Why would you have time slots available for delivery if you have no drivers and have to use door dash? This is unacceptable in any business if I wanted to use uber or door dash I would've paid more and ordered through then ordered in a day in advance for 11 am and it's 11:15 and they can't give me a time it could be
Atmosphere: 1
Service: 1
shawn buck
Great Friendly Fast service,, Food could be warmer. All in All it was
Atmosphere: 5
Food: 5
Service: 5
jaime blasingim
I ordered on the pizza hut app. They sent it to door dash because they have no drivers. 2 pizzas a double order of breadsticks and 3 Mariana cups. I waited over an hour for door dash to bring me my food. Pizzas were fine. Received 1 order of breadsticks. 1 Mariana cup. I called the store. And was told I needed to contact uber. Even though I ordered through the pizza hut app and assigned a door dash driver. I mentioned that and the manage insisted that he made my order and was correct. When I questioned why he asked me to contact uber he said have a good night and hung up. I feel like money was taken from my pockets. Pizza hut is the absolute worst pizza place in brunswick. Do not eat there.
Atmosphere: 1
Food: 3
Service: 1
Marie Golden
The food is always perfectly prepared, delivered hot and most of the time earlier than expected!!! The people are pleasant and well mannered. Very happy with Pizza Hut!
Madelyn N.
Their hot honey pizza is delicious! 100% would recommend the thin crust with it!! My boyfriend almost ate the entire thing to himself.
Nicholas J.
Hi I'm Nick! Im your local marcos Gm. I am always here to help. What some people won't tell you is that we offer help options when things are not going as planned. They get mad, they cuss, they leave bad reviews. What they don't tell you is the kindness they were presented with, the options to do something else should option "A" not be there, and that usually we do something like that at a discounted price or even FREE since we were unable to accommodate the original request. One of those people is on a very recent comment talking about a sandwich he asked for. Well we had run out of sun buns not long before that gentleman called. I asked if there was something else we could do and he cussed at me and cussed at me some more while asking for a refund. I maintained professionalism and refunded his order since he was inconsolable. I did everything possible to try to help him but he chose to be rude then misrepresent his experience here on yelp. I understand being upset not being able to get the one item you ordered, but this gentleman wouldn't even explore another option or allow me to tell him that it would have been on us. Give people a chance. They might surprise you.
David F
I'm very glad one manager there will not be keeping their day job. she could just sing the Pizza menu to us all before she leaves to be a star; that would be a real privilege. Congratulations S. R. AGT Great song choice!
Audrey Thomas
We love our Pizza Hut food and service.
Jessica L.
I attempted to place an online order several times from cell and iPad, but received errors stating that, “something went wrong & items not added”. So I called the store and Summer, the shift manager, said that they don’t honor online deals and call Custer service if want to discuss. She didn’t know their number or if they place orders. She said she knows as much as I do about that stuff and not trained to deal with it. The website also said my order would be ready in 22-35 minutes. It came an hour later through a third party delivery service.
Jason Mosley
Two hours later and like 5 calls and nothing. This place absolutely sucks. Never again
Ordered online for and told 30 minutes for delivery. Two hours later and 5 calls later still no food. Even getting a refund takes a 20 minute phone call. This place sucks...Never again
Sherry Medaglia
FOOD WAS GREAT AND DELIVERY PERSON WAS EXTREMELY POLITE.
Brandon Morton
They forgot my 5 sides of Marinara and then offered to bring it out in 30-40 mins what kind of poor service is that ?
Lesha Gobert
The pizza was great it had a lot of cheese and pepperoni on it and tasted great!!
Jessica Ricciuti (Jess)
Ordered at 9:30, they said an hour delivery but then didn't even bother to show up. When we called to see what's going on, they said our order had been cancelled. Y'all aren't good enough to be treating customers this way xD do better
Why would you have time slots available for delivery if you have no drivers and have to use door dash? This is unacceptable in any business if I wanted to use uber or door dash I would've paid more and ordered through then ordered in a day in advance for 11 am and it's 11:15 and they can't give me a time it could be
Atmosphere: 1
Service: 1
Great Friendly Fast service,, Food could be warmer. All in All it was
Atmosphere: 5
Food: 5
Service: 5
I ordered on the pizza hut app. They sent it to door dash because they have no drivers. 2 pizzas a double order of breadsticks and 3 Mariana cups. I waited over an hour for door dash to bring me my food. Pizzas were fine. Received 1 order of breadsticks. 1 Mariana cup. I called the store. And was told I needed to contact uber. Even though I ordered through the pizza hut app and assigned a door dash driver. I mentioned that and the manage insisted that he made my order and was correct. When I questioned why he asked me to contact uber he said have a good night and hung up. I feel like money was taken from my pockets. Pizza hut is the absolute worst pizza place in brunswick. Do not eat there.
Atmosphere: 1
Food: 3
Service: 1
The food is always perfectly prepared, delivered hot and most of the time earlier than expected!!! The people are pleasant and well mannered. Very happy with Pizza Hut!
Their hot honey pizza is delicious! 100% would recommend the thin crust with it!! My boyfriend almost ate the entire thing to himself.
Hi I'm Nick! Im your local marcos Gm. I am always here to help. What some people won't tell you is that we offer help options when things are not going as planned. They get mad, they cuss, they leave bad reviews. What they don't tell you is the kindness they were presented with, the options to do something else should option "A" not be there, and that usually we do something like that at a discounted price or even FREE since we were unable to accommodate the original request. One of those people is on a very recent comment talking about a sandwich he asked for. Well we had run out of sun buns not long before that gentleman called. I asked if there was something else we could do and he cussed at me and cussed at me some more while asking for a refund. I maintained professionalism and refunded his order since he was inconsolable. I did everything possible to try to help him but he chose to be rude then misrepresent his experience here on yelp. I understand being upset not being able to get the one item you ordered, but this gentleman wouldn't even explore another option or allow me to tell him that it would have been on us. Give people a chance. They might surprise you.
I'm very glad one manager there will not be keeping their day job. she could just sing the Pizza menu to us all before she leaves to be a star; that would be a real privilege. Congratulations S. R. AGT Great song choice!
We love our Pizza Hut food and service.
I attempted to place an online order several times from cell and iPad, but received errors stating that, “something went wrong & items not added”. So I called the store and Summer, the shift manager, said that they don’t honor online deals and call Custer service if want to discuss. She didn’t know their number or if they place orders. She said she knows as much as I do about that stuff and not trained to deal with it. The website also said my order would be ready in 22-35 minutes. It came an hour later through a third party delivery service.
Two hours later and like 5 calls and nothing. This place absolutely sucks. Never again
Restaurantji Recommends
Ordered online for and told 30 minutes for delivery. Two hours later and 5 calls later still no food. Even getting a refund takes a 20 minute phone call. This place sucks...Never again
FOOD WAS GREAT AND DELIVERY PERSON WAS EXTREMELY POLITE.
They forgot my 5 sides of Marinara and then offered to bring it out in 30-40 mins what kind of poor service is that ?
The pizza was great it had a lot of cheese and pepperoni on it and tasted great!!
Ordered at 9:30, they said an hour delivery but then didn't even bother to show up. When we called to see what's going on, they said our order had been cancelled. Y'all aren't good enough to be treating customers this way xD do better