Food is always fresh, and the employees are pleasant.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Taco Salad, French Fries, Baconator
Tee TheDiva
I was turned away before I could even open my mouth to say anything. Why not just be closed if you’re turning every customer away.
Atmosphere: 1
Service: 1
Brianna Le
Got charged $6 for a BLT Crispy Chicken that has no tomato, bacon, cheese. Just the chicken and lettuce. No ice with our drinks.Lady with the long black glitter nails I would assume who’s the manager looked like she already had an attitude from the beginning.So with my complaint, I call the store and Miss “Manager” told me to just bring the sandwich back after the fact I touched and examined my food. Of course she has an attitude before and during the call.First and foremost, it’s very unsanitary to bring any food back to a restaurant once it has been touched. I told her I still have my receipt and a picture shown below and she told me just to bring the sandwich back or there is nothing else she could do.She couldn’t even at least apologize for the inconvenience or acknowledge my confusion and frustration so I then to tell her I was going to contact the higher up’s of Wendy’s, she proceeded to say and I quote “go head”Little unprofessional from a “manager” if you ask me.Greg who was the cashier was so nice and respectful but I will not be returning here.This Wendy’s will have a downfall if they don’t hire people that have exceptional customer service.
Atmosphere: 2
Food: 1
Service: 1
Mike Harris
Kelly the GM is awesome absolutely amazing I'd give her 10 stars if I
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, French Fries
Daddyhang Low
I was in here last night and one of the employees I think her name was Trish was yelling at someone on the phone that she pooped herself and was cussing while at work about
Atmosphere: 1
Food: 3
Service: 1
Leyah Renee.
this wendy’s food poisoned me yesterday afternoon. January 20 2024 , the frosty was old milk and the meat was not cooked or real this is bad service i suggest they need an investigation or to shut this wendy’s down. never an again.
edwin ngwe
It was 11 pm, was the only one at the drive thru. By the time I got to the window my order was ready I was surprised thinking because am the only one it will take a while. Cost $22 and some change. Got home it was a mess fries cool like a rock. Meals I bet was leftover that someone didn’t pickup. Said unsweetened tea just to get him found out it got sugar. Called the store x5 no response.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wendy’S French Fries, Baconator
Brandon Moxley
We came down the road from the one closer to home after asking for a refund at the other location due to awful / rude staff and service.This location was much better, and even though they only had vanilla frosty, our experience was infinitely better here. We’ll be going to this one from now on, it’s worth the extra little bit of driving.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S French Fries, Baconator Fries
Janelle VH
Got home and there was no burger in my bag. Make sure you check your bag before pulling off.
Food: 1
Service: 1
Dezarae Penix
The lobby is NEVER open during the times it should be. Corporate should come do an inspection and evaluate the employees since they don’t want to do their DAMN job.
I'm not sure what the problem is of the people that work there but they do not have a good attitude at least the ones that deal with customers. Even though it's closer and cheaper I was willing to drive out of my way to pay more money to have better customer service facts your job is not to scare customers away or annoy them but to help if you feel like you're being bothered or this has been with you then you should not have this job and since I see the rating is so low obviously this particular location does not care in the corporation or the franchise owner does not care otherwise they would change it and make it work
Atmosphere: 1
Food: 2
Service: 1
Linora Drake
Always check your food before leaving, they always forget at least one item
Abe Feyissa
Manager very rude
Georgetta Von Dolln
According to staff, systems are down. Been there twice this week. Will take our service elsewhere.
Lisa Widlits
This, by far, is the worst customer service I have experienced. I frequently go through the drive through for lunch. The young man at the pick up window is so rude. I have tried everything to get him to respond to a simple "hello, have a nice day, how are you" I just get a mean mug every time. Today was worse. He looked at me with hatred in his eyes. This will be the last time I go to this Wendy's. What a shame! Wendy's management needs to take responsibility for their employees.....they are driving business away!!!
Food is always fresh, and the employees are pleasant.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Taco Salad, French Fries, Baconator
I was turned away before I could even open my mouth to say anything. Why not just be closed if you’re turning every customer away.
Atmosphere: 1
Service: 1
Got charged $6 for a BLT Crispy Chicken that has no tomato, bacon, cheese. Just the chicken and lettuce. No ice with our drinks.Lady with the long black glitter nails I would assume who’s the manager looked like she already had an attitude from the beginning.So with my complaint, I call the store and Miss “Manager” told me to just bring the sandwich back after the fact I touched and examined my food. Of course she has an attitude before and during the call.First and foremost, it’s very unsanitary to bring any food back to a restaurant once it has been touched. I told her I still have my receipt and a picture shown below and she told me just to bring the sandwich back or there is nothing else she could do.She couldn’t even at least apologize for the inconvenience or acknowledge my confusion and frustration so I then to tell her I was going to contact the higher up’s of Wendy’s, she proceeded to say and I quote “go head”Little unprofessional from a “manager” if you ask me.Greg who was the cashier was so nice and respectful but I will not be returning here.This Wendy’s will have a downfall if they don’t hire people that have exceptional customer service.
Atmosphere: 2
Food: 1
Service: 1
Kelly the GM is awesome absolutely amazing I'd give her 10 stars if I
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, French Fries
I was in here last night and one of the employees I think her name was Trish was yelling at someone on the phone that she pooped herself and was cussing while at work about
Atmosphere: 1
Food: 3
Service: 1
this wendy’s food poisoned me yesterday afternoon. January 20 2024 , the frosty was old milk and the meat was not cooked or real this is bad service i suggest they need an investigation or to shut this wendy’s down. never an again.
It was 11 pm, was the only one at the drive thru. By the time I got to the window my order was ready I was surprised thinking because am the only one it will take a while. Cost $22 and some change. Got home it was a mess fries cool like a rock. Meals I bet was leftover that someone didn’t pickup. Said unsweetened tea just to get him found out it got sugar. Called the store x5 no response.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wendy’S French Fries, Baconator
We came down the road from the one closer to home after asking for a refund at the other location due to awful / rude staff and service.This location was much better, and even though they only had vanilla frosty, our experience was infinitely better here. We’ll be going to this one from now on, it’s worth the extra little bit of driving.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S French Fries, Baconator Fries
Got home and there was no burger in my bag. Make sure you check your bag before pulling off.
Food: 1
Service: 1
The lobby is NEVER open during the times it should be. Corporate should come do an inspection and evaluate the employees since they don’t want to do their DAMN job.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I'm not sure what the problem is of the people that work there but they do not have a good attitude at least the ones that deal with customers. Even though it's closer and cheaper I was willing to drive out of my way to pay more money to have better customer service facts your job is not to scare customers away or annoy them but to help if you feel like you're being bothered or this has been with you then you should not have this job and since I see the rating is so low obviously this particular location does not care in the corporation or the franchise owner does not care otherwise they would change it and make it work
Atmosphere: 1
Food: 2
Service: 1
Always check your food before leaving, they always forget at least one item
Manager very rude
According to staff, systems are down. Been there twice this week. Will take our service elsewhere.
This, by far, is the worst customer service I have experienced. I frequently go through the drive through for lunch. The young man at the pick up window is so rude. I have tried everything to get him to respond to a simple "hello, have a nice day, how are you" I just get a mean mug every time. Today was worse. He looked at me with hatred in his eyes. This will be the last time I go to this Wendy's. What a shame! Wendy's management needs to take responsibility for their employees.....they are driving business away!!!