We stood in line for 20 minutes before we seen anyone come up. Tiffany is yelling at everyone and ignoring the phone. We have been skipped 3 times people after us have been getting served very poor unprofessional customer service I believe some replacements are necessary
Atmosphere: 1
Food: 5
Service: 1
kimberly shaffer
(Updated Review as of 3/25/24)I recently tried ordering the KFC app and was truly shocked at the poor service I received simply because I had mobile ordered. I placed my order and went to the drive-thru to pick it up but I was told I would have to leave the line and come into the restaurant to get my order. It seemed silly but I pulled around and went in. They served 3 drive-thru customers and 1 counter customer that arrived after I entered the restaurant before even beginning my order. After waiting around 15-20 minutes I was finally given my order. When I asked if I would have experienced this wait time if I had not used the app I was told that if I had just ordered normally (not in the app) I would have been served first since I had arrived first and could have remained in the drive-thru. I have never had this unacceptable experience when mobile ordering at any other restaurant in my area. I have no doubt that if there had been more than 4 customers to have arrived while I was waiting they would have stopped any attempt to complete my order and served that person instead. This was a terrible and unacceptable way to treat a customer.(Original Review) The popcorn nuggets are great and they have great options for families on a budget
Atmosphere: 3
Food: 4
Service: 1
Jase Minor
The food was gross. Random people who weren’t working went to the kitchen area to show their newest nose piercing. As I took a bite of my cold potatoes all I could hear was “oh it’s just some dried blood from my nose” .Disgusting.
David Keyes
They said my tenders were fresh no they was cooked 45 mine at least and I said I would wait the 4 -5 mins of wait time for fresh they wasn't fresh at all ik I used to.cook them lol reason I don't go there much
Rob Hoskinson
Didn't have enough extra crispy chicken for a bucket at 6pm. Asked if I wanted a mixed bucket with some original recipe as well. I said no and was told that was my only option. I said I rather have all extra crispy. They did not respond until I said I guess I have to get it mixed. I asked for an extra breast since they can not give me what I wanted and was told they could not do that. I asked if the manager could and the guy said he was the manager and he would get in trouble if he gave me anything for free. I asked for salt and pepper and didn't get any. I also did not get silverware. I am not happy about my experience. Why couldn't I wait for what I wanted (all extra crispy)? It was not even an option. I also did not get my receipt as I was going to do the survey on it .
Atmosphere: 5
Food: 2
Service: 1
Mike Smith 88
Service was
Atmosphere: 5
Food: 5
Service: 5
James Hunt
The staff was friendly, and the service was quick, but the chicken just doesn't seem the same as it was when I was a kid. I like KFC Coleslaw better than other fast-food establishments. Definitely would visit again if I lived in the area.I've noticed most fast-food places have really dropped the ball on food quality over the past several years. Wish they would adopt the food standards of many European countries that have smaller servings but much better quality food.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Coleslaw, 3 PC Chicken Box
Mark Zacharias
The fries and chicken were great the only reason I gave 4 stars is because the wait to get my food was incredibly long and I had ice cream in the car from the grocery store and by the time I got home it had melted!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fried Chicken
SynthD
Why is it universally impossible for fast food workers to remember the dipping sauce. It is extremely frustrating to get home and find out that the dipping sauces I paid extra for, so we can deep our chicken strips and nuggets in is completely missing. That basically ruins the entire meal. Get better.
Kenny Perry
It's not what it used to be. The flavor of the chicken is unidentified each time I have been through there. That will be the last trip until things at least the flavor of the chicken is changed back!
I love this calcutta KFC. Manager and all peoples there work hard and the best thing is No Drama. We love chicken pot pies and this place never fails. I am not find KFC better than this place so far.
Atmosphere: 5
Food: 5
Service: 5
Travis Smith
One of my sons favorite places!Parking: Plenty of spaces easy in and out.Kid-friendliness: Kid friendly but no playgrounds.Wheelchair accessibility: There’s 2 spots for wheelchair accessibility!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Coleslaw, Tenders Combo
Melissa Ruttan
We ( me& the Dog) love this KFC. It's clean friendly and the food is always on point.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Michael Kuppinger
It's been a long time since we had
Atmosphere: 5
Food: 5
Service: 4
Eric
Workers are ignorant and just dont even acknowledge your at the counter, terrible management. I could not even order stood in line for 10 minutes and got tired of waiting and left.
We stood in line for 20 minutes before we seen anyone come up. Tiffany is yelling at everyone and ignoring the phone. We have been skipped 3 times people after us have been getting served very poor unprofessional customer service I believe some replacements are necessary
Atmosphere: 1
Food: 5
Service: 1
(Updated Review as of 3/25/24)I recently tried ordering the KFC app and was truly shocked at the poor service I received simply because I had mobile ordered. I placed my order and went to the drive-thru to pick it up but I was told I would have to leave the line and come into the restaurant to get my order. It seemed silly but I pulled around and went in. They served 3 drive-thru customers and 1 counter customer that arrived after I entered the restaurant before even beginning my order. After waiting around 15-20 minutes I was finally given my order. When I asked if I would have experienced this wait time if I had not used the app I was told that if I had just ordered normally (not in the app) I would have been served first since I had arrived first and could have remained in the drive-thru. I have never had this unacceptable experience when mobile ordering at any other restaurant in my area. I have no doubt that if there had been more than 4 customers to have arrived while I was waiting they would have stopped any attempt to complete my order and served that person instead. This was a terrible and unacceptable way to treat a customer.(Original Review) The popcorn nuggets are great and they have great options for families on a budget
Atmosphere: 3
Food: 4
Service: 1
The food was gross. Random people who weren’t working went to the kitchen area to show their newest nose piercing. As I took a bite of my cold potatoes all I could hear was “oh it’s just some dried blood from my nose” .Disgusting.
They said my tenders were fresh no they was cooked 45 mine at least and I said I would wait the 4 -5 mins of wait time for fresh they wasn't fresh at all ik I used to.cook them lol reason I don't go there much
Didn't have enough extra crispy chicken for a bucket at 6pm. Asked if I wanted a mixed bucket with some original recipe as well. I said no and was told that was my only option. I said I rather have all extra crispy. They did not respond until I said I guess I have to get it mixed. I asked for an extra breast since they can not give me what I wanted and was told they could not do that. I asked if the manager could and the guy said he was the manager and he would get in trouble if he gave me anything for free. I asked for salt and pepper and didn't get any. I also did not get silverware. I am not happy about my experience. Why couldn't I wait for what I wanted (all extra crispy)? It was not even an option. I also did not get my receipt as I was going to do the survey on it .
Atmosphere: 5
Food: 2
Service: 1
Service was
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly, and the service was quick, but the chicken just doesn't seem the same as it was when I was a kid. I like KFC Coleslaw better than other fast-food establishments. Definitely would visit again if I lived in the area.I've noticed most fast-food places have really dropped the ball on food quality over the past several years. Wish they would adopt the food standards of many European countries that have smaller servings but much better quality food.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Coleslaw, 3 PC Chicken Box
The fries and chicken were great the only reason I gave 4 stars is because the wait to get my food was incredibly long and I had ice cream in the car from the grocery store and by the time I got home it had melted!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fried Chicken
Why is it universally impossible for fast food workers to remember the dipping sauce. It is extremely frustrating to get home and find out that the dipping sauces I paid extra for, so we can deep our chicken strips and nuggets in is completely missing. That basically ruins the entire meal. Get better.
It's not what it used to be. The flavor of the chicken is unidentified each time I have been through there. That will be the last trip until things at least the flavor of the chicken is changed back!
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I love this calcutta KFC. Manager and all peoples there work hard and the best thing is No Drama. We love chicken pot pies and this place never fails. I am not find KFC better than this place so far.
Atmosphere: 5
Food: 5
Service: 5
One of my sons favorite places!Parking: Plenty of spaces easy in and out.Kid-friendliness: Kid friendly but no playgrounds.Wheelchair accessibility: There’s 2 spots for wheelchair accessibility!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Coleslaw, Tenders Combo
We ( me& the Dog) love this KFC. It's clean friendly and the food is always on point.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
It's been a long time since we had
Atmosphere: 5
Food: 5
Service: 4
Workers are ignorant and just dont even acknowledge your at the counter, terrible management. I could not even order stood in line for 10 minutes and got tired of waiting and left.
Atmosphere: 1
Food: 3
Service: 1