people is very unprofessional. I will not be coming to this Panera again nor will I advertise this Panera to the people I know in the area.